HT201210 i have a ipone4s and am trying to update to the latest version. There has been a error and now all i can get is a iTunes logo with a connection arrrow pointing up. i cannot get the phone to do any thing.

I am trying to updated my Iphone 4s and there is a erroe while updating. My phone has now got a iTunes icon with a arrow below it and a picture of a connectione cable below that.  I cannot get the phone to respond to any thing.

Here's a few things to check
1. Make sure you are using the original usb cable provided by apple
2. Try re-installing iTunes preferrably uninstall then install a new version
3. Try different usb ports
4. If all goes wrong, install itunes on a different computer and update it on the other computer, then you can always plug it up again on yours and restore your information

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