HT201210 my apple iphone wont get out of recuvery mode and when i restore it, it gives me an error message saying cant restore. i need help.

i cant restore my apple iphone and it is stuck in recuvery mode and i dont know what to do

If you can't restore it in recovery mode then you'll have to try DFU mode to restore it (see
https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0 or http://www.iclarified.com/entry/index.php?enid=1034).

Similar Messages

  • TS3694 my iphone wont get out of recovery mode? ive been having service problems " the phone would say searching for numerous hours of the day" i connected to itunes and started to update and restore the phone  now it will not restore

    The Iphone will not get out of recoverymode

    Google is your friend.
    http://support.apple.com/kb/ts3694#error3004
    Network connection or download errors
    Error 1479: This error occurs when trying to contact Apple for an update or restore.
    Quit iTunes
    Disconnect from USB and restart the iOS device.
    Reconnect the device to the computer.
    Launch iTunes and attempt to update or restore again.
    Error 1639: Follow these steps.Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.The device couldn't be restored. An internal error occurred or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.Error 9807: Verify the computer's date and time.If unresolved, open access to the following VeriSign servers:
    evintl-ocsp.verisign.com
    evsecure-ocsp.verisign.com
    Access to these servers may be blocked by security software, content filtering software, a misconfigured router, or anti-spyware software. For iTunes for Windows, follow these steps to troubleshoot security software issues.
    Error 9808 (or -9808): Follow the steps for an unknown alert message when connecting to resolve the issue. If those steps don't resolve the issue, or if the settings revert to their original values after the restart, then follow the steps to troubleshoot security software issues.
    Error 9844: This is typically caused by incorrect firewall settings. Go to "Open the proper ports and allow access to Apple servers" in the "Advanced steps" section below.

  • My iphone wont come out of recovery mode and i cant access my back ups anymore how do i unlock it?

    i tried updating and it glitched and wont unlock please help

    What is the error message you get when you try to restore it using iTunes?

  • HT201263 My ipod 2nd generation wont go out of Recovery mode even when I restore it how do i fix this?

    Hey guys, I was playing on my ipod 2nd gen the other day, and it went into recovery mode and wont go out even when i restore it. How do i fix this?

    What happens when you connect the iPod to your computer and restore via iTunes? Error message?

  • My iPhone 5 is stuck in recovery mode and won't restore. Please help me!

    My iPhone is stuck in recovery mode since I tried a restore Before that it kept powering on and powering off eratically and lingered on the white apple screen. I thought an install would help. Retore attempts always fail, I get the message "The iPhone "iPhone" could not be restored. An unknown error occured (9)." Please help me!

    Would it make any difference if the restore was to a back up or to factory settings?
    Yes, if your backup is somehow corrupted, restoring to that backup will put the problem back to the iPhone.
    Restore as new and manually put back your content is the preferred method.
    Also the restore cuts out and fails when the restore is at the stage of 'verifying with apple'. Is there any reason apple wouldn't 'authorise' a restore?
    When restoring, the IOS will be verified with Apple server.
    Are you using PC? If so, disable anti-virus and firewall then try again.

  • IPhone 3GS froze during iOS 5.1.1 update - how do I get out of recovery mode without having to restore?

    So I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours.  I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode.  From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
    Is there a way to get out of recovery mode without having to restore?
    Thanks!

    I came across this post as my iPhone 3Gs had gone into recovery mode on its own accord.   I had hundreds of photos unsaved and was gutted when I saw this post, I felt even worse as it was not the information (gdgmacguy) I wanted to read.
    Unfortunately, the above post is simply wrong! A system cannot destroy information in a blink of an eye.   If it were that easy, the forensic teams across the world would have a hard time.  A criminal could simply force a phone into recovery to remove all the data.  Please!
    I managed not only to take the phone out of recovery mode but also, salvaged all the data held on it.  
    To be fair, I am a little annoyed at Apple for not offering a salvage option on the device for such a situation.  And it may be that they will not like me sharing this information, in which case I believe this view to be morally wrong because photos are so important.  We all make mistakes, in terms of forgetting to backup from time to time.
    What I used was the Redsn0w software, running as an administrator in XP compatibility mode.  In the ‘Extras’ section it as a Recovery Fix option.  It simply runs some software that takes the device out of recovery mode.  I had to run it twice for some reason but the second time (out of desperation) worked a treat.  The phone is now exactly as it was before it went into recovery mode.  More to the point, it allowed me to backup all the photos and videos that I had failed to do before hand.  And let’s face it, photos and videos are usually the most valuable stuff we keep on our phones. 
    I hope this help anyone in the same situation. I really hope someone from apple reads it and is able to convince the bosses that a recovery option is very important.  And to take note that YES it is possible to recover data on a phone stuck in recovery mode.  And more than likely it would be easier for apple, compared to other non-apple professionals. 
    Good luck.

