HT201262 i have a video that was not downloaded properly and need to delete it to download it properly.

i rented a movie from itunes but it did not download properly. how do i delete the movie to download it again or recover the original download?

read the other thread you started

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I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.

I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.
Thank you.

Thanks Mohammad - much appreciated.
I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
Once we'd removed this we were able to upload the epub no problem.
It's odd that the system seems to say that all is okay when it isn't. We have to rely on guesswork rather a lot using iBook Producer.
Anyway, all sorted now and thank you again for your contribution.
Best wishes and a Happy New Year!
Sue

HT3702 I have an order that has not been completed and the old card no longer exists and I want to pay with my new card. the order is MHBG5FL5DH How do I delete the restriction in iTunes

I have an order that has not been completed and the old card no longer exists and I want to pay with my new card. the order is MHBG5FL5DHHow do I delete the restriction in iTunes

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

TS4062 i have 16 songs that did not download to my iphone, don't know what the problem is--have several songs that did download, am i doing something wrong?

i have 16 songs that won't download to my iphone. i have several songs that did go thru. Am i doing something wrong.

tis true
I know, I always do that but I was in a rush to get somewhere and I was relying on my thousand dollar Mac to do some kind of recovery or something. I know Microsoft always keeps temporary files (I think Mac does too, part of me asking here in this forum was for someone to tell me where I can find those files) and when you go to open Office Works then it gives you the option of opening the last recent documents, saved or not saved.
I usually copy paste into my emial just in case something goes wrong with the created document but I just didn't have the time to login and do all that My loss, you live and you learn, BUT still if ANYONE got any info on this, PLEASE DO CHIME IN *keeping the hope alive*

Hi ı have iphone 5 that was suddenly shut down and not restart again ?

hi battery almost % 40 and ı checked later ı realized that ıt was closed. later it is not opened and charge ?

Hi,
Have you tried a Reset...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT204370 Need money back for rental that was not downloaded!

I have tried to download the rental movie and at the end of download it start over again. I have been charged for movie straight away without watching -after few days it stoped dowloading. How can I have my money back for rental???
How can I contact support in Australia?????
Thank you

You can try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Will not complete update, automaticly or manualy. Tries everytime I start up and takes about fifteen minutes and tell me it will not work and t try manual. That does not work either and I cannot delete it.l

What do you want to know? I have no more details

I found someone with an install disk and ran Repair Disk. It said that the disk was ok. I also ran repair permissions and one of the lines was a warning and said: SUID file System/Library/Coreservices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired. After fixing all that I could with that, I restarted and my computer showed minor improvements, but is not functioning anywhere near the optimal speed it was a while ago.
However, I did download iDefrag and checked the defragmentation of the disk. Over 50% of the disk was fragmented. I'm thinking of burning a bootable cd and running idefrag demo or drive genius 2 demo off of that. would that be a good plan
thank you

I have been given an iPod nano 1st generation and need to delete everything from it but do not know how to

I have been given an iPod nano 1st generation I wish to completely wipe it clean and put new music into it. I cannot manage to do it any help would be great

Hi Bevella,
I understand that you were given a 1st generation iPod nano and you would like to completely erase it so you can start clean and sync your own music on to it. The process you want to run is called a restore. The following link is the iPod nano Features Guide that explains the restore process with steps. The restore section is on pages 50 and 51.
iPod nano
Features Guide
http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
Updating and Restoring iPod Software
You can use iPod Updater to update or restore your iPod software. Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod nano to use the latest software. You can also restore the software, which puts iPod nano back in its original state.
If you choose to update, the software is updated, but your settings and songs are not affected.
If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
To update or restore iPod nano with the latest software:
Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
Double-click the software installation file and follow the onscreen instructions to install the iPod update.
Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
Follow the onscreen instructions to update or restore iPod software.
Thanks for reaching out,
-Joe

My volume down button have stuck it was not my falt and no dent is on the button and I read in an article that apple will replace it because it is a defect and my phone is 2 years old so means out of warrenty just want to ask that will apple replace it

My volume down button have stuck but it was not my falt and no dent is on the button and I read in an article that apple will replace it because it is a defect and my phone is 2 years old so means out of warrenty just want to ask that will apple replace it.

If your phone is out of warranty you will be given the option of buying a new phone or getting one with an out of warranty replacement, which is cheaper that buying a new phone.

