HT201210 my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it
my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it
Connecting in recovery mode will help: http://support.apple.com/kb/HT1808
Similar Messages
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My iPhone is stuck on the Apple Logo and when I try to restore I get an unkown error (14) I dont know where to go from here there doesnt seem to be any other discussions like this
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
my iphone is in recovery mode and when i try to restore it, its doesn't go all the way threw this happen right after i try to upgrade my phone. what do i do HELP ME!!!
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.
Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue -
Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest to the no battery screen and i get error 1602. Do you know what is wrong with it? do you think its just the battery cause i can replace that for cheap or do you think the circuts are fried?
No. It sounds like the water destroyed the component inside the iPod.
About your only choice now it to take it to Apple and pay for a replacement.
Allan -
i updated my iphone 4 to ios6 and today it doeasnt let me get out of my activations screen. it says the activation server is unavailabe. i just cant get out of the activation screen and use the apps nor se my phone. help please
And i did it from my iPod
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Hi, i have recently purchased an i-phone 4s and had been merrily playing away and set up an i cloud account. However when i tried to access i cloud from my pc i couldn't verify it. I had to change my apple id because i no longer had access to my old e-mail. I managed to sort out my i-phone and change all the accounts to my new apple i.d (except game centre? don't know how to do that yet.) but when i signed out of my old i-cloud account on my pc and tried to sign in with my new apple id it just tries to connect (i get the i'm thinking about it wheel) for ages; not allowing me to log on.
Help!Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).
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My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.
Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808 -
my iphone 5 is stuck on the recovery mode and everytime i tried to restore it , it said that my phone have error 21, how can i fix it or send my phone to the appstore ?
Follow this one as well...
http://support.apple.com/kb/TS3694 -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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My 4s is stuck in recovery mode, and when I try to restore it I get a message that the device is not connected
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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my ipod touch is stuck with the apple logo on, when I try to turn it off it turns back on. I tunes won't detect it. Heeellppp!!
What happens when you try to connect it to your iTunes library in Recovery Mode? See this article for steps on how to put your iPod Touch into recovery mode. Don't be afraid to try this more than once.
http://support.apple.com/kb/ht1808
B-rock -
I just bought my iPod Touch 4g earlier today and it wont connect to iTunes, the iPod icon is there and when I try to restore I always end up with an error code. (1611)
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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My itunes wont download the newest ipod software and when i try it will download for maybe an hour then say "error has occured, internet connection timed out" now what do i do?
Disable your firewall/security software, then try again.
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I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook
If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media.
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