HT1766 After I backed up my new iPhone with content from my old iPhone, all of my new content was deleted. How do I retrieve it?

After backing up my new iPhone with content from my old iPhone, all of my new content (photos, voice memos, etc) was deleted. How do I retreive this?

If you just bought the iPhone today, the first time you connect a new iPhone or iOS device to iTunes the first time that is used to sync with another iOS device, you are prompted to transfer the backup for the other iOS device to the new iOS device, or set up the new device as a new device.
Sounds like you did the former and if so, this did not include backing up the new iPhone first. All data on the iPhone was replaced with the backup for the iPod Touch. The data that was on the iPhone at that time is gone.

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HT4137 Good day! All of my data was deleted after i update my os to os5.1.1. from then on I didnt restore it again. Today, I accidentally restored my iphone and all of my recent photos were deleted. how can I retrieve it again? thanks!

Good day! All of my data was deleted after i updated my os to os5.1.1. from then on I didnt restore it again. Today, I accidentally restored my iphone and all of my recent photos were deleted. how can I retrieve it again? thanks!

If you have been regularly syncing/backing up your iPhone with iTunes or iCloud, you may try restoring it from the last backup.
Read how to restore from a backup.
http://support.apple.com/kb/ht1766
Make sure to turn OFF automatic syncing in iTunes before connecting your iPhone.
Preferences - devices - "check" prevent iPhone/iPod from automatic syncing

How do I get content from my old iPod Touch to my new iPhone 5? My iPod Touch is too old to use iCloud

How do I get content from my old iPod Touch to my new iPhone 5? My iPod Touch is too old to use iCloud. I have activated the phone but am stick at the point of the set-up where my 3 choices are:
1. Set up as new phone
2. Restore from icloud Backup
3. Restore from iTunes Backup
thanks!

If your iPod touch music is in your iTunes library, you just need to sync the new iPod nano with iTunes, the songs will be transfer to your new iPod. If not, you can follow this guide to transfer the songs from iPod touch to iTunes first, and then re-sync them to your new iPod. Hope it helps. Feel free to email me if you need further help.

HT5661 If I reset and erase contents from my old iphone as suggested, will it effect my new iphone that I have already transferred my data to? Do I need to turn off Icloud on old phone before erasing data ?

If I reset and erase contents from my old iphone will it effect the data I have already transferred to my ne iphone?

Hello ski12
Restoring or erasing all content and settings will just turn the feature of iCloud off and not deleting from iCloud. If you want to, turn off iCloud before you go through with erasing it.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Regards,
-Norm G.

How do I change my iPad iTunes account & content from an old computer (XP) to a new computer 8.1

How do I change my iPad iTunes account & content from an old computer (XP) to a new computer 8.1

Hi RyanQuilty,
Welcome to the Support Communities!
The first step on your new computer is to install the latest version of iTunes:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Then follow the steps below to backup your iTunes library from the Windows XP computer to an external hard drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Before connecting your iPad to the new computer, I would suggest backing it up to iCloud, and changing your sync settings to "manual" on the new computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iCloud
iCloud automatically backs up the most important data on your device using iOS 5 or later. After you have enabled Backup on your iPhone, iPad, or iPod touch inSettings > iCloud > Backup & Storage,
You can also back up manually whenever your device is connected to the Internet over Wi-Fi by choosing Back Up Now from Settings > iCloud > Storage & Backup.
iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12511
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy

HT201269 How do I transfer content from my old iPhone

How do I transfer content from my old iPhone to new iPhone when using someone elses computer?

Don't use someone else's computer. Create an iCloud backup of your old phone and restore to that backup when you setup your new phone.
Restore from iCloud: https://support.apple.com/kb/ph12521

Is it possible to view data backed up to iCloud (such as contacts from an old iPhone) without actually restoring the data to a device?

Can I view contacts backed up to the iCloud from my old iPhone without actually restoring the data on a new device?

If you have a backup, yes, You can restore the new device from the old backup. Without a backup, no.
Without a backup, and without the device, you no longer have any of your data to put on anything anymore.
You can redownload purchased content from the iTunes and App stores - just use the same AppleID as you did with the old device.

How do I transfer all the content from my old 3rd gen to my new 4th gen iTouch, including apps and notes. I replaced an old 2nd gen with the 3rd last year and lost all my contacts and notes.

What's the best way to transfer all the content, including notes and apps, from my old 3rd gen to my new 4th gen. When I replaced my last iTouch with the 3rd gen I lost all my contacts and notes.

Backup the 3g by syncing in iTunes. Then connect the new one and sync everything to it from your backup.
IPod Touch user guide

If I have the tools could I replace a cracked screen myself with one from an old iphone?

I accidently cracked the screen of my iphone 4s. I have an old iphone 4 that I do not use and I don't want to buy a new screen kit. Could I remove the screen on my old iphone and use it on my 4s?

iDevices are not user servicable.
Opening of the device by anyone other than Apple voids all rights to warranty and support from Apple and these user to user support forums.

I need to transfer all of the data from my old iphone 4s to my new iphone 5

I need simple help to transfer all of the contents from my old iPhone 4s to my new iPhone 5
The Apple Store was unable to assist due to too much data for icloud. I have a MacBook and the cables for each device.
Where to start?
db

Check this link.
http://support.apple.com/kb/HT2109?viewlocale=en_US&locale=en_US

HT6154 im trying to get all my info from my old iphone 4 to my new iphone 5s how can i do this with my new computer it doesn't have i tunes on it

I'm trying to get my old info to my new phone but my computer doesn't have itunes and it won't download it when i plug my new phone in on it

Hi jim or viola,
If you are having issues tranfering your content from your old iPhone to your new iPhone, you may find the following article helpful:
Apple Support: Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/ht2109
As for iTunes, you may need to download it manually to your new computer first. You can find the most recent version at the following page:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Regards,
- Brenden

I was transferring my information from my old iphone to the new one, and i forgot that i had some pictures in the new one. i did the restoring information and the pictures in new one are gone. how can i get them back????

i was transferring my information from my old iphone to the new one, and i forgot that i had some pictures in the new one. i did the restoring information and the pictures in new one are gone. how can i get them back???? please

Only way to get it back is to restore your phone from a backup, if those pics were included in that backup.
But most likely those pics are gone.
What you should've done was import http://support.apple.com/kb/HT4083 the pics to your computer and after you restored from your old backup, you could sync those new pics to your phone via itunes.

How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option?

How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option? Am I able to set up as a new iPhone and then update the new phone to IOS 8.1.3 and then restore from my old iPhone 5 back up at that stage?

Setup your new phone, then update to iOS 8.1.3. Once done: Settings>General>Reset>Erase All Content & Settings". At the setup screen you'll now be able to select your old phone's backup.

I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?

I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?

See http://support.apple.com/kb/HT2109.

How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

HT1766 After I backed up my new iPhone with content from my old iPhone, all of my new content was deleted. How do I retrieve it?

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