HT201210 My iPhone 5s is stuck on a connect to itunes screen,and my coumputer will not let me restore,i have the latest version of itunes.
.I dont know what to do. I have windows XP.Latest version of iTunes.
Try recovery mode, as described here:
http://support.apple.com/kb/HT1808
Similar Messages
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I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
I need to restore my iphone 4 with just ios 5, but it only lets me restore it with the latest version which is ios 5.0.1. What can I do??
Restore it using the computer it normally syncs with, this should not require an iOS update.
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I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone 4S, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?
http://support.apple.com/kb/TS1591
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I have the latest version of iTunes. When I plug my iPhone into the computer, it never comes up under the "Devices" tab in iTunes. How can I perform a restore/backup if it won't come up under "Devices" ?
See:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows -
i dont know what is happening but itunes is not reading my iphone 5 .i have the latest version of itunes as well as of iphone .but still something is not working
Hi Karneet,
Thanks for visiting Apple Support Communities.
See this articles for some troubleshooting help, if your iPhone isn't detected by iTunes or Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best,
Jeremy -
tried to get my phone out of restore mode after i upgraded the firmware on itunes but now it wont budge and is stuck in restore mode ive tried evrything from pressing power and home button to downloading firmware and trying to restore it that way but half way through restoring a error message comes up. I am now stuck as to what to do next plse help
That often indicates a hardware failure. make an appointment at the genius bar and take it in for them to look at.
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Last week I updated my iTunes, updated to iOS 5.0 and ever since I did this my phone has been going nuts. Any time I plug it into a charger I get a screen that tells me I need to connect to iTunes. I have had to restore it multiple times in order for it to work.
I've tried doing resets, restoring to factory-everything that I can find online to do. I've spoken with ATT tech support and done everything they've said to do regarding my greyed out wifi, my phone only working on 3G, and other issues.
The first iPhone 3GS I got had a defective camera, so ATT replaced it free of charge. I've had this one for a year, and quite frankly cannot afford a new one.
If anyone knows anything I can do to fix it, I would really appreciate it.11.1 is now the most recent iTunes. Downloading it may take a bit since everyone got hit today with the need to update their iTunes on the very same day the iOS update came out and you have to update iTunes to update the iOS.
YOu should still be able to charge it without updating iTunes. -
Also, if there happened to be a new update for iTunes it would sync after the update is completed, but once I turn my Macbook off and try to sync it afterwards IT WILL NOT WORK. It refuses too, and I'd hate to wait for a new iTunes update just to sync my ipod. So if there's anyone who's knowledgable in regards to this type of situation...PLEASE HELP!!!
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
Does the iPod work OK otherwise? -
Please help me!!!!
BEfore you try to Restore it, try a simple Reset.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
I am trying to get the latest version of ITunes on my laptop, but the download gets "interrupted" every time. THen I can't synch with any devices. I've tried recycling ITunes and downloading again. I am not sure I've actually uninstalled the old version though. How should I proceed?
Okay, so you've searched the forums and google for the EXACT wording of the error message that is displaying, correct? And after searching you read the results and tried the troubleshooting steps, correct?
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I'm trying to synch my iPhone with my laptop but I need to get the latest version of iTunes on my phone. How can I update iTunes on my iPhone ?
No, your computer doesn't have the latest version of iTunes, and your iPhone is running an iOS that needs the newer version of iTunes to be on the computer.
iTunes: How to install the latest version - Support - Apple
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