HT201210 iPad tried to update lastest version 6.01 and lost all info. Told to restore but it gives a failed message - try later! Tried 5 times no luck after checking the 5 steps.Help?
Tried to update lastest version 6.01 on iPad i have had for a month and lost all info. Told to restore but it gives a failed message - try later! Tried 5 times no luck after checking the 5 steps.Help?
Latest version is 6.1 now. Try a direct download of the IOS file and load that via iTunes. Mentioned on some of the other threads here.
Similar Messages
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i was trying to download latest version of itunes and my computer is saying software requires mac os x 10.6.8 or later. how do i fix this?
The latest iTunes which is 10.7 does indeed require Mac OS X 10.6.8 or newer. What version of Mac OS X are you running and on what model Mac?
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im trying to update IOS version, have done everything as recommended. however, it doesnt seem to be working, when i try to buy a tune i am again prompted to update to new IOS version... can anyone offer any advice
Is this an iPhone or iPad question? You posted in the iPad forum.
See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
Updated 2.2 Iphone Software and lost all contact information! HELP!!
I have the old 8G Iphone and updated the new 2.2 Iphone software and lost all my contact information,video, pics,etc. I tried to hit restore and it did not bring anything back. Does Itunes save info as a back up? HELP!!
AnthonyIn regards to contact info, the iPhone is designed to be synced with a supported application on your computer.
With XP, this can be with Outlook 2003 or 2007, or with the address book used by Outlook Express, which I believe is named Windows Contacts.
Photos captured by your iPhone should be imported by your computer, as with any other digital camera.
Music and video transferred to your iPhone should remain in your iTunes library on your computer, and the same for photos that were transferred to your iPhone from your computer.
iTunes creates and maintains a backup of your iPhone, which is updated if needed as the very first step during the sync process - if any of the data included with your iPhone's backup has changed since the last sync.
The backup stores data such as most iPhone settings, email account settings, SMS messages, notes created with the Notes application, recent calls, call favorites, contact info, and photos that were captured by your iPhone, but it isn't a good idea to depend on your iPhone's backup only for the last two. As already provided, contact info is designed to be synced with a supported application on your computer, and photos captured by your iPhone should be imported by your computer - as with any other digital camera.
You updated to 2.2 from which firmware version, and did you sync your iPhone with iTunes immediately before installing firmware update 2.2 to update your iPhone's backup if needed?
You can try restoring your iPhone with iTunes from your iPhone's backup. This will completely erase your iPhone followed by re-installing the current firmware version, which is 2.2. After 2.2 is re-installed, you will be prompted to restore your iPhone from your iPhone's backup, which is the default selection. After your iPhone is restored from your iPhone's backup, this must be followed by a sync with iTunes to re-transfer your selected iTunes content from your computer to your iPhone along with any photos transferred from your computer to your iPhone.
If your contact information and photos that were captured by your iPhone are not restored from your iPhone's backup and you didn't sync contact information with a supported application on your computer and you didn't import the photos that were captured by your iPhone, this data will be lost. -
I updated to 8.0.1 and lost all bookmarks. Is there a way to restore them?
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/903708]]</blockquote>
I updated my browser and lost all my old bookmarks--is there a way to import them from an old Library or something? I wish there had been a warning during the updating process.Should be LOCKED as duplicate request, see [/questions/903708]
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I installed the latest version of iTunes but when I went to sync my iPod I got error message -50 and my iPod would not sync. I tried re-installing the most recent version of iTunes but this made no difference. I then tried installing an old version of iTunes but it would not install. I am furious because I bought music via iTunes store and I cannot get it to load onto my iPod. Can anyone help? Or can anyone give me a direct email address for iTunes support? I have been going round and round on Apple's stupid website and cannot find any help or an email address.
Quit iTunes, reboot your PC, restart the iPad and then try again.
Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
I'm trying to update from version 4.1 and it shows device not elligibleAsk your question.
I try to update from version 4.1, but it shows in ITunes device not elligible. I have the latest version of ITunes, but it seems the phone is a problem. None of the aplications work properly, Facebook and Safari cut off....
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I tried to update my itunes and now can not access it at all. I keep getting a message to that ther eis a problem with MSVCR60.d11 and an error 7 windows error 126 message....frustrating!!!
