HT201272 every time when i trying to buy or purchase something on my ipad, it doesnt let me buy and saids your purchase could not be completed. so what can i do to purchase
what should i do when i see " your purchase could not be complete"" how can i purchase
Try contacting support for further assistance.
https://expresslane.apple.com/GetproductgroupList.action
Similar Messages
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I had to wipe my phone clean because of storage issues. It kept saying I didn't have enough storage for pics or apps, but I only had about 75 pics and 1 extra app. So, I backed up my iPhone on icloud and itunes, then cleared off my iphone using the steps in the settings. Then, when I am going back to restore my iPhone using iTunes back up and iCloud backup, it fails in both locations. It says it failed to be completed.
What now?Thank you Terence for your help. I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive. so i felt sort of ok. but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted. it's only a few years old and i'm very careful with it. my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this. i have 10 years of photos and videos. so now i only have the one newer drive with a backup. i have to buy another one today to backup again so i at least have two backups. i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all! do you know why that is? all of this stuff is really a pain and really stressful. thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash. especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed. any answers you have would be great. thank you.
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i download whats app and delete it an now i can't find it on app store..when i download from safari it write "your request could not be completed" tell what to to to find and download
Go into your account in the App Store, sign out, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.], go back to the Apps Store, sign in and try again.
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I reset my iPhone 5s yesterday because my fingerprint bottom is not working. It says that failed every time I was trying to put my print... Now that I reset my phone the fingerprint pass code do not appear in the setting.
Hi Emilemny,
Welcome to Apple Support Communities.
The TouchID settings will not be available until you create a passcode, see the article linked below for more information.
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
You can set up Touch ID in iOS Setup Assistant or by tapping Settings > Touch ID & Passcode. To set up Touch ID, you must first set a passcode. Touch ID is designed to minimize the input of your passcode, but you need a passcode for additional security validation, such as enrolling new fingerprints.
-Jason -
please need to authorize my computer as every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones (4G + 3GS).
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer, otherwise you have to deauthorize all computers. De-authorize all computers button does not appear until you actually have 5 authorized and you can only do this once a year.
iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID" -
Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.
Ok.. I see the app now in iTunes.
Best thing to do is email the developer of that app.
You can do that here > http://www.lymobilesoft.com/contact.html
Make sure and tell them exactly what the error says:
it gives me the error 'Your request could not be completed'.
Instead of using a third party app, you can download movies directly from the iTunes store. -
TS1424 When I try to Purchase an app update it says " Your Puchase could not be completed"
When I try to Purchase an app update it says " Your Puchase could not be completed" and No matter how many time I try to close the app and reconnet it still would not let me purchase, but I was able to purchase the app updates prior to this.
When I open the store in general (from my PC - Windows Vista), I get a message saying "Your request could not be completed. The item you've requested is not currently available in the Canadian Store."
On my iPad, Apps opens, but I can't browse new apps listings, but not their details.
Help? -
I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
I am trying to download the update IOS 5 version for mi ipad 2 and at the end when it finishes downloading it shows an error "connection has been interrupted and that the task could not be completed", my internet service is fine, what can it be?
The 2nd generation can not be upgraded beyond 4.2.1.
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Hi, when I go to "select files to send" and click on "sent files" I get: "Internal Server Error (500) Your request could not be completed due to an internal server error". This never happened b4. I tried rebooting and that didn't work. Any help would be appreciated. Thanks.
Hi ,
Thank you for your question.
This error was caused by the incorrect site binding, I will give a reference of my test Lab. We add two A records in DNS which the FQDN of CAS and Mailbox could resolve IP address.;
Default Web Site:
Exchange Back End:
Then IIS must be restarted.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim -
Help me! I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?
It's still the same message. Your Purchase Could Not Be Completed. For Assistance, Contact iTunes support at www.apple.com/support/itunes/ww/.
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When I BUY an in-app item for a game, a message appears after i click "buy" Your purchrse could not be completed Contact with iTunes support service to complete this purcharse. Please help me on how to complete my purcharse.
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I can't even find the hbo go or Netflix app on ITunes or the App store. When I go directly to the hbo go website or Netflix website and try to download the apps directly I keep getting the message, "your request Could not be completed." after the message pops up I am then bumped to the App store. Does anyone have a solution?
http://itunes.apple.com/us/app/hbo-go/id429775439?mt=8
http://itunes.apple.com/us/app/netflix/id363590051?mt=8 -
i tried to install vonage extensions application but i got the answer''your request could not be completed. how can i do this?
when are you getting the message? are you downloading the proper app from the app store?
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How do I load Citrix Receiver on my iMac? App Store search came up with zip. Tried from Citrix website, it tried to hook up with App Store snd I got this message: "your request could not be completed". Any ideas?
I see the same dialog and definitely can't locate the app on the App Store.
Try their support page > http://www.citrix.com/support
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