TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

Check Settings>General>Cellular to be sure you have Cellular Data set to On.

Similar Messages

  • TS2755 Cannot receive text messages from other iPhone users.

    My iPhone cannot receive messages from other iPhone users after updating to ios7. I do not have internet access on my iPhone. Sender tell me the message has failed.

    If they are trying to send you iMessages, & you don't have any Internet access, the message will fail, as iMessage requires a data connection.

  • I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

    I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
    Problems: Suddenly ALL  incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive)  other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
    Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem  solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
    I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before.  Where is Steve Jobs when we need him?

        jsavage9621,
    It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

    I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

    Reset the devices: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Hey DebC2001,
    Thanks for the question. After reviewing your post, it sounds like you are having trouble with iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Messages
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • How come I cannot recieve text messages from other iphone users without using imessage?

    I do not have a data plan, so when I am not connected to wi-fi I cannot recieve text messages from other people using an Iphone. I can recieve them once I turnn on imessage and am connected to wi-fi though. Why is this and what can I do to fix it??

    Check Settings>General>Cellular to be sure you have Cellular Data set to On.

  • Can't receive text messages from other iphone users but can receive them from non-iphone users

    I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone.  I can send them but not receive them.  Recently I was able to receive a text from an iphone user who turned off his imessages before he texted me.  That came through. Of course, this would be difficult to ask every iphone user i know to turn off imessages in order text me.  I've also tried to turn off my imessage on my macbook, iphone and ipad and still can't receive them.  Lastly, I've also tried resetting my networking settings and that didn't help either.  Any suggestions???

    I am having the same problem minus the fact that I don't have a Mac computer I just can't receive any messages from iPhone users and I can't turn my iMessage back on at all it keeps just turning it off every time I try to turn it on. any help would be greatly appreciated.

  • HT4061 I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?

    I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?

    http://support.apple.com/kb/TS5185

  • I switched from the iPhone to an android and cannot receive text messages from iPhone users. any solutions?

    I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?

    Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.

  • Can't receive group messages from other iPhones

    Why can't I receive group messages from other IPhones? Apparently they can see mine, but I can only see the messages of the one friends who has a Andriod phone.

    Your iMessage needs to be activated correctly.  Try looking here:
    http://support.apple.com/kb/ts4268

  • I can't send or receive text messages from non iphone users

    I can't send or receive text messages from non iphone users

    Under Settings - Messages, do it state Sens SMS ON? Should be (this applies to imessage but just in case).
    Same area, MMS Messaging is on? Should be.
    If all else fails, go into Settings General Reset - Reset Network Settings (this will lose WiFi info but fixes a lot of messaging errors).

  • How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

    How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

    http://support.apple.com/kb/ts5185

  • One contact (so far) cannot send or receive text messages from my iPhone. Can someone help?

    How can I fix the problem that one contact -- so far -- cannot send me or receive text messages from me on my iphone 4s (ios 6.1.3)?

    Thank you ChrisJ4203. I checked to be sure SMS was turned on.  I found advice to restart phone and to delete history.  I restarted the phone and deleted all previous messages from that contact. He then received my last three messages, I got his reply, and we seem up and running. Thanks again for your suggestions.

  • TS5185 i have turned off imessage on my old iphone but still cant recieve text messages from other iphone users on my non-iphone device

    i am having a hard time recieving text messages from iphone users on my android device even after deactivating my old iphone and imessages. i dont know what else to do, apple is no help and want to charge me for assitance?!?!?!
    <Edited By Host>

    You can try the following on your friends phone:
    1.  Remove the contact card
    2. Then turn off iMessage and then back on again
    3. Go to Messages and compose a new message
    4. Press +.  This will make a list of recent contacts pop up.
    5. Click on the info button number of the contact you are trying to reach.
    6. Remove from Recents
    7. Try to compose another message
    8.  If the message attempts to send as blue (imessage), press on the message.
    9 Option to send as SMS will appear (as long as they have SMS turned on.
    10. Repeat and rinse.
    11. Messages will start changing over to all SMS as the user will show as non-imessage user.
    Hope this helps

  • How do I stop my macbook from receiving text messages from my iPhone?

    After I updated my macbook to Yosemite, I started receiving text messages on it from my iPhone.  I want to turn this off, how do I do this?

    Hi,
    Temporary.
    You could Disable the account on the Mac.
    You can untick the Receive At option for the iPhone Number as "Alias".
    This will cut the number rather stop them completely.
    More permanent.
    Sign Out button on the Mac version.
    Messages will work but the iMessage account will not have an ID to log in with (it will show but will need the password. you change the ID but entering a new one.
    Permanent.
    Remove the Apple ID for the Settings for the iPhone version.
    iOS 8.1 and Yosemite will also allow or can be set up for Text Forwarding as it is called in the settings on the iPhone.
    Effectively the two become paired  (needs a code number that appears on one to be entered on the other device) rather than just "happening".
    This does allow SMS Messages to also be synced between the two.
    I am not sure you are talking about this though.
    If we have missed what you are after you will have to give more details.
    9:22 pm      Thursday; November 6, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

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