HT1933 i am questioning an iTunes charge on my credit card? what is the easiest way to do this???
How do I find out if an itunes store charge on my credit card is correct??
You can check the purchase history on your account via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option on your computer's iTunes - though I'm not sure if that shows in-app purchases and/or auto-renewing subscriptions. If you don't recognise the charge then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I created two iTunes libraries on my mac mini back in the day. I would like to consolidate them into one iTunes library. What is the easiest method to do this? I do use i-Match to access all my music from iCloud, if that makes any difference. Thanks. Mark
Thanks for the reply. When I created the 2 libraries years ago I would hold down the options key and had 2 library names to choose from. Now it just shows a lot of files when I do that, With over 7,000 songs I think I will just look for the few songs from the original library I used to use that still interest me, if they don't show up in my default current library. Thought there would be any easy was to integrate all my music files into one library. I am definitely not going to spend days manually doing this, but thanks again.
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HT1933 how do I dispute Itunes charges on my credit card
How di I dispute Itunes charges on my credit card
Contact them at http://www.apple.com/support/itunes/contact/
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How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck -
I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.
Do what Roger says above.
Do you have 'in-app' purchases enabled on an iPhone/iPad or other device that kids or other family members use ? That could be the issue.
If not change your iTunes Store password to try to prevent whatever is doing this making further charges.
Also if you can't find the cause, talk to your cc company. -
I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.
If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I just downloaded iTunes to a new computer. It's been a while since I used iTunes on my old computer, so the new one has a totally different user interface. I signed on to my account and saw my music but I have no playlists on the new computer. What's the easiest way to replicate or restore my playlists as I had them in the old computer and in my iPod?
OK, thanks for the response. I'm copying it onto a memory stick to transfer it to the new computer. Still have two questions:
1. Since there is already an iTunes folder on the new computer, created when iTunes was downloaded, where exactly do I copy the old folder onto the computer so that iTunes can find it? In the old interface, there used to be a field where one could designate the path to find music and I don't see that in the new interface.
Assuming the above takes care of putting my playlists onto the new computer...
2. How do I add music that is currently stored in a back up file but was not on my old computer's drive? I'm worried that I would have to add these one by one somehow, and there are a lot of songs.
Thanks again. -
I want to use 1 itunes account but sync 3 different iphones, 2 for the kids and 1 for me. So I would like to have different programs, songs, apps etc for each phone. What is the easiest way to do that
Agreed heather. Also, if you have three users on the same account how do you keep phone calls and messages from going to all three phones?
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I just purchased a new desktop PC and want to move Itunes and all my Ipad Apps to new computer, and delete off my old computer. What is the best way to do this?
Hi,
See Here for Transferring your iTunes Library
http://support.apple.com/kb/HT4527
Make sure Everything is working to your satisfaction Before Deleting anything from your old computer...
Cheers, -
I have a new iMac. I have set up a user page for myself, for my wife and an administrator page. My question is my wife needs files from my user page transferred to her page. What's the easiest way?
I've done this by dragging files from my user page to her drop box. In Finder, drag the required files and hover over the hard disc icon in the navigation bar on the left. As you hover, it will open another finder window showing the contents. Work your way down these windows into <Her username | Public | Dropbox>. Drop the files into the dropbox. She can then retrieve them from her user page.
Good luck,
Stephen -
What's the easiest way of resetting my security question answers?
What's the easiest way of resetting my security question answers?
Rescue email address and how to reset Apple ID security questions
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Over the years my ex's and I bought tons of music off itunes, but always bought it on her Macbook. Now that we aren't together I want to copy all of the music from her itunes library and import it into mine. Is this possible, and what is the easiest way?
Many Thanksthe simplest way, assuming all your media files are in the default location, would be to connect the two Macs with a firewire cable, boot the source Mac in Target Disk Mode, and copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/yourname/music on the source to <MacintoshHD>/users/yourname/music on the target (overwriting the iTunes folder in place there).
that would ensure everything (including playcounts, ratings, original "date added", which home sharing doesn't copy over) will be transferred. it would also ensure that any mobile devices (iPhone, etc.) will simply keep on syncing without problems.
you can also use an external HD (or your LAN) but make sure to copy the entire iTunes folder. -
How long does it take for a cancellation fee to process? I just cancelled my annual subscription to adobe audition today and the customer service agent say the cancellation payment went through of $74.90, but i see no charge on my credit card. On the website it says my cancellation is effective in march 16, 2015. So when will i be charged?
Hi ,
I'm very sorry to hear of the problems you have had moving to pay as you go.
Please can you give customer service a call and ask to speak to the pay monthly retentions team who will be able to fix this issue for you.
Click here for contact details.
Thanks
James -
What is the easiest way to get music into itunes library?
Hey everyone, what is the easiest way to get my songs into itunes without importing them one by one. For example, if you download several songs with Limewire is there a way to make them automatically download into Itunes or do you have to add file or import them manually. I tried to be slick and change the folder that the limewire was saving songs into to make it the same as the itunes library folder. I didn't do something right apparently cause I still have to either add file or import to get the songs. I wish there was a way to just auto download them into the itunes or scan the computer for new songs.
Does this software do what you want?
(31108) -
MULTIPLE unauthorised billing charged to my credit card. Does anyone out there had been through this bad incident? Please give advise what i should do? TQ.
Unfortunately, nobody here would be able to explain those charges.
You can contact iTunes support here:
http://www.apple.com/support/itunes/contact/
They will usually respond within 24 hours.
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