HT1918 Can not complete in app purchase after changing credit card...any ideas?

Is there a number to call?

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Why can I not log into The app store after changing credit card information?

    Why can I not log into the App store after changing credit card information?

    DNS -
    Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
    Open DNS;
    http://www.opendns.com
    208.67.222.222, 208.67.220.220
    Google Public DNS;
    https://developers.google.com/speed/public-dns/
    8.8.8.8, 8.8.4.4

  • HT4009 I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    What happens when you tru buy items in it ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can't access the App Store without a credit card or gift card is their a way i can do it without those

    I can't access the App Store without a credit card or gift card can i not use one

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
      http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • I create new id and i can not sign in because i must provide credit card and i have not one what should i do ??

    i create new id and i can not sign in because i must provide credit card and i have not one what should i do ??

    Here's how to change or remove the payment info:
    Change or remove your payment information from your iTunes Store account (Apple ID)On your iPhone.
    Check this article to create an account without a credit card info:
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

  • Can not use all the tools in my drawing markups any ideas on getting them to work?

    Can not use all the tools in my drawing markups any ideas on getting them to work?

    Hi tonys60181,
    Could you please let me know what version of Adobe Acrobat are you using.
    What all drawing tools are you unable to access?
    Is this issue specific to one PDF file or all?
    What exactly happens when you try to use any drawing markup?
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  • I have just restored my iPad. When I try to set it up, it tells me that my configuration can not be downloaded. Never seen this before. Any ideas?

    I have just restored my iPad. When I try to set it up, it tells me that my configuration can not be downloaded. Never seen this before. Any ideas?

    Hello Abdo_Zain,
    I would be concerned too if I was not able to gain access to my iPad.  If you are unsure what your Apple ID is, you can find the steps in this article:
    Apple ID: How to find your Apple ID
    http://support.apple.com/kb/HT5625
    You can reset a forgotten Apple ID password by going to the following link:
    Apple - iForgot
    https://iforgot.apple.com
    Also, you may be able to skip the step of entering your Apple ID if you are setting up the iPad for the first time.
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti

    I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti

    We are all itunes users just like you.  Informing us is of little use.
    Contact itunes support

  • HT5622 how can i download free apps with out a credit card

    how can i download free apps with out a credit card

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I have problem with previous billing purchase,now i cant change my credit card because my previous credit card was closed,and there in none selection between the visa mastercard and amex,please help i want to to purchase,and change credit card

    please help me i already input another card and the securitycodes but the device said for assistance,contact iTunes Support at www.apple.com/support/itunes/ww/.
    it doesnt help at all please help me
    i want to purchase and change credit card

    This is a user-supported forum. You are talking to other users here, not Apple. As the advice suggested, contact iTunes Customer Support at: http://www.apple.com/support/itunes/contact/

  • Itunes was deleted from laptop after changing credit card info and password.  How do I get it back along with all songs that was on my account

    itunes was deleted from laptop after changing credt card infor and password.  How do I get it back along with all of its contents?

    I suspect unless he had some items in iCloud backup then they are gone.  Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

  • TS1702 Can not download In App Purchase

    Hello.
            There is interference. I have a App Purchase on Receipt Date 09/05/13 Order Id : M1*****HDH.On iPad 2
    I have a Problem. Can not download it. Have  PoP Up message "Transaction cannot be completed.(vCode=-1)
    but But with the bill.
            I do not understand. Please respond.
            Thank you.
    Billed To:
    Rinyarat Trakanrungroj
    Bangmod,
    Jomthong
    Bangkok, Bangkok 10150
    THA
    Order ID: M1*****HDH
    Receipt Date: 09/05/13
    Order Total: $39.97
    Billed To: MasterCard .... ****
    Item
    Developer
    Type
    Unit Price
    Ginger's Birthday, Unlock All Jigsaw Puzzles
    Report a Problem
    Out Fit 7 Ltd.
    In App Purchase
    $9.99
    Ginger's Birthday, Unlimited Supply of Snacks
    Report a Problem
    Out Fit 7 Ltd.
    In App Purchase
    $14.99
    Talking Ginger for iPad, Infinite Supply of Toothpastes
    Report a Problem
    Out Fit 7 Ltd.
    In App Purchase
    $14.99
    Order Total:
    $39.97 
    <Personal Information Edited By Host>

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Could not complete in-app purchase

    Hi,before yesterday night, the in-app purchase still work well.After that why when i buy in-app purchase in the iphone game: Air tycoon online, It said Your purchase could not be coompleted. But when i can still buy the app in app store?

    Zhai Hao wrote:
    It said Your purchase could not be coompleted.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Also... Check in Restrictions... Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213

  • Apple support can not recover my app material after IOS5 update.  Please help

    For 4 days I have tried to get Apple to help recover my lost data from my IPad.  I had backed it up previously but it is not found on my computer after the ios5 upgrade. All the materials on all my apps and my purchased book about steve jobs is gone.  please help!

    You need to restore your iPad from your most recent backup in iTunes to get back your settings and app data. If you can't find a backup, your data may be lost. If you'll tell us what OS your computer is running, we can tell you where to look for the backup files.
    Your music, videos, apps and books from the iTunes Store should be in iTunes and can be synched back, but if not for some reason, you can download them again:
    http://support.apple.com/kb/ht2519
    Regards.

  • TS1424 Can not buy In-Apps purchase

    Why I can not make the In-Apps purchase? please resolve this issue! Thanks

    These are user-to-user forums, you are not talking to Apple here.
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why it's appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

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