  • Updated my Ipad and now it wont get out of recovery mode.

    I have an Ipad 4 and I decided to download the latest update for it.
    The download is fine until i pick it up a half hour later and it shows me the recovery mode image. Basically telling me to connect to my computer.
    I go to my computer and plug it in, but then my itunes says that in order to connect I have to restore my Ipad.
    I very rarely connect my ipad to my computer, and since the last sync I have reinstalled Windows 7, so its essentially a new computer and doesnt recognize my ipad.
    Doesnt restore reset my ipad? I have all of my notes from my classes this symester. I cant restore!
    No matter what I have done the ipad wont get out of recovery mode.
    So please I need help!!
    How do I get out of recovery mode?
    If I cant, then dose restore wipe my files? (I dont have a backup, i rarely use my computer now, i just use my ipad)

    A "Restore" WILL erase your files but you can save them.  Read closely before you start.
    Connect via cable to the computer that you intend to use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.

  • My iphone 3g is in reset mode and i tunes will not reset. it pops an error message with no code. how can i get i tunes to rest my phone?

    my iphone 3g is in reset mode and i tunes will not reset. it pops an error message with no code. how can i get i tunes to rest my phone?

    No need to Double Post... It is considered impolite.
    https://discussions.apple.com/message/20652820#20652820

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

    My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
    Has anyone else had this problem? If so how can I fix this?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • I have an iphone 4 jammed in MDU mode, I conect to itunes and asked to restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1.  Can anybody help me how to restore my iphone

    I have an iphone 4 started the problem saying no service, then when restarting asked to connect to itunes and became jammed in MDU mode, I connect to itunes and clicked on  restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1.  Can anybody help me how to restore my iphone.  or what to do next, some reseller asked me to go the shop where I bought to replace it for me as this error cannot be restored by any shop.  It has to be returned to apple and get it replaced.  The warranty already expired and don't know what to do.
    Please help

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

    Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

    In the article Resolve iOS update and restore errors this is what it says about error 14:
    Check your USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
    To narrow down the issue, you can also change up your hardware:
    Use the USB cable that came with your device, or a different Apple USB cable.
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    If necessary, resolve any further issues with the USB connection, then with your security software.
    If you're still seeing the error message, check for hardware issues by following the next section.

  • I awoke this morning to find my iPhone 3g in recovery mode.  I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?mode

    I awoke this morning to find my iPhone 3g in recovery mode.  I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?

    http://support.apple.com/kb/HT1808

  • When downloading ios 5 to my itunes an error message saying "the network connection has timed out" keeps popping up. how do i fix this?

    when downloading ios 5 to my itunes an error message saying "the network connection has timed out" keeps popping up. how do i fix this?

    Temporarily dip ****.
    And excluding the extremely high network traffic due to the many millions of users downloading the update a day or two after is was released, this is a problem with that swiss cheese for security garbage OS that is Windows only, which is the joke. An update that is now running on 1 in 3 compatible iDevices which is in the 10's of milllions is vaporware Einstein?
    If I were your rep, I would tell you to **** off. Go get Windoze mobile devices.

  • My iPhone 3 is stuck in recovery mode and won't restore

    My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!

    Your phone is jailbroken.  We can offer you no help here.  You forfeited that when you jailbroke you phone.

  • HT1267 my iphone 3gs wont come out of recovery mode and wont restore

    I can't get my iphone out of recovery mode and it wont restore. What do I do?

    Did you use the recovery mode instructions in http://support.apple.com/kb/HT1808 and that did not work?
    If that will not work, you can use DFU mode, but the timing of the actions is critical:
    Power down the iPhone, start iTunes on the computer, connect the USB end of the cable to the computer.
    Press and hold the power button on the iPhone while attaching the other end of the cable, and continue to hold the power button for three seconds.  Then, while still holding the power button press and hold the home button.  Continue holding both buttons for ten seconds, then release the power button and continue to hold the home button for an additional twenty seconds.  Release the home button and you should be able to restore.

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