HT201210 why does it say my ipod is disconnected and because of this it wont let me backup or download my music

why doesnt my ipod connect to the computer? it keeps saying that my ipod is disconnected so i cant download my music or updates and ive tried everything help would be nice thanks

- Reboot the computer
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make sure you are connecting directly to the computer. Not through an extension cable or hub
- Try another USB port.
- Try another cable.- Lod at the dock connector in the iPOd. Look for corroded or bent contacts and other abnormalites
- Try another computer. If problem still occurs then you likely have hardware problem with the IPod and an appointment at the Genius Bar of an Aple store is in order.

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