HT201269 When I recently transferred all the data in my 4s to my new iPhone 5, I lost the last 6 months of text messages and and calling history. Can this be fixed?

I use iCloud to back up my iPhone and it backs up everything. That's why I'm completely baffled why I have lost the last 6 months of textmessaging and phone records. Is there anything I can do to recover this info? I restored my new phone from iCloud and I still have my old phone.

There's no good explanation, other than the fact that it restored an old backup.
If you have not yet backed up the 5 to your computer connect the iPhone 4 to the computer and back it up. Then connect the iPhone 5 and restore that backup. See this also: http://support.apple.com/kb/HT2109

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The little sticks or spokes inside my iPod charger input or port are broken. and falling off. Can this be fixed without replacing my iPod I haven't backed up my iPod in forever. My iPod is also dead.

The spokes or sticks inside my iPod charger port or input or broken and falling off. Can this be fixed without replacing my iPod? I haven't backed up my iPod in forever. Can I get back all my photos and videos even though I havent backed up my iPod in FOREVER?

- Contact a data recovery company if you want the data on your iPod
- This place may be able to replace the connector without erasing the iPod.
Simple and Affordable iPod Repair Services and parts from iResQ

HT201320 I was using an iphone 4 and now I transfered all my data to a new iphone 4S.I am however unable to validate my older yahoo email with the new iphone whereas it was ok with iphone 4.I receive the messag that Yahoo server cannot be accessed.Can y

I HAVE BEEN USING AN IPHONE 4 AND I JUST TRANSFERRED ALL MY DATA TO A NEW IPHONES.
IN THE OLD IPHONE I HAD 2 YAHOO AVVOUNTS RECEIVING MAILS.
IN THE NEW IPHONE I CANNOT REGISTER MY SECOND YAHOO ADDRESS ,I KEEP RECEIVING THE MESSAGE THAT YAHOO SERVER CANNOT BE FOUND.
CAN ANYBODY HELP?

The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team

HT4528 I recently got the iPhone 5s and I transferred all of my music, pictures, etc. over from my iPhone 5. My music was playing fine the day I got it (2 days ago) and now my music skips, stops in the middle of the songs, or just stops playing and exits.

I recently got the iPhone 5s and I transferred all of my music, pictures, etc. over from my iPhone 5. My music was playing fine the day I got it (2 days ago) and now my music skips, stops in the middle of the songs, or just stops playing and exits. It was just working and now it wont. What is wrong? What can I do?

Not sure if this will help but a reset is the first thing to try. To reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?

Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

Post the first 50 lines only of the crash report
Regards
TD

Everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx

I have two iPhones. I just backed up all my photos on my old phone using iCloud but when I log into iCloud on my new iPhone nothing appears? The GB for the photos has been taken from my iCloud allowance so how do I retreive them on the new phone

I have two iPhones. I just backed up all my photos on my old phone using iCloud but when I log into iCloud on my new iPhone nothing appears? The GB for the photos has been taken from my iCloud allowance so how do I retreive them on the new phone

if you have a laptop just transfer them that way
open the iPhone folder then DCIM then copy all photos off your old phone then open iPhone folder for the new phone the DCIM and paste all photos in their

When creating a fillable form and saving it as a pdf, the default color of the data fields is a light blue. How do I change the color to something else that will copy better, e.g. a light yellow?

When creating a fillable form and saving it as a pdf, the default color of the data fields is a light blue. How do I change the color to something else that will copy better, e.g. a light yellow?

It's probably the fields highlight color of the application, which you can change via Edit - Preferences - Forms.

When I copy and paste from one source material to another within adobe reader, all the words are in one sentence. I have to take extra time to separate the words using the space bar. Can this be fix?

When I copy and paste from one source material to another within adobe reader, all the words are in one sentence. I have to take extra time to separate the words using the space bar. Can this be fix?

Hi Bernie,
Are you trying to copy and paste from a pdf to another pdf?
Regards,
Rave

HT1491 Bought and downloanded an album, but the last three songs did not load correctly and when i play them on my ipod they turn off before the end of the song. Itunes says all songs downloaded. How can this be fixed?

Bought and downloaded an album from Itunes. Now when I play it on my Ipod the last three songs are cut short. Itunes says all songs are downloaded, no incomplete downloads. How can this be fixed?

Hi..
Try re downloading ...
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT5598 My Apple IPad keeps crashing when ever I'm in any application. It crashes to the desk top with all my apps. How can this be fixed?

My IPad crashes every time I use an application. It keeps crashing to the desk top where all the other apps are at. It doesn't matter what application I'm in either. How can this be fixed?

Hey Hlrj09,
I'd check out this article and follow the troubleshooting steps within:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Even though it is geared towards applications purchased from the App Store and you're experiencing the issue with all apps, most of the steps would still be applicable to your situation. I would also take a look at the troubleshooting assistant to see if that helps:
Frozen or unresponsive iPad
http://www.apple.com/support/ipad/assistant/ipad/
Hope that helps,
David

HT201269 When I backed up my old iPhone on iCloud, the backup does not show up on new iPhone setup screen. How do I fix this?

When I backed up my old iPhone on iCloud, the backup does not show up on new iPhone setup screen. How do I fix this?

if I backed up with a newer version of iOS than the phone I am trying to backup to.. Is there any way to bypass the setup assistant in order to download the new iOS on the new phone then go back and restore from my old phone?

Mac OS X 10.6.8 desktop goes black 10 secs after booting, can remain apparently asleep for 15 mins. I can't prompt it to wake, until recently it would wake when peripheral were added (earphones). What is wrong, and how can this be fixed?

Mac OS X 10.6.8 statup problem: desktop goes black 10 secs after booting, can remain apparently asleep for 15 mins. I can't prompt it to wake, until recently it would wake when peripheral were added (earphones). What is wrong, and how can this be fixed?

You need to fresh install 10.6, programs fresh form original sources and return only vetted files (no TM migrations) from a regular storage drive
But this when erasing the drive use the Security Option: Zero All Data before installing 10.6
What has happened your data got corrupted and it's corrupted on the TM drive too.
So the Zero will map off bad sectors on your drive, the 10.6 install will be fresh, the programs will be fresh and only files will be returned, you'll find out in short order which ones they are.
Reducing bad sectors effect on hard drives
How to erase and install Snow Leopard 10.6
Once you are back up, then consider making a option key bootable clone.
Most commonly used backup methods explained

HT1212 Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed?

Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed? I do not think it has been synced with a computer before.

Disabled
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Otherwise y will have to restore and thus erase the iPod
You can restore from backup
If not in backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

HT201269 When I recently transferred all the data in my 4s to my new iPhone 5, I lost the last 6 months of text messages and and calling history. Can this be fixed?

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