HT201240 I need to add software and can't recall password. Recently had Apple transfer all files on my 2007 vintage IMAC to a new one.

I recntly purchased an Imac and had a data transfer from a circa 2007 Imac. I can't remember by admin password to allow software downloads etc.

Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
      the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
      command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command
     until you do. If after seven tries you still do not receive a "Filesystem OK"
     message, then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
ifconfig lo0 up
cd /var/db/netinfo
netinfod -s local
Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
and the machine will reboot. The admin password should now be changed.

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I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

In this case you won't be able to do that?

Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?

Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?

Follow the instructions in this article to transfer your info: iPhone: Transferring information from your current iPhone to a new iPhone

HT1923 This article contains the only thing that worked for me. I also had to sign out of iCloud and uninstall it. Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, and Users.

This article contains the only thing that worked for me. I also had to sign out of iCloud and uninstall it. Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, Program Data and Users. My iPhone 4 will now sync with iTunes both in its USB-connected mini dock and over Wi-Fi. It's unfortunate (negligent programming on the part of Apple?) that the upgrade to iTunes 11 did not remove all of those files as part of the upgrade process.

I am having the same issue....Same address for years - same as USPS - I tried 5 times (3 macs and 2 iPhones) and now i have 5 CHARGES for 1.00 each on my credit card. I took the credit card info off so they don't charge me anymore. How can they charge me yet still not allow me to download free updates and say I have an invalid address? I'm sure I will spend weeks or months trying to get a credit out of these incompetent idiots.

How can I transfer all my info from my old mac to a new one?

how can I transfer all my info from my old macbook to my mac mini?
My Mac mini chash about one month ago and I got it back from apple, I didnt have a time michine back up for this one but in my old mac I have almost all my files, so I want to transfer all the data to the Mac mini with no problem

You can use migration assitant which is located in the Utility Folder under Applications. The compters can be connected via ethernet, fire wire, or wifi. My recommendation is not to use wifi.
You run migration assistant on both machines and you can choose to transfer everything or just data.
Another way is to use migration assistant to restore from a time machine backup.

How can i transfer all the music from my old iphone to a new one

my iphone broke. i have a new one and im trying to get all the music from the old one to the new one. i dont wanna delete all the music on the old phone i just wanna like "Copy" it to the new phone but i dont know how thats why im asking for help.

I feel I've explained plenty what you must do but you aren't getting it.
All music on your old iPhone should be in your iTunes library on your computer. Transfer the music from your iTunes library on your computer to your new iPhone in the same way it was transferred from your iTunes library to your old iPhone - via the iTunes sync/transfer process.
Since you prefer the manual way, you must manually drag and drop the same 377 songs from your iTunes library to your new iPhone - in the same way the 377 songs were manually transferred from your iTunes library to your old iPhone.
Or you can sync which provides more options overall. Create an iTunes playlist for the 377 songs. Select Sync Music under the Music tab for your iPhone sync preferences with iTunes and choose selected playlists, artists, albums, and genres. Select the iTunes playlist below that includes the 377 songs followed by a sync.

Can apple transfer music from my old dead ipod touch to a new one?, can apple transfer music from my old dead ipod touch to a new one?

my ipod touch died and i had some music my husband made for me .. i didnt have a back up ..
im going to buy a new ipod .. and i was wondering if the can put the music i had in the old one in the new one!!!

All of your media should already be in iTunes on your computer. iPods and iPhones are not storage devices for your content.

I bought an iPad air and requested the guy at the apple store to transfer all my data from the old iPad to the new one. But when I got home there was nothing even in my photos and iBooks please help

I bought an IPad Air a week ago and asked the guy at the apple store to have all my information and documents transferred from the old iPad to the Air. However my iBooks and photos are empty. Please help. Is there something I can do or I just have to go back to the store?

Using the same Apple id and Password you should be able to download purchased apps without being charged again.
I download to an iPad/iPad2/iPhone3 & iPhone4 with no problem.

I currently have the first ipod (32gb) and im upgrading to a 64gb new one, is there a way to transfer all my data such as saved memory to my new one and completely wipe the other one?

so yeah, if i were to go in store could they do that or can i do it at home? or can i do it at all??

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Help! How can I transfer all my sms from my old iphone to my new one?

Someone can help me? Sorry for my English!!!

Sync your old iPhone.
Then when you set up your new iPhone choose to set it up from back up. That way all your SMS etc will be on your new iPhone.

I have replaced my faulty hard drive on my macbook air 1.1 and need to reinstall the original software where can in find this on the apple web site?

I have replaced my faulty hard drive on my macbook air 1.1 with a new ssd, I need to reinstall the original software,where can I find this on the apple site?

