Some else icloud account is in my phone i dont know there password how can i rest the iphone if i dont know their icloud password?
I have the iphone 4s my operating system ios 8.0.2. My iphone has someone else icloud account on it. I dont have any idea how this could have happen. I read online i could rest all the contents and settings of my iphone. But it wouldnt let me rest my iphone without the icloud account password and i cant turn off "Find My Iphone" without the icloud password. So how can I reset my iphone without the password???
Well, unfortunately, you have run into the Activation Lock. Whomever sold you the phone either sold you a stolen phone, or they failed to sign out of iCloud and to turn off Find My iPhone before selling you the device. Your only recourse at this point is to contact the seller to see if they will remove the iCloud/Find My iPhone sign in:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If they refuse to help, or you cannot contact them, I'm afraid you have a brick. There is no other way around the Activation Lock other than what is posted in the link above. For future reference, if you are purchasing a used iDevice, make sure the Activation Lock is not enabled on the device:
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
You can check the current Activation Lock status of a device by visiting icloud.com/activationlock from any Mac or PC.
Or you can follow the steps below to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.
If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
Begin the device setup process.
After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, they can remove the device from their account by signing in to icloud.com/find. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you're asked to “Set up your iPhone," “Set up your iPad," or “Set up your iPod” during the device setup process.
Here is the link to the Activation Lock support document:
Find My iPhone Activation Lock
Sorry for your troubles
GB
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hannibalfromlemery wrote:
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