I can not update because it says the net connection was not clean properly, How to do this to clean properly??

There was a notification to update Firefox. I did but later a notification says "The update was not successful because there is a net connection that was not clean properly and it happened as well everytime I closed Firefox. What do I have to do to clean this properly?
Thank you

Please help!!!! everytime I update I got this notification always,
''''''"The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly."''''''
How can I solve this problem?
Thank you?

What can I do to improve a blurry quicktime video that was SMS'd to me it is a 1.24MB .mov file and I have QuicktimePro. It was taken on an Iphone but I am not sure with what software.

What can I do to improve a blurry Quicktime video that was SMS' texted to me? I think it was taken on an Iphone and it was sent to me as a 1.24MB .mov file and I have Quicktime Pro if that helps. I REALLY need to make this as clear as possible, the audio is good, video is blurry. Here is some additional data:

anything I can even try? Sender is off the grid? I don't need a production ready copy just viewable?
You can rescale (stretch) the size of the display but this will only make it blurier and/or introduce pixellation. When the file was encoded at a lower resolution much of the original data was thrown away to make the file smaller. This data is gone/missing and cannot be recreated from what is left. What you've got is all you have to work with. Any filters you can apply will require re-compressing the file again which will likely introduce more artifacts and increase the size of the file without really improving its overasll quality.

I have a 5min. video that will not open.Osstatus error-54 appears. Can this problem be resolved, if so, HOW?

I have a 5 min. video that will not open the cause of which appears to be due to an osstatus-54 error. can this be resolved & if so, how?

It means that the orignal video file is missing which is not good news. How was the file placed on the backup hard drive? Can you select the file on the EHD and play it with Quicktime Player? That will tell you if the backup is a good backup.
OT

How to download a video that was purchased online to a dvd or other so i do not use my data watching video

how to download a video that was purchased online to a dvd or other so i do not use my data watching video
i have a mac book pro
the video is a sewing video from craftsy

Hi,
Is the album still available in Itunes store? Can you redownload it fro previous purchases?
http://support.apple.com/kb/HT2519.
If it is available, delete file from library and redownload.
Jim

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

I have to pay for something that was not my fault, nor Verizon's fault, but is an act of God/nature. Why is that?

As I stated above, "I have to pay for something that was not my fault, nor Verizon's fault, but is an act of God/nature. Why is that?" I had a hard time keeping my phone charged at one time, so I called/visited my local retailer of Verizon, and they ordered me a new battery (first step after cleaning my phone. Not like it was dirty anyways). Got a new battery, put it in, still same problem. Would not charge...boo! So, I bring it back, and they order me a replacement phone, since it "is still under warranty, and insured". When I first brought my phone in, the young lady said, "That is why it is not charging; it was the charger port, that is why it was not charging. It is as loose as a goose" So, that is why she ordered me a new one.
So, get the new phone, put "new battery" back in. All is good, all of what, 2 maybe 3 weeks later. Now it is doing the same thing again. Checked the charging port, it is fine. Bring it in, to the store, and questioned the young man behind the desk, and find out why I was charged the $299.95(+taxes & s/h). He said, "it was because the old phone was because there was "corrosion" around the port." Of course, there was not a single note of it being loose. He continued, and said it was because it was there had to be a time where you spilled something on it, even if it was a drop of any kind of liquid. Or, you/ or someone else, had it in the shower with them." (Really, a drop of liquid, or taking the phone with me in the shower?) How I could I get a "drop" of liquid in it, if I had an Otter-box on it, or why would I take it in the shower with me? I admit, I am not the sharpest tool in the shed, but, really? Come on now!
Since, I have to now pay for it, I am kind ‘a wondering if anyone else has, or had the same problem with their phone (s). My wife has the same phone and she has not had this same problem. Makes me wonder. Since, my phone is doing this again, if it is something that I am doing wrong with it or not. So, now they have ordered me a new battery, and we will see if this will be a new fix, or "good bye to Verizon." Any comments, or suggestions, please email wife and me, and let me know. Thanks and God bless.

Don't really see how this would be an act of God/nature.
Regardless, are you saying Verizon should have to pay for those, though?

HT201262 i have a video that was not downloaded properly and need to delete it to download it properly.

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