HT1918 How do you change your country/region settings with a balance?

I've relocated to another country and still have a 1 yuan balance with my itunes account that was synced in China. When I try to change my region settings to Canada, it says that I must spend my balance in order to make the switch. There is nothing that I can purchase that is 1yuan (even when if I top up the balance, there isn't an app that is 51 yuan or 101 yuan). How can I get rid of the balance so that I can change my country settings to Canada?

sakurasakura3 wrote:
...How can I get rid of the balance so that I can change my country settings to Canada?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT1918 How can you change your security questions?

How can you change your security questions?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT1918 How do you change the country or origin in the iTunes store and zero out the remaining balance?

As above.... how do you change the country of origin in the iTunes store when you already have a balance in another country, in my case the balance is $0.03. At the moment I can't change the country because of this balance and have attempted to zero it out, but no luck yet. Any suggestions?

Contact iTS to have them cashout your account, and aid in changing the nationality.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1918 How do you change your security questions, because I have forgot them?

How do you change your security questions, because I have forgot them?

1800 my apple ask to speak to itunes support and ask them about your apple id account

HT1918 how do you change your security question answers?

how do you change your security question answers?

go to appleid.apple.com then sign in by clicking 'manage your account' then 'security questions.'That should work unless if you forgot them cuz they need the original qs. if youve forgotten them call apple.thats wat i did and they helped my reset them

HT1918 how do you change your back up email address?

How do you change your back up email address on your account?

Define "back up email." Do you mean rescue email address?

HT1918 How can you change your security account questions

After your account has been unlocked after eight hours how do you change the security questions answered if you have forgotten ?

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT1918 how can you change your security question?

I really need help because i cant make any purcheses at the itunes store.

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT1918 How do you change your security questions?

I got a new ipod touch and when i try to download music its asks for my security questions and i've forgotten them! i need to no how to change/get rid of them please help!!!

Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account > Password and Security

How do you change your dvd region from 1 to 2

How do I change dvd region from 1 to 2

Hi mike,
Happy Holidays! The resource below explains the DVD region setting can be changed.
DVD Player: About DVD-Video regions - Apple Support
http://support.apple.com/en-us/HT201705
How is the region code set?
The first time you insert a DVD disc in Mac OS X v10.3 or later:
If the disc only supports one region, the DVD drive is set to that region. No dialog box appears if you are logged in as an admin user. This will automatically count against the number of times you can change the region setting (see below).
If the disc supports more than one region, or is region-free, the below dialog appears asking you to choose a region for your DVD drive.
If you later insert a DVD that uses a different region, the above dialog will appear.
You can change the region setting up to 5 times, as indicated in the dialog box. On the fifth time, the drive is permanently set to use that region, and you cannot make any more changes. For example, imagine you have both a Region 1 and Region 2 DVD-Video disc. You insert the Region 1 disc and DVD Player is now set to play only Region 1 discs. You insert the Region 2 disc, and set the drive to play only Region 2 discs. If you continue to switch between the discs, on the fifth time the DVD drive is permanently set to use the region of that disc.
Enjoy the Season ....
- Judy

HT1918 how do you change your security question if u cant remember it

ive tried my security q so many times im about to give up anybody know how to reset them if u cant remember the answer

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

How do you change your user name associated with the app store on the iphone 3G. When attempting to update, it is using an old email address that has since been changed at the apple site. The problem is that my phone does not seem to recognize this.

I have exausted my ideas, and turn to the forum, prior to paying for something that may be a 2second simple fix. Please help if you can. Let me know if you need more info to understand my dilema.
Thanks.

Apps are permanently tied to the Apple ID used to purchase them. You will always be asked for the password associated with this ID when updating apps, regardless of whether or not you are using this ID for current purchases. The only way to stop this is to delete the old apps from your phone and iTunes and repurchase them with your current ID.
Edit: to change the ID used for future purchases on your phone, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the new ID. As explained above, you will still be prompted with the old ID when updating apps purchase with the older ID.
Message was edited by: randers4

How do you change your security question and answer

How do you change your security question and answer?

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
 Cheers, Tom

How do you change your rescue email if you have forgotten your security questions?

I've had my IPad for about 2 years now and I have bought a lot of apps since but all of a sudden it asks me to answer my security questions whenever i try to buy an app! I click the link to the apple Id page and it says resend security information to my email. apparently the end of my email ends with yahoo.com and whenever I log on to that it's yahoo.ca and I cannot find the email with the instructions to change my security questions!! So please me as this has never occurred before! How do you change your rescue email if you have forgotten your security questions? And can you somehow purchase apps without answering your security questions because I just put 25 dollars onto my apple id and I don't want it to go to waste! Please help me!

You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

How do you change your icloud account when you change email address

How do you change your Icloud account details from your old email address to your new email address?

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT1918 How do you change your country/region settings with a balance?

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