HT1918 I have Unknown Itunes charges on my credit card. I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT1918 The option to not have a payment method does not show up in my menu it is only giving me credit card options..how do I get the no payment option back

How do I get the option back to not have a payment method

Same for me...that option seems to have gone away and I cannot figure out how to get more emails to show up.
Killin me!!

HT4623 phone is locked with a passcode and I don't have the passode, it says connect to itunes, and itunes won't connect because it says to enter passcode on phone. The device also does not show in itunes so I can't restore

iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?

Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone

HT1384 My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?

My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.

Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :(

HT1414 the "devices" heading does not show in itunes-I have downloaded latest version

I am trying to export music to my ipod-which I have done previously-My ipod does not show up on itunes. The "device " heading is not there either.
I have recently added Norton to my computer.
I tried a different computer and that computer is not reading ipod in devices and printers either.
what can I do.
My cable is working as far as I know, as it charges my ipod

Start here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

I have a Ipod touch and recently added new music to my itunes library on my laptop. When I sync with my ipod, the new music does not show up on my ipod even though the sync process seems to be working.

I have an Ipod touch and recently added new music to my Itunes library. When I sync with the library, the new music does not show up on my ipod. The sync process seems to be working and there is still plenty of space on the Ipod for new music so I'm not sure what the problem is!

What happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs?

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone' The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library?

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I have just updated iTunes on my laptop, and now when i plug my iPhone in, the device does not show up in iTunes. I have tried multiple wires and uninstalling and re-installing iTunes. What do i do?

I've just updated my iTunes on my laptop
And when i plug my iPhone in, nothing happens and the device does not show up in iTunes
I have tried numerous cables, uninstalling and re-installing iTunes and searching for devices on iTunes
And i still have no luck
help!

Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591

My ipod touch 4th gen does not show up in iTunes when I plug it in. It charges, but I cannot sync it or add new music. I am using iTunes on a MacBook.

My ipod touch 4th gen does not show up in iTunes when I plug it in. It charges, but I cannot sync it or add new music. I am using iTunes on a MacBook.

Which version of iTunes are you using?
Stedman

80 GB Ipod Classic does not show up in itunes or Win Vista Machine

Hi, I recently updated my itunes software with ver.8 and since then my 80 GB Classic ipod does not show up in itunes or in my computer. Hence, I am not able to sync my itunes. When I connect my ipod it just shows "Connected - Eject before disconnecting" and just freezes there. Pls help?

Hi. When I connect my ipod to any microsoft device, sometimes my ipod doesnt connect. I cant charge it, or restore it as it behaves like a useless piece of plastic.. I get a yellow bubble 'Device not recognized or has malfunctioned'
This problem is bizarre! I cannot find anyone who actually has a solution for this problem! Apples standard answer is for me to reinstall my drivers or update itunes or windows. Done it. No solution yet.
My ipod works fine.... sometimes. Its a completely unpredictable problem. Ive googled this problem and so many ipod classic owners have asked.. solutions ive tried: the 5r's, updating drivers, It managed to connect once, but now it wont. My ipod normally works fine on my PC, XBOX, laptop and Mac.. but sometimes, unpredictably, it wont be recognized by anything apart from the mac. For a month it would not connect at all and I took it in to an Apple store where they told me it works fine. Its not my PC.. its up to date, and theres no reason why it doesnt work on my XBOX because some times it does.. last night it did, today its broken again, I suspect tomorrow it may work. This is SO frustrating!!
I have alot of experience in PC's and normally I can solve a problem by process of elimination, updating and reinstalling, but in this case.. everything seems fine. My only idea is that maybe its my Sync cable?? Which also makes no sense because it generally connects fine on the mac - and, why would a sync cable be unpredictable.. surely it either works or it doesnt. HELP PLEASE!!
Nick.
my email is: [email protected]
my serial for my 80g classic is 8K819CPKYMV and is under warranty until May 2009, i bought it in August this year.

IPod model A1059, freezes, unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or on windows explorer. What is the problem and how do I fix it?

IPOD model A1059 appears frozen and is unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or in Windows Explorer. What is the problem and is there a fix?

If you are unable to reset the iPod (assuming the hold switch is not in the On position either), then you'll have to let the iPod's battery fully drain. Then connect it to a charger and leave it to charge for a couple of hours.
B-rock

TS1363 1st generation iPod shuffle does not show up in iTunes (windows 7)?

1st generation iPod shuffle does not show up in iTunes on my Windows 7 PC (but shows up in my computer). Tried all the Apple trouble-shooting steps (some several times). It used to work with Windows 7 on this PC. Are there other steps I can try?

I'm not sure what "all" means, unless you state them, so if you have not done so already, you should use this procedure to reset the iPod shuffle
http://support.apple.com/kb/HT1655
Then, shut down your computer (power off) and start it up, with iPod shuffle NOT connected. Run iTunes. Then, try connecting the iPod shuffle again.
Since this is a first gen iPod shuffle that IS recognized by the computer (so it's probably not a bad USB connector), you can also try using the iPod Reset Utility
http://support.apple.com/kb/HT1238
This is for the first and second gen iPod shuffle only, and does a lower level reset than using a normal Restore in iTunes.

Apple TV (1st gen) does not show up in iTunes 11

I have a 1st generation Apple TV. It seemed to be working fine, except that my shared music did not appear under My Music. I thought maybe there was a connectivity issue with iTunes, so I decided to disconnect from iTunes and then re-link to iTunes. The problem is, the AppleTV does not show up under devices in iTunes. If I go to Preferences-AppleTV, it does show up with a status of "syncing", however, the Apple TV does not show it is connected to iTunes. I tried removing it in Preferences-AppleTV on the iMac, but it reappears after a few minutes, again with a status of "syncing". I have verified both the iMac and Apple TV are connected to the correct network, both have the correct AppleID and password. iMac is running Snow Leopard, iTunes 11.02 (absolutely HATE version 11), Apple TV 3.02.
Two questions:
1. How do I get iTunes to see my Apple TV so I can enter the 5 digit code and connect?
2. Once that is done, how do I get it to show my shared music library (Movies and TV shows were there previously, just not Music)?

I have the same problem. It was working fine up until the last update for iTunes 11.0.2
Here's the details:
I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
AppleTV used to be there consistently, then disappeared upon update to 11.0.2
Apple TV also does not show up in the devices tab under the Preferences window.
I have tried multiple suggestions on the support forum but none have worked.
Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return.
Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
Have you ever wronged a two year old?
It is NOT pretty.
Help me Apple-wan-kenobi...I can't take the screaming!

My ipad just says connect to itunes but when I connect to itunes it does not show up in itunes nor does it start.... please help!!!!!!!

Hello,
I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
Abhishek

Try recovery mode now.
iOS: Unable to update or restore - Apple - Support

HT1918 I have Unknown Itunes charges on my credit card. I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

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