HT201263 My iphone 5s fell from my hand and went off, It refused coming up again. I always got the massage when ever i plug it on itune( iphone recorvery mode) Please what can i do?
My iphone 5s fell from my hand and went off, It refused coming up again. I always got the massage when ever i plug it on itune( iphone recorvery mode) Please what can i do?
<E-mail Edited by Host>
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this does not help, try to connect in recovery mode, explained here:
iOS: Unable to update or restore
If still no luck, you'll have to contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support
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Hi there ..
i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website
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Thanks for the question. The following article outlines restore error 21:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
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iOS: Troubleshooting encrypted backups - Apple Support
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