HT1911 When i try to reset my password i do not recieve the email authentication why? It also says that my email address is already verified with another user when ive never registered it
Tried to get the email sent to reset password, but never ever recieve it no matter how many times i try.
I then also try to do it the other why with the security questions but then says ive entered my D.O.B incorrectly.
HELP!
Hi dhaugen,
Welcome to the Support Communities!
The article below should help you reset your Apple ID security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
Have a great day!
- Judy
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