HT1766 Has anyone else had a problem with their phone after using the cable to upload photos from Camera stream to computer photo program?  My phone is frozen, cannot get into use phone, cannot connect to the Internet, and even APPLE is stumped.

I only have my IPhone5 for two months and am very upset that now they may need to give me a new phone and lose anything that may not have been recently backed up by the phone.  Has anyone else had this problem?  How did you reseolve it?  Hard reboots did not help.

    jsavage9621,
It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

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