HT1933 I don't see the problem menu I just keep getting this article link when I click "report a problem" next to the offending item in itunes purchase history. What gives?!

When I try to report a problem on one of my purchase videos, I keep getting this link: http://www.apple.com/support/itunes/#video_purchases
The article says I should see problem menu from which to choose my specific issue, but that is not happening.
I'm stuck in a loop of bad service, what's up?

You're right that the documentation says "for best results select the entire eye, not just the pupil". And then it goes on to talk about pupil size. The point I'm making is (1) you don't get "better" results ... you get an error if you just select the pupil; and (2) software systems that are smart enough to detect a user error and simply "beep" and "beep" could and should in fact be smart enough to offer some sort of unobtrusive help message. The red-eye tool worked fine, I'm commenting on Adobe's not-very-useful error beep. I read the instructions several times, but I missed the point. When I used the tool, the default (?) shape of the tool was, well circular ... like a pupil. It seemed very natural to orient this circle with the pupil of the eye. Not a big deal...just a suggestion for a human factors improvement.

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how can we solve the problem?
I have my adob.e ID, downloaded Adobe Digital Editions.
Whren I download EPUB-ebooks and want to use
Digital Editions, nothing happens and appears!??
Please give me a short feedback and help

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iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

I rent a film but after the download I don't see the rental voice on itunes, how can I see the film ? Thanks in advance

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On your ipad?
It belongs in the videos app. Did you look there?

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Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Bonjour
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HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

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Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101    Tips & Tricks
See if this kb helps:   http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12847&slic...
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IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

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HT1933 I don't see the problem menu I just keep getting this article link when I click "report a problem" next to the offending item in itunes purchase history. What gives?!

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