HT201272 have already purchased a ringtone from itunes, had to get another phone, need to download my ringtones
have already purchased a ringtone from itunes, had to get another phone
Did you fail to transfer it to your computer?
You get one download.
As always, it is your responsiblity to backup your purchases.
Similar Messages
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I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly
Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock -
I have recently purchased a film from iTunes but I am unable to watch it unless online? Is it possible to watch it offline as I downloaded it for a car journey ? Thanks
I have purchased several movies for iTunes and can watch all of them when I am offline. I bought them for the purposes of watching them on airplane flights.
Are those purchased movies? Are you sure that they fully downloaded? -
I purchased tv shows from iTunes and keep getting a download error tap to retry.
I purchased tv shows from iTunes and keep getting a download error tap to retry. Why don't the shows download? What can I do?
Hello there Julfos,
I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Perhaps even forgetting your home network and rejoining it.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Or resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
All the very best,
Sterling -
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
I would like to know how to retrieve them so i do not have to purchase them again.
call the APPLE store, even though it reconize you purchase them already, APPLE will charge you again. it happened to me. when u call them they can resend them to your phone FREE of charge. It makes no sense, i mean they know you already purchase them, then y dont they just allow us to redownload them free of charge.SMDH
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Hi, I have purchased a new film from iTunes but I cannot download it as i don't have enough room. I have other films that I need to transfer to icloud before I can download the new one but don't know how to do this.
You should be able to re download the book on your iPad.
Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
On your iPad tap Settings > iTunes & App Store
Swipe down and make sure Books is switched ON.
Purchased books should appear when tapping the iBooks icon now. -
I understand that home sharing requires all devices to have the same apple id to access music, apps, books, etc.
However, is there a way for my kids to share songs on separate apple ids so we don't have to buy 3 copies of the same song for our family?Turn on computer.
Open itunes.
Connect a device.
Select what you want to sync.
Sync
Repeat for the otehr device -
I was charged for a second purchase of a book that I purchased several months ago. I did not authorie this,, no apple ID, no pssword. No idea what happpened, it is a second copy in my library. I don't need two copies. Can I get my money back? and how?
Yup, this happened to me with an app I purchased...twice.. Considering all the "security" related implementations that the App/itunes store could keep our purchases straight. I wish there was some sort of innovation that would track purchases made. This way when we have to perform a simple procedure like re-downloading an app to a device that had to be erased & restored to deal with its inherent disfunctionality we wouldnt have to waste time dealing with a flaky retailer when they steal money from you..
Yes, there must be a technology maker who could invent this kind of innovation...btw, isnt it 2013 already? Not to much to ask, but perhaps this investment to create this wonderful innovation would be to much for such a small, poor firm like Apple..****, corporate is probably busy thinking up the next half baked product that barely works to consider the complex ins and outs of keeping its clients "satisfied".
-W -
I cannot download purchased movies to my IPad. It shows I have purchased movies but for some reason I cannot get them to my IPad. When I click on the movie a box comes up saying I have purchased the movie but I cannot get the movie to my IPad. Help and Thank You
Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads... -
I am having trouble getting my wi-fi to connect...this is the second phone I have gotten...any solutions before I have to make my fourth trip tp Apple?
Is this the same problem you have been experiencing?
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Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?
Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download
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I have purchased a movie from iTunes how do i get it loaded into icloud
I have previously purchased a film from iTunes and have now set iCloud up. how can I get the film onto iCloud it is currently on my windows laptop
Welcome to the Apple Community.
You can't copy your movie to your allocated iCloud storage. Why would you want to do that. -
How do I get the Ap Store to stop showing that I have an update available? I have already purchased the update from the company's site.
A Fix For: App Store Keeps Wanting To Update Apps
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Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.
https://discussions.apple.com/message/23071575#23071575
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