HT1783 i have my iphone 5 s diseble i dont remenver my password how can i enable it
i cant enable my iphone 5s how can opened and chan my pass wor this 1 i open with my finger print
Restore the device via iTunes on the computer it normally syncs with.
Similar Messages
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I have 2 iPhones & an iPad under 1 Apple ID. How can I change 1 of the iPhones to a separate account?
Sign out of the Apple ID on the device in question, making sure to disable the Find My iDevice feature.
Sign in with the new Apple ID.
If the intent is to sell the device, simply restore as new after disabling the Find My iDevice and signing out. -
I have the iphone 4s my operating system ios 8.0.2. My iphone has someone else icloud account on it. I dont have any idea how this could have happen. I read online i could rest all the contents and settings of my iphone. But it wouldnt let me rest my iphone without the icloud account password and i cant turn off "Find My Iphone" without the icloud password. So how can I reset my iphone without the password???
Well, unfortunately, you have run into the Activation Lock. Whomever sold you the phone either sold you a stolen phone, or they failed to sign out of iCloud and to turn off Find My iPhone before selling you the device. Your only recourse at this point is to contact the seller to see if they will remove the iCloud/Find My iPhone sign in:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If they refuse to help, or you cannot contact them, I'm afraid you have a brick. There is no other way around the Activation Lock other than what is posted in the link above. For future reference, if you are purchasing a used iDevice, make sure the Activation Lock is not enabled on the device:
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
You can check the current Activation Lock status of a device by visiting icloud.com/activationlock from any Mac or PC.
Or you can follow the steps below to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.
If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
Begin the device setup process.
After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, they can remove the device from their account by signing in to icloud.com/find. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you're asked to “Set up your iPhone," “Set up your iPad," or “Set up your iPod” during the device setup process.
Here is the link to the Activation Lock support document:
Find My iPhone Activation Lock
Sorry for your troubles
GB -
Can anybodie help me with this unlock? I have talked to many reps at Sprint and spent many hours on the phone and no help from them.
The only one that can unlock your iPhones is Sprint. Talk to them again to see what the problem / cost is.
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If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad with the same Apple ID, why can't I get 5 GB fo each of them?
Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for. What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.
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I have two devices (Iphone and Ipad) on the same Apple ID. When I go to Icloud and click at the "find Iphone" I see only one of my devices. How can I do to see both of them?
Obvious question, but have you got 'Find My iPhone' set on both devices? Settings>iCloud>Find My iPhone.
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Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US -
I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?
From the box the iphone came in:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download fromwww.itunes.com/download)"
You will need Mac OS 10.5.8 or later in order to get itunes 10.5 or later, in order to connect your iphone. -
Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!
By the way I'm using a MacMini and all operating systems are up to date including iTunes.First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download -
i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
thanks royThere's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes. Look for that.
iCloud does not store music. If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer. -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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Can I have two Iphones connected to one icloud account and if so, how do I change the icloud user name on the phone
Welcome to the Apple Community.
Yes you can use one iCloud account between multiple devices.
What do you mean 'change the iCloud user name'. -
I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?
You have viruses because you jailbroke your phone, and now you're probably spreading them to other phones. Nice.
Jailbroken phones are generally bricked for good. Throw it away, it's junk. -
HT201272 i have download 120 mb size (uno card game) on my laptop how can i get it on my iphone s4
i have download 120 mb size (uno card game) on my laptop how can i get it on my iphone s4
If you downloaded it from the app store on your computer's iTunes then connect your iPhone to your computer and select it on the left-hand side of your computer's iTunes, and then use the Apps tab on the right-hand side of iTunes to select and sync that app to the phone.
If you downloaded it somewhere else then you won't be able to copy it to your phone - only iTunes apps work on iOS devices, PC and Mac software aren't compatible with them. -
I used to be a softbank Japan Iphone 4 customer and i had cleared all the dues. Now i don't have softbank contract and i am in my country Nepal. How can i unlock and use my Iphone here in Nepalese Network ?
Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G.
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