HT201209 i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.
i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.
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Im having problem with my itunes, i tried to put new gift card abunch of times but it keep telling me Invalid security code. What should i do now pls. help me, can't update all my apps anymore they dont let me!!
you have to log in to your account on the computer iTunes and edit your payment information there.
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918 -
I'm trying to update my apps on my iphone 4s, but it keeps telling me to tap continue and view billing information, what do I do?
Sounds like the credit card you have on file is probably invalid/expired. You'd need to correct that or set the payment method to None.
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I am trying to sync my iPhoto to my iPad from my Mac but iTunes keeps telling me that my iPhoto Library can't be found. I obviously can see that I have many photos and events so I am not sure why I'm getting this message.I have all the current software and have been playing around with it for hours and can't figure out the problem. Any help would be greatly appreciated.
im having the same problem!
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i am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer but i get a error stating server unavailable' . please help me as my phone is stuck at the set up page. so i have already tried recovery mode as well.
Contact Apple support for warranty service.
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i only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers. we do not have any other computers hooked up to the account. how do i get past this?
Understanding Home Sharing
Troubleshooting Home Sharing -
i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
I received a $25 dollar iTunes gift card from a friend of mine as a gift. She had used some of the card before she gave me which
did not bother me. However, I cannot transfer the funds from the card to my iTunes account. Is it possible that I cannot use this card,
or is there a way I still can use the funds on the card.
Thank You,
GeoWhen an iTunes card is redeemed, the entire value of the card is placed on the iTunes account. It is a one time use thing. So, there is not a remaining balance on the card.
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I am trying to add a payment card for my account but didn't work don't know why?any help
I am trying to add a payment card for my account but didn't work don't know why?any help
Hi, Please use the following link: http://support.hp.com/us-en/product/HP-Pavilion-10-x2-PC/7439381/model/7499063/manuals/ Regards.
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Hi.
I recently bought a £15 ituens gift card for my partner. Since she is not too savvy with itunes, I went on to her account to redeem it for her. I scratched off the panel and entered the code into the correct box on itunes and was told "the gift certificate or card you have entered has already been redeemed".
I took the card back to Morrisons Supermarket in Guiseley where I had bought it and was told that since Morrisons only sell gift cards on behalf of iTunes and receive a commission, that they could do nothing and I had to take the problem up with iTunes.
Well, dealing with iTunes is no easy thing. I finally found what I thought was the right area on the website and was directed to send an email. I did this, but the chap I got through to seemed to think I had a problem with my iTunes software or that I didn't know how to redeem the card. I tried my best - over several emails - to get through to him that the problem was with the gift card code and that they may have been hacked. It would be very easy for them to find out that a) I wasn't the one who had redeemed the code and b) who the culprit was due to the fact they would know whose iTunes account the code had been credited to. I got nowhere, the chap sent me a link to "account security" and told me to phone them even though it was not possible to get a phone number from the link he sent me.
So, I got back in touch with Morrisons customer complaints and basicaaly told them that as far as I was concerned they were selling faulty goods on behalf of another company and that they should at least try and help me out with iTunes. I have since received an email from Morrisons asking for all the details of the card so they can look into it. iTunes - meanwhile - have stopped replying to my emails and I am now being completely ignored by them.
Has anyone else had this problem or does anyone know where I stand and how I can either get my money back or get the funds put on to my partners iTunes account?
Many thanks
DamianNot likely you'll get a "history" but Apple should be able to resolve the problem.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933 -
I am trying to activate my iPhone 4 via iTunes but i keep getting the error (1) message at the end of the restore. I believe my iphone has to be in DFU mode but i already tried that and same thing. Does anyone have any suggestions?
The error is just a simple error message just like (1013) instead it says (1). The iPhone I am trying to activate has been activated before I just currently have no service and I think that activating it will solve the problem. I just can't restore through iTunes because it won't finish. I get the message every time I try to restore.
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hi i tried restoring my iphone 3g after loosing the information while trying to update from itune now i cannot restore nor update its not going through please help
No need for the caps.
If iTunes prompts you to restore your phone, then that is your only choice. Just follow the instructions iTunes gives you.
If its not turning on, hold down the power and home buttons at the same time until the Apple logo appears. Then you will be asked to restore your phone in iTunes. -
I don't have the CD for Lion, I downloaded it on line through the store! I'm at a loss...
We need a little more detail to be really helpful.
Did you download and install Lion on the new MB Pro?
If you didn't that is probably the problem you can migrate from older to newer OSes but not the reverse, so if the new MB Pro is still on 10.6 that's likely the problem.
If you downlaod Lion on the new Pro, you might want to stop the install that starts a automatically and follow these instructions to make a bootable DVD.
If Lion is sucessfully installed on both machines then I'm not sure at this point what the issue is.
Steve -
I tried to do the new update on OS X today, but it keeps telling me there's an error (102), help?
The title is pretty self explanatory. I'm attempting to download the OS X update for my macbook retina so I can get IOS 7, but every time it gives me the 102 error. Help?
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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Please give me a solution asap.
This is the iTunes Diagnostic Report That had been generated, but I hadn't connected my iPod Touch to it but I guess the device is not giving any problem.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Sony Corporation VGN-NW225F
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0036BCE80A4B11B0
Current user is an administrator.
The current local date and time is 2013-10-06 02:04:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {12A6B503-5D6E-4C9D-9E63-F4DD82122E2B}
Description: Atheros AR9285 Wireless Network Adapter
IP Address: *.*.*.*
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Oct 06 01:28:03 2013
Lease Expires: Sun Oct 06 01:28:02 2013
DNS Servers: 192.168.2.1
Adapter Name: {0392DEE3-4F2A-4EED-8133-34D4E6248495}
Description: Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-10-06 01:27:23.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
G: Optiarc DVD RW AD-7700S, Rev 1.70
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
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