HT201210 I updated my ios to 5.1 and cannot restore my Ipad
I UPDATED MY IPAD WITH IOS 5.1 AND CANNOT RESTORE IT. PLEASE HELP.
Have you tried to force the iPad into Recovery Mode?
http://support.apple.com/kb/ht4097
Similar Messages
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Updated to IOS 8.1.3 and it ruined my ipad air
I regret updating....never had issues before and now wifi connection is constantly lost...pages won't load....apps freeze up. SO
disgusted. Why does apple keep doing this?????hikingrocks32 wrote:
Not quite sure what I am supposed to be trouble shooting when device worked fine BEFORE update.
Because tthere are a lot of variables, not just the device and version. If you have never heard the expression "correlation does not imply causation" this is a good time to learn it. There are a HALF BILLION iOS devices in use, and probably at least 100 million of them have been updated to 8.1.3. if this was an iOS problem you would see millions of posts here and banner headlines in every newspaper in the world "Apple screws up big time-Epic Fail". I bet you haven't seen any headlines like that. I haven't.
If you just came to rant I won't bother replying again. If you actually want help fixing it here are some basic troubleshooting steps:
Does this happen with every wifi network or only your home network? If it is all networks focus on the iPad; if only your home network, the router.
If it's only the Home network reboot your router. Unplug it from the wall for about a minute to force it to reconnect to the phone and find an interference-free channel.
Likewise, if that doesn't fix it, go to Settings/WiFi, tap on the i next to the network name and tap "forget this network." Then reconnect.
The next step if it still doesn't work is to go to settings/general/reset - Reset Network Settings. This will erase all wifi passwords, but you won't lose any other data.
By now it will probably be fixed. If it isn't you can try restoring iOS using iTunes in case the update did not install correctly.
If the issue happens with all networks and none of the above steps fix it take the iPad to an Apple Store. Make a Genius Bar appointment first. -
It's apparent that a folder that was visible on my iPhone 5 while running iOS 8.1.1, is no longer visible after an update and restore on iOS 8.1.2. The folder had several apps I used regularly. They must be on the phone, because after initiating a 'Spotlight Search' for apps in they now invisible folder, the appear listed in the results.
Has anyone had this occur on their phone after an upgrade to the new iOS version? Is there anyone that can suggest at 'fix' or should i just try to restore again?
Thanks In Advance,
FabianSo you have checked all of the home screens and the folder does not exist? I've not witnessed hidden folders. Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone reboots, see if you can locate it. If not, then you can go to Settings>General>Reset>Reset Home Screen Layout. This should remove all apps from folders and reset your home screens.
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I updated to iOS 7.0.2 and cannot open purchased books not yet downloaded
At first I couldn't purchase the book using the iBooks app, then I purchased it on my computer and tried to download it to my phone. It looks like its downloading but then it never actually does and every time i try to open it, it just tries to download again. Its not the book or the file because I tried it out on another book that I had already purchased I had the same problem. Books that I had already downloaded on the old iOS work, just not new ones. Any ideas? Its pretty annoying to buy a book and then not be able to read it
try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
You can also try - settings - general - reset - reset network settings. -
Just updated to iOS 5.0.1 and cannot get past log in in set up. Help!
The setup wouldn't accept my mobile me password and when I tried the apple id that I use for everything else (iTunes, my iMac, ect) it says that the information is incorrect. I tried several times to have it send the password reset to my email, but I still haven't received the email to reset it. I also tried the security questions and couldn't get passed the date of birth which I know I entered in correctly. I need my phone to work so any help would be greatly appreciated!
Thank you in advance!Solved the problem. Had to go into reset password from my iMac and it processed correctly. Thank you anyway!
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Iphone 4 updated to ios 6 last night and cannot make or receive phone calls
How to fix it?!!!! I am sooooo freaking out!!!
If above doesn't work, read
Possible Reason: http://www.beijingiphonerepair.com/fix/diy-repair-iphone-4-people-cant-hear-me-i -cant-hear-other-people/about this known issue. -
Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key! -
I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
I still have an iPad 1, and need to update to iOS 7 to use Keynote, Pages and Numbers but I get the message the my system is updated in iOS 5.1.1 and doent's offer me another update! How can I update it? Or I can't?
ayrosa wrote:
I still have an iPad 1, and need to update to iOS 7
Sorry... This is not possible. The iPad 1 can Only go as far as iOS 5.1.1 -
After updating to iOS 6.1.2, neither my iPhone or iPad will update apps thru App Store. Any suggestions?
What happens when you try?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
My ipad currently has ios 5.1.1 and won't recognize any available update for ios 6. I have tried on the ipad and connected to itunes and both say up to date. How to I update to ios 6?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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I am not able to get any directions on my maps i am using iphone 4s and updated to ios 6.1.3 and whenever i try to find a route it always says directions could not be found can anyone help in fixing it
Maps: Turn-by-Turn Navigation
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Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
i updated to ios 5.1.1 and added icloud services. the problem is now whenever i connect my iphone to my PC, itunes does not recognize my phone. i need it to but it just does not connect..
Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If you still have the problem that points to a hardware problem. Yu can make an appointment at the the Genius Bar of an Apple store or try:
fix for Home button
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