See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
HT4623 i tryed to update my i pad air and says to connect to i tunes but i dont know what to do
it says to connect to i tunes but i dont know how and wahat to do please help right away
What model iPad and what iOS version is it running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
1. Go into the iPad's Settings.
2. Locate and tap "General" from the menu on the left.
3. The second option from the top is "Software Update". Tap this to move into the update settings.
4. Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
5. Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
1. If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
2. Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
3. After canceling the dialog box, iTunes should automatically sync with your iPad.
4. If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
5. After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
6. From the iPad screen, click on the Update button.
7. After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
8. After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Can any one help?
Hi,
Thanks for replying so quick. I think before the update the apps were not in the library. Now after the update the apps are in the itunes libary minus the game data. I think that happened because I tried to find my game data. I search my pc and found a previous itunes libraries folder and when I used that I found a file I clicked on a file called itunes Library 2012-01-10 that opened in the itunes library. The date on that file was the date of the upgrade to 5.0.1. when I lost all my games data.
There is another file in the itunes libcalled iTunes Library 2011-03-16 would it be worth trying to download that as it may have more game data?
I ment to say the devices tab not table it is the option in the iTunes app to find out about your device. -
Just updated to the new software version... and lost all my music. Anyway to get it back?
So I went to update, had to clear room on my computer (it told me it needed about 28gig to compete update), it went through the whole update sucessfully, but none of my music, contacts, notes, etc. were put back except for apps. What happened? Any solutions?
- Try restoring the iPod from backup. That should get the app data, contacts and most other stuff back. Go to iTunes>Preferences>Devices and see if the date of the bckup would contain those items. It should be when you started the update process. Make sure that you have auto-syncing on connection (iTunes>Preferences>Devices turned off otherwise you will modify the exisiting backu to reflect the missing stuff.
- Is the the music in your iTunes library? If not it would not be on the iPod at the end of the update since it is not part of the backup but is synced for the iTunes library at the end of the update. -
Update to ios 8.1 and lost all my documents in pages
I updated to ios 8.1 last night and when i open my pages app, i lost all my documents!! Please help as i need the documents back.
I Just updated my iPad 2 and when I tried to open pages, there were only 2 documentd that would not open. I went up on the left and clicked and clicked on cloud, it. Shows all my documents but I couldn't transfer them or open them. HELP
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Updated iPhone 3GS to iOS6 and lost all contacts
I updated my iPhone 3GS to the new iOS6 yesterday. It took a while, but everything worked just fine. Today, I tried to do the same to my husband's phone, which is identical to mine. It extracted, but then would not restore. I see the apps that were removed from his phone, as well as the music, in iTunes; but all of his contacts are gone. I've tried every suggestion I can find online, and nothing is helping me locate them. When I right-click on his phone under the Devices header, the drop down doesn't give me the option to restore from backup; it just says Backup. Any help is GREATLY APPRECIATED.
Actually.... contacts are part of an iTunes backup.
You can verify that information here:
http://support.apple.com/kb/HT4946
But it seems the issue here is the fact that you can't find how to restore from a previously created backup. There is no button to hit to do so...
You can go to Settings>General>Reset>Erase all content and settings (on your device)
This will restart the setup assistant for you... and as you're going through you can select to restore your device from an iTunes backup. -
Updated to iOS 4.2 and lost all my Apps
Hello,
So I have had a series of unfortunate events that have lead up to me losing all my apps. I use a PC which died last week (I am in the midst of trying to get in running). This week, iOS 4.2 is released, so I use a different computer to perform the update. During the process, it appears to be backing up, etc. However after 2-3 hours for the whole process, I find my iPad has lost all the apps (and associated data, i.e. documents, music, movies, etc) that were previously stored on my iPad. Most of my apps are free, however I do have a fair number of apps that were not.
I'd probably not be quite as upset as I am if not for the aforementioned death of my PC, and now this. And at this point, I don't have a way of recovering anything. Is there anyway to at least get my apps back?GamerGeekTN wrote:
Is there anyway to at least get my apps back?
Download them again. You will not be charged. -
Updated to iPhoto 9.6 and lost all of my photos
Hello, I just updated to iPhoto at its prompting and lost my iPhoto library. I am trying to restore it from TimeMachine, but the finder has been saying it is "preparing to copy Pictures" for several minutes with no progress. Help! I've seen other users with this issue, it is insane that this happened, reminds me of windows updates from the 90s.
I am trying to restore it from TimeMachine, but the finder has been saying it is "preparing to copy Pictures" for several minutes with no progress.
How are you restoring from Time Machine? Don't use the Finder to copy, that will not work.
Enter Time Machine with your Pictures folder selected. See this Help text:
iPhoto '11: Restoring from Time Machine with iPhoto '11 (9.2 or later) and OS X Lion 10.7.2 (or later)
http://support.apple.com/en-us/HT202321
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