HT1918 apple tv will not allow me to purchase a show. It tells me to verify my payment information on the computer which I have done several times. I have installed the most recent update and restarted it. Any ideas?

My G2Apple TV will not allow me to purchase a show. It tells me to verify payment info on my computer which I have done several times. I have installed the most recent update and restarted. Any ideas?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I fond my computer won't let me! Any ideas?

My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I found my computer won't let me! Any ideas?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Did the most recent update and now my TB Display turns off randomly on both my air and mini. I running TB Firmware Version: 23.6

did the most recent update and now my TB Display turns off randomly on both my air and mini. I running TB Firmware Version:
23.6

When did you get this firmware version? My TBD is at 22.2 and the TBD bus is at 23.4. I thought I had the latest firmware.

I cannot open camera raw in photoshop on my mac computer. I have the most recent updates and was wondering what I should do next.

I have downloaded the most recent updates on my computer to Photoshop and to Bridge and I am still unable to open images in camera raw to edit them. When I try to open the "Camera Raw Preferences" in Bridge, nothing happens. Could this be a problem with my computer and not the software? Any advice would be GREATLY appreciated.

Sorry, I cannot take your word for your "the most recent updates". Very often users think they have the latest and greatest and it turns out they are wrong.
Please specify EXACT version numbers.
Also, more info is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I cannot thumb nail pics on my Lightroom. I have the most recent update and it was working well. I also cannot save my pictures and update the catalogue. I can donwload the picture (the whole thing0 but I cannot see which one I've downloaded. I have o

I cannot get the thumbnails for my catalogue. I have tried downloading the Lightroom program again and it tried to fix it but could not. I have gone to the page to check off thumb nail and that hasn't made any difference. I have the most recent update of lightroom. I can download the picture but I do not know which picture it is. This is frustrating as we are on vacation and i casnnot work on my pictures.

Hello,
There are two different things here, an OS update and a software update.
Mac OS X 10.5 is the version of OS while the .8 at the end is the software update (release patches)
The most current software update for Mac OS X 10.5 is 10.5.8
No more software updates available. You would need to upgrade the OS, which would be to Mac OS X 10.6
Your new iPhone 5 would require iTunes 10.6 which is only available for OS X version 10.6.8 or later.
Your would therefore need to upgrade your Macbook to this version of OS.
It maybe brought on DVD via Apple directly (Contact Apple ) or using any good online vendor like Amazon.
Best of luck

Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. Any ideas of how to fix this?

Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. The screen is still black and white. Any ideas of how to fix this?

Hi im,
Thanks for using Apple Support Communities. This article has a few troubleshooting ideas for issues with color on your TV when using Apple TV:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
http://support.apple.com/kb/TS5148
Cheers,
- Ari

Okay I have a store credit of dollars 26 yet my Apple TV will not allow me to purchase and keeps telling me to itunes store on my computer and to verify payment??? I have tried contacting iTunes support but no response. Can anyone help? Thanks

Okay my Apple TV is now asking me to go,to iTunes on my computer and verify my payment information. I only ever redeem iTunes cards and currently have a credit of dollars 26. I want to purchase but cannot because of this. In addition it is taking forever to access the iTunes Store and more often than not I get a message iTunes Store currently not available. Can anyone help? I sent an email to customer support but am yet to get a response

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have an iPod touch 1stgen and I purchased the most recent update and downloaded it well when it went to updat my iPod touch it won't restore it what should I do

I purchased the most rent iOS download from iTunes to update my 1st gen iPod touch and after it was done downloading it started to restore my iPod with the update and now my iPod wont update and it keeps showing error 1604 and won't come out of recovery mode how do I fix it so I can update my iPod touch with this software. Thank you

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1604

Tried to install the most recent update and now my ITUNES won't load. Getting an error message that says there is a "runtime error" and that I need to reinstall INTUNES. Help!!!

Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.

Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen

I updated my iPhone 5c to the most recent update and now my phone is crashin and freezing even more

nothing is working and app folders crash

Restore the phone from backup using iTunes. If that doesn't work, restore the phone as a new device. If you still have problems, then you likely have a hardware issue and will need to bring the phone to Apple for evaluation

HT4623 Just tried to update my IPad 2 with this most recent update and now it is saying that I have to restore my Ipad...What happened?

Tried updating my iPad2 with the most recent update and now it is saying that I have to connect to iTunes and restore my Ipad2, what happened? Did I lose all my stuff that I had on it?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where i am not a network administrator. All helps for this issue instruct turning off the router/other stuff that i cant access.Suggestions?

Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where I am not a network administrator and do not have privliges to reset passwords and turn the routers on and off. Any other suggestions for re-connecting? I have never had a problem before and can still connect to other networks i am a part of...

Try Resetting your iPad: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.

Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help

Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help

Mac,
Nothing shows up here?
https://www.adobe.com/account/my-products-services.html#
With CS5 you must have registered, hopefully under your present Adobe ID.
I am afraid the chat and phone support are off until the beginning of January.
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

The most recent update erased all of my bookmarks. I tried the steps to find them and they are gone. This is not the first time this has happened and it extremely disuptive.

the most recent update resulted in a loss of ALL of my bookmarks. This is not the first time this has happened and it is very disruptive. I tried the steps suggested to find the bookmarks but that failed.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

HT1918 apple tv will not allow me to purchase a show. It tells me to verify my payment information on the computer which I have done several times. I have installed the most recent update and restarted it. Any ideas?

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