HT1766 I was gave an Ipod that I can't do anything with, how do I find the original owner when the person giving this to me was less than honest?
I was gave an Ipod I believe to have been stolen. How do I get in contact with its original owner?
Contact the police.
Similar Messages
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I was given an iphone 4s by my sister as she got a new one, now i want to clear it so that i can set it up with my own details, if i erase all content and settings will this affect anything on her new iphone as it is synced to the same gmail account
her contacts are connected directly with the Google Server so as long as they are saved to her Gmail account she should be 100% fine.. the only contacts she may lose are the ones that she added directly onto the phone and did not sync to her Gmail account.. so you should just double check with her on that
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i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??
If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
If you can't do that then you need to Restore it as New:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
You can also try using DFU mode:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
is there any ability such as cheking the devices serial number to make sure that it's not stolen or something? then if it doesn't have any problem then you compare the device with a new id.
You are running into Activation Lock. http://support.apple.com/kb/ht5818
Unless the original rightful owner removes the Activation Lock, you will never be able to use the phones. There is no way to bypass or get around this.
I hope your friend can find that seller and get a refund. -
I didn't know I was using a trial version of PDF files and now I can't do anything with them and I keep getting a notice for the 2015 version as I have the 2014 cc. If I have to purchase the 2015, will it be the download version or will I get the software version?
Hi scarabs55,
Are you working with Acrobat or Photosohp? (You mention both PDF files and photos, so it's not clear.)
Let us know what software you're thinking about upgrading and we can point you in the right direction.
Best,
Sara -
I purchased an iPod Touch 5 64gb mint condition, it was working great but I reset it and now it's asking me for an Apple Id. Problem is it want the original owners & not mine. I would have no problem contacting the person I bought it off of but I no longer have their information since when it worked I deleted the emails!
Does anyone know how to bypass this problem so that I can have the ipod work for me and my Apple ID?
I would even take it to Apple if they could fix it, would they? and what might that cost me?
Any suggestions would be great!!!!Nope. Only the previous owner can do that. See:
iCloud: Find My iPhone Activation Lock in iOS 7 -
before it was stuck on the apple logo so i restarted it like 5 times in less than a minute and now it just WONT do anything.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch 4g is missing alot of important apps like settings, music, itunes store, app store and many more and i was wondering if there is any way at all to fix this for free or less than 70 dollars
First try using Spotlight Search to find Settings. If that works go to Settings > General > Reset > Reset Home Screen Settings. If you can't get to Settings:
Try a reset:
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
If that doesn't work do a restore from backup or to factory settings:
http://support.apple.com/kb/ht1414 -
the app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new for christmas.
See the following to purchase earlier, compatible version for iOS 6
App Store: Downloading Older Versions of Apps on iOS - Apple Club -
my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?
Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.
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My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue?
Hi there Double2D,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
How can i do to make the iPod play the next album when the albums that it's playing finish?
How can i do to make the ipod play the next album when the album that is playing finish? because when tha album that i'm listening to is over ihave to select another, and i want to listen all the albums continuously
ThanksTo change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, then sign back in with the other ID. When you delete the account it will prompt you about what to do with the iCloud data. If you need to migrate it and merge it with the data in the new account choose Keep on My iDevice; then choose Merge to upload the data and merge it with the new account. If your data is already in the other account and you don't need to migrate it to the other account, choose Delete from My iDevice.
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My iPhone 4 has lost SIM connection several times over the past week when the phone is left on continually. I have had the SIM checked and it was not the source of the problem. I have found that I can reactivate the SIM by switching the phone off and on again. Has anyone else experienced this problem and if so, is there an easy fix. I have been advised by Apple that the latest IOS update may overcome this situation but I'm only on slow download speeds and 690 Mb would take forever. I would appreciate any advice.
Best regards,
Rob.PinguXeF wrote:
, while I have taken a backup of the iTunes Library,
this means nothing if it was not done correctly...
To have EVERYTHING on a New Computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
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