There is no download for the software. The factory software that you are looking for is called ilife. It is all of the software that would have came preinstalled with your mac on your original hard drive when you first bought it. You will have to get new software on your computer. This might actually be a great opurtunity to upgrade to Lions. Search the Lions software in the mac store and it will come up. Click add to cart and check out. The price for it is $20. I defientely recomend Lions, it has alot of new great features. Then wate for the install disk to come in the mail. when it come just pop it in and follow the step by step instructions. If you dont want to upgrade to lions however you can download the ilife package from apple.com for a small price. Hope this helps.

Do I need to add software protectin for moutain Lion 10.8.5

Do I need to add software protection like norton

1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders," for example, are outside the safe harbor, though not all are malware.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
There is an increasing tendency for rogue websites such as "Softonic" and "CNET Download" to distribute free applications that have been packaged in a superfluous installer that also installs malware or something else that you don't want. Never visit those sites, and get all freeware directly from the developer's own site whenever possible.
Software attached to email that you didn't request is unsafe, even if it comes (or seems to come) from someone you trust.
Software advertised by means of spam is unsafe.
Unknown "free" software that a stranger on the Internet is eager for you to download is unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
I don't say that leaving the safe harbor just once will inevitably result in disaster, but making a habit of it will weaken your defenses against malware attack. Doing any of the things alluded to above should make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. New threats are emerging on a daily basis. Research has shown that most successful attacks are "zero-day" — that is, previously unknown. Recognition-based malware scanners do not defend against such attacks.
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware, and even for that use it's not completely effective. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular trojan it is, but do you really care? In practice, there's seldom a reason to use the software unless an institutional policy requires it. Windows malware is so widespread that you should assume it's in every unknown email attachment until proven otherwise.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. "Hmmmm, this torrent is a crack of that new game I want. I think I'll download it. It could be a trojan, but the antivirus will warn me if it is." Then they wonder why their Mac is so slow all of a sudden. It's slow because it's running flat out mining bitcoins for a hacker who has already sold their credit card number and banking passwords to a criminal gang. Maybe a week later the antivirus does warn them, but what good does that do?
Nothing can lessen the need for safe computing practices.

My HD is almost full. I need to add space. Can I use an external HD to continue using my startup disc as it is?

My HD is almost full. I need to add space. Can I use an external HD to continue using my startup disc as it is?
I create music and have run out of space. the message says 'your startup disc is almost full', and i just thought maybe buying an external hard drive and using it as the startup disc or whatever would do the trick. Does anyone know? Thanks!

External hard drives are relatively inexpensive...see some of those on OWC, www.macsales.com
You can use a large external drive to provide additional space by simply saving material to that volume instead of the startup disk. You can also partition the external drive to use part for Time Machine backups, and another partition for extended space. Or a third partition for a clone of the boot system made by Carbon Copy Cloner or SuperDuper, both free downloads, so should the internal drive have problems you could always boot from the external partition.
All of that can be done from Disk Utility.
Keep in mind that Mac OS X gets very unhappy when there is less than 15% of the startup disk space free.

I am having same problem with apple tv need 4.4 version and can not find solution this a brand new product out of box yesterday why would it not already have updated version. I am getting frustrated that I can not get this mirroring icon to work. I

I am having same problem with apple tv need 4.4 version and can not find solution this a brand new product out of box yesterday why would it not already have updated version. I am getting frustrated that I can not get this mirroring icon to work. I have tried all suggestions in this thread and nothing works. I also hooked up to laptop through iTunes with micro USB nothing!!!

The new appletv software came out 2 or 3 days ago, how would Apple get it on the device in the box in a store?
Why don't ou update the appletv software?

I'm using ipad2 with ios5. My outbox won't send mail. I guess i need an outgoing server and can't find it anywhere.

I'm using ipad2 with ios5. My outbox won't send mail. I guess i need an outgoing server and can't find it anywhere. Any suggestions on how to get it to send. I have tried everything, rebooting, ensuring passwords are correct, etc.

My problem is i don't have an outgoing server spot on my menu. These are my selections. After getting to the menu that where i enter my password for hotmail, i have the following menu choices: Email, then server (bay-m.hotmail.com, then domain (empty), then username, then password, thendescription, then Use SSL, then S/MIME
I don't see or can find an outgoing server choice. My daughter has an ipad2 using Ios4 and she has all the choices that are illustrated on. All the help sites. I only have the ones listed above.

HT201240 I need to add software and can't recall password. Recently had Apple transfer all files on my 2007 vintage IMAC to a new one.

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