HT201263 when will my phone be unbricked or when is the next ios update available so i can try restore with the update but i dont see how it would work anyway, seeing as my phone cant even turn on after the apple logo is displayed
hello people......
ohkay.... so my iphone decided to turn off on me while i tryd opening the app. clash of clans, and when i turned it back on, it displayed the apple logo for 10 - 15 seconds on the screen before fading out and shutting down. i have tryd all recomnded steps and none have worked. my itunes detects my phone in recovery mode, but after retrieving all necesary data for the restore process. when itunes prompts waiting for iphone, the apple logo is dsplayed on the screen for 10 - 15 seconds and then fades out and shuts down... has anybody found a fix for this problem?
It's quite probable that your iPhone has a hardware problem. Contact Apple Support or make an appointment at an Apple Store and have your iPhone evaluated.
Regards.
Similar Messages
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i ran the diagnostic test and got this result.please help me out friends
Microsoft Windows 7 Ultimate Edition (Build 7600)
TOSHIBA ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0015AB8402A8B010
Current user is not an administrator.
The current local date and time is 2012-05-15 09:28:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {3E4453B3-9F50-4117-8981-7391E871F420}
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name: {2E1A8652-B977-4486-A1C2-4D1EDC4204CF}
Description: Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
IP Address: 192.168.1.18
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue May 15 09:21:21 2012
Lease Expires: Fri Oct 12 09:21:21 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-07 20:18:49.Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
my ipad will not come on. i tried to restore and get error message 1603, dont know how to take out itsw which it tells me to do.
Error 1603
Follow the steps listed below for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
The above is from the 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
iPhone 4S. Swipe to unlock wont work can only swipe up for control pannel and camera but no buttons will work cant even turn off and on as it wont work. cannot restore iphone either as it wont let me.
Hey Angus97,
These are the recommended troubleshooting steps to take when you are unable to Slide to Unlock:
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
from: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
All the best,
Delgadoh -
I have an iPhone 4 thats i was trying to fix and now it will not turn on at all is there anyway that i can access my pictures and contacts from my new phone or pc? Aslo the are both on the same apple id but i dont know if that would help or not.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
HT4993 My phone is completely frozen, I cant even turn it off....
My phone is completely frozen, I cant even turn it off...
Hello, kristinecarney.
You may want to take a look at our iPhone Troubleshooting Assistant:
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Hopefully this will help get your iPhone up and running again!
Best regards,
Allen -
iphone 4s will not turn on, you can not restore with itunes. What to do? Phone lit white screen and nothing can be done?
Reboot computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click the Restore button of iTunes. If still problem, all iPhone 4S have full Warranty. Make Genius reservation and take to Apple for resolution.
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help...i cant seem to sort this out and itunes are really doing my head in...keeps saying check you have the right version when i have the most up to date version of itunes, it tells me to restart the computer and i do..then it still doesnt work and now i cant even turn my iphone on without it wanting itunes and not moving past the page...i am seriously needing help before i go completely insane! it isnt working and i cant call vodafone or apple because it will not work at all and its not even a day old. I am near the end of my tether with this and i have never had this problem before, raging isnt even the word i would use to describe how i am feeling.
LelouchGeass wrote:
so if you have any ideas on whether i screwed up the inside or its because the screens cable is unattached please let me know.
Yes, you have screwed it up. Time to buy a new phone. -
my iphone 6 plus wont connect to wifi, i cant even turn wifi on its gone grey and i cant select it, does anyone have any ideas??
it happens on IOS 8.1.3, so I try to update the IOS to be 8.2 cause I think that it just the old IOS problem, but it still be the same that it still gone grey
cant even turn on or off the wifi in setting pageTry the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support- http://www.apple.com/contact/ -
My lock button on my 4s is stuck/ jammed and I turned on assistive touch but I was wondering how I would be able to turn on the phone if I turn it completely off?
To turn iPhone ON, connect it to power source, charger or USB of computer.
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I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get the facebook app on my phone to even open. Any ideas? I already tried shutting the phone off and restarting, but it didn't change anything. Thanks for any suggestions that will help.
Do you have the latest FaceBook app version installed?
If so, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. -
please help me try to contact the owner of this phone IMEI **** ICCID **** i got his phone now with me but i dont know how to contact them first time i got it low battery contact me
I will explan more how i got this phone
Call me +**** Micky Thai
<Personal Information Edited By Host>A long shot but you might try using the phone to send an email to the phone asking the owner to call their mobile phone. If the owner has a computer they may get the email and get in contact with you.
But Roger's suggerstion of turning it over to the police is the best bet.
OT -
ios 7 synced songs from my itunes library that I didnt want on my phone and I don't know how to delete them. On my phone, next to each of those songs, theres a cloud with an arrow going through it. How do I delete those songs? I can't delete the songs from my computer because they aren't in a specific playlist, they just got randomly added to my songs on my phone.
I just found out that I am having the same problem!! It is driving me nuts. Now I know why I am running out of space on my iPhone. It's ghosting the others songs, until you see them when you go to sync. Hopefully, someone has an answer. I have gone through every HELP subject and discussion board I could find on the situation.
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i can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a company.
Hi joej49728017,
I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
Please refer to the following KB doc. Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
The above link will help you to install a special version that does not require activation.
In case you further need any help, please let us know. We will be more than happy to help you.
Regards,
Aadesh -
when is the next ios update and will it fix/address the issue with photos not being shown in chronological order?
All of us here are users just like you. We have no inside info of when Apple products or operating system updates/upgrades will be released. The next iOS may not even change the issue you have.
Cheers, Tom
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