HT1937 I'm from jamaica I'm using a iPhone 4s I've been using FaceTime before I've update my phone to iOS 7 now I can't access it anymore....
Why is FaceTime not working on my iPhone 4S after it has been update to iOS 7
You need to contact the seller. If they are the original owner of the phone, they need to remove the device from their iCloud. You cannot get past Activation Lock. Only the original Apple ID and password used to activate the device can be used. If you cannot get the original owner, then return the phone for a refund. It will be useless to you.
This explains Activation Lock to you http://support.apple.com/kb/HT5818 and this http://support.apple.com/kb/TS4515 explains what it is that you have to try and do. Either way, it requires the original Apple ID and password.
Message was edited by: ChrisJ4203
Similar Messages
-
I am currently using a Iphone 4.I have been trying for countless times to restore my phone but error 16 keeps on popping up.This happened after i updated to the latest IOS.Does anyone have any solutions other than jail-breaking.I have never jailbreaked.I am deperate to restore my phone...Please help!!!!
Most likely a hardware failure, & if so, you won't be able to restore/activte your phone. If you've tried at least two times, & are still getting this error, make an appointment at any Apple store, or call AppleCare.
-
while i was using my iphone 4... its screen gets light blue in colur rest all is working as usual... how can i fix it?
See this Discussion...
https://discussions.apple.com/message/19521062?ac_cid=sa123456#19521062 -
HELP!
A couple of things to check:
in the Calendar app, tap on the calendars button (top left) and make sure the iCloud calendars are selected for display.
Open the settings app, select "iCloud" and make sure Calendar is turned on. -
TS4268 I updated the 7.0 IOS Now I can not use my face time
I updated to the 7.0 IOS but now when I try to use FaceTime it says Could not sign in. Please check your network connection and try again.
I have tryed multiple wifi locations as well as not using wifi at all. HelpHello Tsunami LV,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Best of luck,
Mario -
I have an iphone 4.
I disconnected it from my iTunes account but I am still using the iphone and the Apple ID.
If I make a purchase will it work?
Also, how can I reconnect my iphone to my Apple ID?Do you mean that you removed the phone from the 'manage devices' section of your iTunes account ? If you do then that won't stop you being able to purchase items on your phone - you only need to be logged into an account to be able to purchase with it.
If you do mean the 'manage devices' section then you can associate, or re-associate, a device (or computer) by using iTunes Match, or automatic downloads, or redownloading past purchases on it : http://support.apple.com/kb/HT4627 -
I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?
Follow the on screen instructions to set up an iTunes account using your Apple ID.
-
I have an IPhone 5, and of course I have used ITunes. My Computer has been completely destroyed, so I have to Purchase a new one. How can I transfer my music from my iPhone to my New PC?
The way I do it is I hook to my windows computer, it will pop up iTunes. I click iTunes off. The phone will show as another drive on your computer. Click it open then migrate to the photos folder from the iPhone.
Then select all, cut then right click on your pictures folder on your computer or make a new folder on your desk top like I do and right click on new folder and select paste.
Photos will be gone. Just remember to turn off the iPhone sync in your photos folder on the phone or they will come back
Good Luck -
I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks
There has never been a reliable firewire ---> USB adapter suitable for external high speed storage. This was a major issue when the MacBooks lost the firewire port a number of years ago (Apple subsequently brought it back).
The only high speed port on the Air is the ThunderBolt port. There are external ThunderBolt drive options out there, but they're somewhat more expensive than traditional USB/FireWire options. -
Got a new iPhone that I've been using for about a month now, so the question is how can I get the pictures from my old iPhone and keep the pictures I have on the new iPhone?
Connect old iPhone to computer and save the pictures on computer.
Connect new iPhone and sync the pictures to your new iPhone. -
I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?
Check Settings>General>Cellular to be sure you have Cellular Data set to On.
-
I have an iPhone 4S I've been useing a sever for awhile now. Downloaded new iOS now I'm getting 403 forbidden when trying to look up anything from the server. Regular 3G works. How can I fix so I can use the server?
Update: An Apple rep called me today to update the status of my return. I was told that the replacements for the BLACK iPad 2's was still another 3 weeks out (at least) so they offered me a brand new WHITE 16GB iPad 2. I could have that or continue waiting. I opted to go ahead and accept the offer of a new white one. Worst case scenario if I don't like the white one I have buddy that just bought a 16GB black one that he would be willing to swap it.
-
hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?
Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
Not a developer and running iOS 7 beta? <edited by host> -
I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe
Maybe you are looking for
-
Defining page size in XML Publisher
Can we define page size using XML Publisher APIs. We have a problem where a single RTF template will be used for different countries and depending upon the country, the report needs to be printed on Letter or A4 or anything. I could find a parameter
-
Keyboard problem (letters aren't written )
Hello i had just bought a hp pavillon notebook dv6 for about 3 weeks i have a problem with the keyboard some letters aren't written at all anymore like the "p" and "m" and the "A" is written instead of the key to move to the left. some friends s
-
Calculated member - Mode function
Hello, I need some help. I am quite new to MDX; I've created a cube and the measure needs to behave same as the MODE function in Excel (the following link describes what the function does). Apparently the only way of achieving this is by MDX (calling
-
Why is Discoverer adding outer joins?
Hi, I have set up standard joins (i.e. no outer joins) between one master and two detail folders in the Admin. For some reason when I create a report using the three folders, Discoverer is making them outer joins. Note: This query will cause a fan tr
-
Include Adobe AIR in apk and app file.
Is there any way to include a Adobe AIR in apk and app file (Android and iOS), that the user dont have to download it and install separtely? Is it possible to be done in Flash Builder 4.5 (ActionScript Mobile Project)?