Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.
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Out of the blue my mac lost the mouse cursor even though it had connection so I rebooted only for the mac to make a loud beep on start up then get stuck at the blue loading screen. It won't load past the blue screen. I've tried to reboot holding down the shift key but no change. I've also shut down, unplugged the main for 15 seconds, re plug and wait 5 seconds before starting up again but no change. Does anyone have any suggestions?
PS: I'm not too sure which systems I am running without being able to check in about this mac. I bought my imac in January or February 2011 if that helps.The power on self-test resides in the ROM of the computer. This test runs whenever the computer is turned on after being fully shut down (the power-on self-test does not run if the computer is only restarted).
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i need my ipod but i have been up for hours looking up what to do and trying to fix it but i dont know waht to do it just gets stuck on the apple screen. PLEASE HELP!!!!
Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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- Try on another computer
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Apple Retail Store - Genius Bar -
My iPad2 is frozen at slide to unlock screen, every few minutes the apple appears in the middle of the screen and couple of minutes later it will go back on freeze to the slide to unlock screen . I have tried all tricks even the restoration through iTunes which I was never able to complete because of the apple screen; iTunes thinks I am resetting my iPad and the restoration get aborted.
Please help, I can't even turn it off.Force iPad into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times. -
I have a first gen MacBook pro with intel chip. All of a sudden when I try to start up instead of the apple logo I see a file folder with a question mark. Phone support wasn't much help since it is a older machine. It's either a software issue or the hard drive went. Any ideas on how to fix if it's a software issue would be appreciated. Thanks a lot.
Thanks I tried that and when I click repair it tells me
Invalid volume header
Checking hfs plus volume.
Invalid b-free node size
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1 hfs volume checked
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IPhone 3 in recovery mode. When I restore in iTunes it shows error 21.
Hi,
what is this error 21. I broke my screen a month ago but phone worked fine until yesterday.
thanks in advanceResolve iOS update and restore errors - Apple Support
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After I downloaded iOS7 and my iPhone turned off I keep getting this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I dont wanna lose some stuff from my iPhone.
During a normal install of iOS 7.0.6 this does not happen but something clearly went wrong in your installation.
To fix this, connect to iTunes and restore to Factory. Hopefully your iPad will be working again and you can restore your iCloud backup during Setup. -
Hey, i bought an iphone from online shop as a used phone and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please. Its not fair , apple should figure it out
Regards,
OrangeThis is no different with any carrier locked phone. Getting a carrier locked phone officially unlocked is the responsibility of the carrier, not the cell phone manufacturer. A cell phone manufacture cannot unlock a carrier locked phone without the carrier's authorization.
An iPhone sold as officially unlocked when new can be used by others as a second hand phone, and the same with any carrier locked iPhone that can be unlocked by the carrier, and many carriers offer it. -
please i need your help i made update to my ipad to the last version then i find it in recovery mode and tried to restore it using i tunes but it the same in recovery mode please i need your help to solve this problem
If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem. Also, since you have IOS-7, read this. It might help.
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Never once has my phone updated without deleting everything. It says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. I can't call for help because my phone is frozen on the screen with iTunes. On line live chat won't chat until I give them my serial number which I can't get to because its frozen and can't call for the same reason!! Omg! Someone please help me!?
Morning AppleHlumamkhululi,
Thanks for using Apple Support Communities.
In most cases, the connected iPod needs to be restored.
For more information on this, take a look at this article:
iTunes has detected an iPod in recovery mode - Use iTunes to restore
http://support.apple.com/kb/ts1456
Best of luck,
Mario -
During recovery on iPhone 4 I got : The iPhone could not be restored. Un unknown error occurred ( 3004 ). Then - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.Then I get error 3004 again. Latest iTunes and OS updates. I cant use the phone now. I did restart the destop,unplug the usb,...etc. Same iTune logo ,arrow and USB on the screen.THANK YOU SO MUCH,...!
Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards. -
when I power on it shows go itune logo starts. Then I tried to download restore and update it shows Tunes has detected an iphone in recovery mode. You must restore this iPhone before it can be used with iTunes. iphone could not be restored. Then an unknown error occuired(1604) shows.an unknown error occuired(1604). Please help me and how can I restore the phone OS. Regards
It also happened to me. What I did was to put my USB connector at the back of my PC (the main USB port) then I open my iTunes again and Viola, it solves my problem.
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i found my old ipod and i forgot the passcode. It doesnt have an home button so i dont know how to put it in recovery mode so i can restore it. Ive been using the assisted touch method. But what should i do to put it in recovery mode so i can restore it.
Use this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
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