HT201209 I have an old itunes card worth $50. I scratched off the grey band and almost ALL of the code numbers scratched off, too. HELP!
I have an old itunes card. NEVER used. Worth $50, Scratched off the grey part and most of the code numbers scratched off, too. Now what? Hate to lose $50. Sorry, new to this type of help and not too itunes savvy
iTunes Store: Invalid, Inactive, or Illegible codes - http://support.apple.com/kb/TS1292 - gift cards
Similar Messages
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Please help me with this problem I have bought $50.00 worth of itune cards and neither will work. One was purchased ar Walgreens and the other at Krogers in Decatur IL. Will you credit my account for $50.00? That is what I have sent in the last two days.
Thank you
Julie Pope
<Personal Information Edited by Host>See Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i bought an itunes card-there is a gap between the code after 5 letters/numbers. how do i redeem card or get it fixed to redeem?
Invalid Gift Card Codes
http://support.apple.com/kb/TS1292
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
I have redeemed my itunes card for $25.00. This amount shows next to my account name. I chose songs from the itunes store and added to my wish list, but when I try to purchase these using my $25.00, it tells me this has already been redeemed. How do I buy songs and use my gift card to pay for them?
The amount is already credited to your account. Purchase something and it will use this balance.
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I have an old itunes gift card and cannot get it to work.
I have an old itunes gift card and cannot get it to work.
Any suggestions? It's about 10 years old.
Thanks,
BuffalomarkMCan you provide more detail than just "doesn't work"? What happens when you attempt to redeem the card?
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III entered my card info into iTunes but didnt make a purchase at that . iTunes shows mt 25 dollars but wants the code again. I no longer have c I thought once I registered it my acct was credited.
I am confused. Are you talking about a credit card?
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I'm a California resident, will my old itunes cards be redeemable?
I'm a California resident, will my old (as in a few years+ old) itunes cards be redeemable? I never redeemed them or even scratched off the pin # because I had no need for the itunes store when I got them and then they got buried away in a drawer for ages and never redeemed, so I gave them away as gifts today. I mentioned this to my friend and now I am worried they won't be able to use them because she said they were "old". But since CA laws should apply and they cannot legally expire, the balances should still be able to be redeemed, right? I know the card I have in front of me now from 2004 says "expires in 2 years... expiration does not apply in CA, ME, and elsewhere it's prohibited" but I just want to be perfectly clear so I am not ripping people off or making them feel awkward like I gave them a worthless gift card ... it's really worrying me that they will not be able to redeem them!
So, am I reading the policy correctly that they can be redeemed at any time in CA whether they are brand new or several years old?
Thank you so much for any answersYou won't lose anything from the iTunes library, but you may lose data on the iPod touch if it was connected to another iTunes library. If not, your data from the iTunes library will be transferred to your iPod
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I have an old itunes account and the music won't play on my new account
I have an old itunes account that I downloaded on my computer about 100 songs. I since then have started a new account and now my old music will not play at all and it says that my old itunes account has been locked out by itunes. What gives? I have over $100 worth of music I cannot access on my own computer?!
PLEASE HELP!!!I since then have started a new account
Why? Just update the info for your old account and continue to use that.
When you create new accounts, it's highly probable you will run into problems (as you can see).
it says that my old itunes account has been locked out by iTunes.
More likely it says that your iTunes account has been locked for security reasons and that you need to contact the iTunes store to unlock it.
Contact the iTunes store -> http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20SecurityiTunes Store Customer Service -
My husband and I have two different tastes in music....do we have to have two different itunes accounts, or can we somehow share the account (itunes cards, credit card....payment options) but have two different setups??? How does this affect things if you use icloud??
confused....
thanks for the help.
DanielleIf it is in your itunes on your computer, then select it to sync just like everything else that you sync.
The music must be on your computer.
iTunes: Understanding Home Sharing -
help 4 of my authorized computers crashed or are gone how do I remove them from my itunes account as authorized accounts for my new macbook iphone and ipad to use? I CANNOT access them can i call you?
also if i have an old itunes account on another email can i transfer those songs i still have access to both emails?
thank youDe-authorise all, then authorise the one you still have.
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I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the library from my iPod and use it in my new computer (Windows)?
You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.
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I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?
It shouldn't expire - none of my cards have ever had an expiry date on them.
If the card doesn't have its value written on it then the only way to see its value is to redeem it onto an account. -
I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?
You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards. -
I have an old itunes act with a lot of songs that i set up before i owned an iphone. now that i have an iphone i have a new act. my question is how do i get the songs from the old act onto my new iphone?
Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H.
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