HT201210 Have been able to download ios6 for my iPhone but neither of my iPads will download the new operating system. I get a download error message.
I cannot update my ipad2 to ios6. I get a download error. Have tried many times and on different wifi connections. Does anyone know how to overcome this.
I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.
Similar Messages
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i have been buying music n tones for my iphone but since i change for the iphone 5 none of the old staff are in my new one eve i have safe it on icloud i just got my contact nothing else i need some one helpe wt this issue cus i spend money and thing that i cant have back
adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage. -
okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?
Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
Regards. -
Please tell me how to get my music from the icloud to a new pc. The only thing i have been able to download is purchased music.
Was this music ripped from CD's or downloaded from somewhere other than iTunes?
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I have changed my e-mail address on the apple ID website and have been able to change it for ICloud. My e-mail address (ID) has not changed for I-tunes and therefore, I can't install updates. ??
If this is on your computer's iTunes then log out via the Store > Sign Out menu option and then log back in with the updated version of your account. If on an iOS device then tap on your id in Settings > iTunes & App Store and log out and then log back in.
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I have not been able to send email for some time but now i have stopped being able to recieve email.
i have not been able to send emails for some time but in the last two days ive stopped being able to receive, the message says 'username or password incorrect' ive checked all the settings, ive deleated accout and set up again, ive rebooted phone. i tried to sync with pc but this also fails any ideas
That is correct, They don't seem to know about Mac, never got a single scrap of help from them. Try recreating your account from scratch, delete the account, (write down all your settings first) and add an account, see if that works, and if it does, delete the first account to prevent things doubling up on you. I think that's what I did, it was quite a while ago. Hope this helps, or gets you pointed in the right direction. Maybe go to At&t and try creating another account, and if ti works, delete the first.
One other tihing I did was to reset Safari, as AT&T uses the net, that's about all I can remember, like I said it was awhile ago. -
I have an iMac with a 10.4.11 operating system. When I click on iTunes Store, I no longer get the iTunes screen, instead, I get a new iTunes download screen.
I can't download the new iTunes without upgrading my operating system. Is there a way around this problem without buying the new operating system?
I haven't been able to download songs for awhile now.which version of iTunes are you on ? if it's earlier than iTunes 9.2.1, get it here.
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I have a MacBook Air and recently downloaded the new operating system, 10.10 OSX Yosemite. Since that time, I am no longer able to access my personal ITunes library to add music to IPhoto slideshows. I put I tunes library on my desktop, as suggested. How do I drag it to the I Photo slideshow?
That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account. -
I currently have Mac OSx 10.4.11, and just purchased OSX Snow leopard. Can I keep my original version of iMovie along with the new version when I download the new operating system?
I purchased the Mac Box Set which includes Snow Leopard, iLife, and iWork. So after downloading the box set, will I be able to keep my iMovie 6.0.3?
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I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?
Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe -
I have an original iPad and downloaded the new operating system. Now, I cannot add to my contacts or calendar apps, and Pages ( which I purchased) is not allowing me to use the bold, underline, and italics functions. Does anyone know how to solve this problem?
No, it stays with the current OS (iOS5 in this case) - Apple doesn't allow downgrading iOS
If you are syncing to a desktop, you shoudln't lose anything. If you aren't syncing, then that's the first thing you should do, to protect contacts etc.
the other thing is, when the iPad is connected to iTunes, right-click its name in the Devices list and choose Back Up.
That way, when yoiu do the restore, everything should come back as was. -
I have been sent a secure CD of zip folders but double clicking only comes up with the message unable to unarchive, error 1 - operation not permitted, any ideas please?
First thing coming to mind:
do you double-click on the zip files on the CD ?
Maybe the "unzip" tries to write in-place to the CD which of course is not possible.
Have you tried to copy one of them to your OSX volume/harddisk and thhen double-click the copy ?
Stefan -
I was loading the new operating system to my 4s iphone
I had to remove my music to have enough space
I clicked on the box that said sync music to computer and remove from phone.
The only music saved was the ones bought on itunes where did the others go
This is a new imacFor music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work -
I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages (no connection) sometimes when trying to connect devices to the wireless network. How do I fix? Sometimes devices cannot connect to the network because of conflicting IPs. I look on the Motorola and every device has a unique IP assigned but occasionally a device has taken the IP of another device. I have been writing down all the devices and the IPs they have been using. It happens more with PCs than Macs, ipads or iPhones.
If the Time Capsule is set up correctly in bridge mode, then it is the responsibility of the Motorola modem/router to provide the correct IP address assignments for all devices on the network.
Check to insure that the Time Capsule is correctly set up to operate in bridge mode as follows:
On your Mac, open AirPort Utility
Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click the Network tab at the top of the next window
Insure that the setting for Router Mode is configured to read "Off (Bridge Mode)"
Once you have confirmed that the Time Capsule is configured correctly, everything else is the responsibility of the Motorola modem/router as far as network routing and IP address assignments for devices.
If you continue to have IP address issues, then you should contact the Internet Service Provider (ISP) that provided the Motorola device to you and ask them to fix the issue. -
I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0
Once you are at 10.6.8 Lion is still available from Apple. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775. to purchase it. Then within 3 days you will get an email with a code which you can use to download Lion from the App Store. The price is still $29. You must have at least a model 2,1 MacBook.
Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
Also Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.
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