HT201269 I am setting up an iPhone 5. I selected "set up as a new phone" but now need to restore from iTunes back up. How do I access the appropriate screen in the iPhone 5 which I am setting up?
I am setting up an iPhone 5. I selected "set up as a new phone" but now need to restore from iTunes back up. How do I access the appropriate screen in the iPhone 5 which I am setting up?
The phone answered this for me - when I connected the iPhone5 to my computer it gave me a choice which included "restore from backup". Problem solved
Similar Messages
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Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up
To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do? - Help cos I've lost my contacts!!!!!
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
When I started my new iPad 2 I could not start from a previous backup because the os on the new iPad is not the latest 7.x used to backup the previous ipad2 to install the new os I had to start the iPad as new. But now I cannot backup from the previously backup ipad
Hi there,
You may find the troubleshooting steps in the articles below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
-Griff W. -
Help, i got the iphone5 a week ago and hooked it up to my computer today and it asked me if i wanted to rest as iphone 4 or new pnone and i pressed reset and i didn't toi wanted new phone and now i dont have any off the new screen savers or wallpapers... i don't know what to do...Can you help me get it back to the new settings???
Thank You Heidiyou can go into your settings>general>reset- erase all content and settings
Just keep in mind though that everything that you have on the phone will be erased and the phone will be restored like it was brand new out of the box! -
So, I made a backup of my device (iPad 2). It was on iOS 4.3.2. I updated to iOS 7. Now, I'm at the default opening screen. I have to choose language, country, then connect to WiFi. After that, it asks me if I want to start new or restore from a backup from iCloud or iTunes. I select iTunes (because my backup is on iTunes), it brings me to the "Connect to iTunes" screen. I restore the iPad, and when the loading is all finshed, I come back to the iPad, and it's back to the default screen! Then I tried again and again. 5 times it didn't work. I also tried putting it in recovery mode prior to restoring, it doesn't work either. Help please?
Restore from iTune Backup
1. Settings>General>Reset>Erase all content and settings
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Select Network and input Password>Join
9. Enable Location Service>Next
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Select Restore from iTune Backup
12. You will see picture of USB cable pointing towards iPad
13. Connect iPad to iTune (make sure iTune is on standby)
14. Tap Continue (computer)
15. Restore iPad from Backup (computer)
16. See progress bar with estimated time (computer)
17. See Restore in Progress on iPad
18. See Apple logo
19. See Apple and Progress Bar
20. Slide to Unlock
21. Copying Apps back to iPad (computer)
22. You'll see Loading/Installing/Waiting below the Apps (iPad)
23. Sync Music/Podcast/Movies to iPad (computer)
24. Sync completed (computer) -
I just got a replaced iphone and I checked back up on icloud, entered apple id and password. Now it says no backups available. You can set up as a new iphone or restore from an iTunes back up. What should I pick because I had checked back up with icloud and all of my info was supposed to be backed up?
You may need to update the software. For now, set up as a new iPhone and then go to Settings > General > Software Update. Update to the latest iOS (5.1.1), then go to Settings > General > Reset > Erase All Content and Settings to go through setup again and see if your backup appears.
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computer crashed and is in the trash - thus can not deauthorize it to allow me to the new computer - what can i do?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
how do I transfer my things from my old phone to my new phone if at set up it was clicked to set up as a new phone instead of restore from icloud
Settings > General > Reset > Erase All Content and Settings
Go back and set up the device, this time tap Restore From iCloud -
I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!
here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
I have 8 charges on my debit card within a matter of 30 minutes for the same amount. I notified my bank but the bank is asking for itunes to send them a fax. How can i get this?
If possible, I suggest changing to a credit card.
1) There is a max $50 in stolen dollars.
2) It is easy to dispute a charge. You call the credit card company. Complain. They call the retailer & refund you the money.
Robert -
I have just got home from the apple shop where I gave my phone in to be sent off for the sleep awake button repair. I have a loan phone from the shop but I've just found that the software isn't up to date like my phone is and so can't update from iCloud.
Is there any way I can get round this at all?Obviously lol! ...it's ok I'm sorting it my way
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I have downloaded a tv ep in itune .. How do I access and watch it without the internet?
Hi please help
If you've downloaded it on your iPad then it should be in the built-in Videos app :
You should be able to watch films/tv shows that you've downloaded directly on your iPad, and/or synced from your computer's iTunes, in that app without needing to be online.
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