HT1766 I am trying to restore my new iphone from a previous backup but itunes is asking for the backup password. But I never had one.
itunes is asking for a password for the backup that I did not set. I can NOT set up my new iphone and restore it from an old backup. What can I do?
This message is asking for the password that was added when the backup was first created IF you don't have this passcode you will be unable to restore from this backup.
Good luck Friend.
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Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
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