HT1725 i get the message 'Download error.Tap to retry. the device shows the download progress then quickly reverts to afore mentioned message.
after renting a movie from itunes store and downloading it directly to my ipad touch device the download almost completed and then i got the message, Download error. Tap retry . the download appears to begin again and then the afore mentioned phrase appears once more. over and over and over......
Hello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.
Similar Messages
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I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. We are taking a long flight this week, and I wanted to have something new to watch. I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
If I can get them to download them on my iMac computer, can I then transfer them to my iPad? How is this done? (Please pardon an older lady's ignorance, and thank you for any assistance!)
JodyHello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
I have several episodes of a TV show where it says download error, tap to retry and when I do it repeats the error message. Can I get it to work or get reimbursed for the ones I'm missing? I'm using an iPad 1 which has worked fine for all the others.
Hi AlpineJean,
I'm sorry to hear you are having issues downloading some episodes to your iPad.
I would first suggest you sign out of your iTunes account on your iPad, restart the device and sign back in.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
Click on the link below for additional troubleshooting steps with more details and screenshots.
I've quoted some helpful highlights for you:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To view or download previously purchased:
TV Shows on iOS
Open the iTunes Store on your device.
Make sure you are signed in with the same Apple ID you used for the original purchase.
Tap More from the bottom navigation bar.
Tap TV Shows.
Locate the TV show episode or series you would like to download.
Once you've located the TV shows you are looking for, tap the download button.
The TV show will begin downloading.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a great day!
- Judy -
How do I download a movie on iTunes on my ipad, because when it gets to the end of the download it says download error tap to retry but when you retry it still doesn't work.
You can't if you rented and downloaded it on your iPad, you can only watch it on that. From http://support.apple.com/kb/HT1657 :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Does the rental not show in the iPad's Videos app ? You shouldn't need to go via the iTunes store app. -
I get the download error tap to retry. Wasted $15.00 so far! Help or refund?
I get the download error tap and retry. Wasted $15 so far! Help or refund?
Tap and retry for what are you downloading a game/song/video? Try updating your itunes first. If your on a mac, itunes check for updates on PC help check for updates let that finish. then at top of itunes do help, check for available downloads. If they don't download. Ask for a refund from apple.com/support/itunes click under blue box itunes store account and billing, then billing inquiries, then email us they will respond back to you within about 24 hours..
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I get a download error. tap to retry message when I try to download a movie I rented?
I get a "download error. tap to retry" message when I try to download a movie I want to rent?
for me i backed up and restored my ipod/ipad and it started downloading right away.
-
When I try to download a movie, it says downloading error, tap to retry. So I tap and it says download not available at this time. Is it about storage?
Usually when you don't have enough space, your iPad will tell you that. To be sure, go to Settings > About and see how much space you have left. If you have more than 5 GB, you likely have enough space.
I'd try rebooting your iPad and see if that solves the problem. Press and hold BITH the power and home buttons at the SAME time until you see the Apple Logo, then let go of BOTH buttons and your iPad will restart. -
"download error. tap to retry" message
I try to download a movie I rented and I get a "download error. tap to retry" message. When I tap to retry, after a few minutes, I get the same message again!
for me i backed up and restored my ipod/ipad and it started downloading right away.
-
I purchased tv shows from iTunes and keep getting a download error tap to retry.
I purchased tv shows from iTunes and keep getting a download error tap to retry. Why don't the shows download? What can I do?
Hello there Julfos,
I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Perhaps even forgetting your home network and rejoining it.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Or resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
All the very best,
Sterling -
Why am I getting "download error, tap to retry" when I try to get music on my ipod?
I tried to download a few albums from itunes through my ipod and it downloaded a few song but now all I get is the message "download error, tap to retry." How do I get the download to continue since it has already taken the money out of my account?
Hello HONEYBUN8679,
Thanks for visiting Apple Support Communities.
It sounds like you see the error message "unsupported colorspace" when trying to print with your Epson Stylus DX8400. It can be hard to say why this error has occured, and there are some troubleshooting steps that can help resolve it.
First, make sure you've used Software Update to download the latest printer drivers, as mentioned here:
OS X: Printer and scanner software available for download - Apple Support
Use Software Update before connecting your printer or scanner. This updates the list of the latest supported printer and scanner models on your Mac. If you don't use Software Update before trying to connect a new printer, you might not see available software when you connect your device. If you're using a Wi-Fi printer, be sure to connect your printer to your Wi-Fi network before adding it to your Mac.
Next, remove the printer from the Printers & Scanners section of System Preferences, restart your Mac, and re-add the printer. See this troubleshooting guide for detailed help with this step:
Troubleshooting printer issues in OS X - Apple Support
Delete the affected printer, then add the printer again.
If you still see the error message, you may want to check with the manufacturer for additional printer software downloads and more help:
Contact the printer vendor or visit their website for further assistance.
EPSON
Company website
All the best,
Jeremy -
Purchased downloads from Itunes, downloads say "Download error, tap to retry. I have been trying daily since purchase. What can I do?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Recently rented a film and bought an album on iTunes. The items appear in my purchased items and in my download items however they have a download error tap to retry. When I retry I box appears quoting name of item and unable to download at this time. What do I need to check? I have had no problems downloading before and my Internet signal is strong. Help please!!
For the rental:
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
For the music:
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Why wont my Tv Show Download? it only says "download error. tap to retry" and tapping doesnt work it just keeps on saying the same thing.
It appears in the download section of my itunes.
I downloaded a season of Iron Man Anime and all of the episodes except episode 1 was downloaded. I looked at the error and it says "error = -50" and when I try to resume downloading, it continues to tell me that there is a download error and it wont resume.
It also says to check my network connection, but I'm connected. So....I'm not sure what to do...this kind of ticks me off. -
Download error tap to retry and I keepm getting the same error message.
Before upgrading to iOS5, I downloaded 2 different podcasts everyday for months to my iPhone via my wireless network and it was flawless. I did not have to get on my computer and do a two step download. Now since the upgrade it happens everyday and the podcasts will not download to my iPhone. I get the same error as noted in the comments above. So I do not think this is a network problem. I think it is a problem with the upgrade.
Having to do a 2 step download everyday when before I did not have too before is kind of a step back.
If anyone knows how to get the download straight to my phone, please post.
Thanks -
I recently downloaded a song through iTunes on my IPhone.
The song downloaded and can be played on the phone but iTunes is still say that the song hasn't fully downloaded. Comes up with 'Downloaded error, tap to retry' that I can't get rid of.
This is strange as the song has completed downloading and can be played on the iPhone in its entirety!Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.
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