HT1725 Previous Downloads are incomplete. When I try to re-install the iTunes purchased, I can't. iTunes thinks my downloads are complete.
What do I do to get my iTunes incomplete songs that I purchased from the iTunes store download as complete. When I try to download them again, iTunes shows all my music as completly downloaded and won't let me complete them again.
If you are in a country where you can re-download music (music can't be re-downloaded in all countries) then try deleting them from your iTunes library (if there are entries for them in your iTunes library then iTunes assumes that you have them and that there is therefore no need to re-download them) and then try redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.
Similar Messages
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I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?
In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ -
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tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?
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The hard drive for my MacBook Pro recently crashed. I purchased and installed a new hard drive (i.e. a Samsung SSD). When I try to re-install the Mac operating system, I come to the part of the installation instructions where you are asked to choose a disk to install the software. However, there is no disk listed in the selection screen. Why is there no disk in the selection screen?
Welcome to Apple Support Communities
You haven't formatted the SSD, so you can't install Mac OS X.
First, close the OS X installer and open Disk Utility. Then, choose the SSD at the top of the sidebar, go to Erase tab, choose "Mac OS Extended (Journaled)" as "Format", and press Erase. Finally, close Disk Utility and reinstall OS X. See > http://pondini.org/OSX/DU1.html -
I find that I am unable to receive updates. When I try to re-install, the serial number is not recognized. I have a retail, boxed, full-version of PS6
Call Apple or an Apple Store in your city and ask them. Or do a Google search.
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Itunes on my Windows 8 computer crashes when i try to go to the itunes store
I have installed and uninstalled itunes on my Windows 8 laptop. It seems to install, but when I try to go to the itunes store it says itunes has quit working.
Hello Doxiemom21,
The following article provides troubleshooting steps that can help stabilize iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"
COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
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The wifi on my iPod doesn't work since upgrading the software to ios 6 therefore when I try to reset to the original settings I can't get my original software back. Can anyone help me with this?
greeneygreeney wrote:
so you can't ever restore it to the factory settings? that is a big shame.
"It will ALWAYS restore to the lates available software.
You cannot downgrade." -
When i try to get into the itune store it just keeps running and never let me in. Help anyone.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I just installed ITUNES on my PC, and my music shows up, but I can't access the ITUNES Store for some reason. It just stalls when I try to go to the store.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
The URL I'm trying to go to is https://volume.itunes.apple.com/us/store. I purchased an app and am trying to install it. Because I purchased it in the Education store, I can't install from the main iTunes store.
This is happening to me too. I recently purchased about 4 music videos from iTunes, 3 of them play on both my pc and my iPod Touch but there's one particular music video that will only play on my pc and gives me the same "The requested url cannot be found on this server" message when I try to play it on my iPod. Can someone please rectify?
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When I try to go to the Itunes store my computer says the connection timed out
When I try to conect to the apple store I get the message that connection timed out.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
Error (-1202) when I try to redeem in the iTunes store
When I click on "REDEEM" in the iTunes store, it gives me an unknown error (-1202). How do I get past this?
Try Here > http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0 -
I have used itunes forever, Sunday night when I tried to get into the itunes store an error popped up and said could not open; error code (-3212), How do I get back into the itunes store?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Help
Apparently the previous owner did not erase all content and settings on the iPad, or restore the iPad with iTunes as a new iPad or not from the backup before handing it over. Dumb.
Go to Settings > General > Reset and select Erase All Content and Settings, or restore the iPad with iTunes as a new iPad.
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