HT201272 I'm trying to buy some gold and money for one of the race games but they said contact i tune
Imtrying to buy some gold and money for one of the race games but they said I should contact I tune
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
Similar Messages
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i am here to share my feeling about apple and its co partner
i have been using apple iphone five s since five month i am happy with it but recently my iphone have some problem with its ear pices then i went to apple service center in abu dhabi
they took my phone for one day and tell me come for next day all will be okey
when i went to next day they say that your iclould account has been locked by apple so you need to wait for one week time
i have already a week and now when i went to meet them today they said just wait till apple reply to them and they are still waiting for that
what the disgusting situation can any one wait to have their phone for fifteen days in this world
such a well known company might not be given such a poor service
where can i contact for that please advice meIf there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action -
When I tried to buy some gold on door slammers drag racing it told me to contact itune support
When I tried to buy some gold on door slammers drag racing it told me to contact itune support
These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to buy some music and iTunes says there is not enough memory available?
I'm trying to buy some music and iTunes says there is not enough memory available?
I found the answer for real. I called apple and talked to some dude. All you have to do is clear your payment information, save it and then re-enter it. thats the bug, thats it.
go to the store drop down menu on the itunes toolbar... click view my account... click edit payment information... select 'none' for your credit card...click done... then try and buy your music... if you have a gift card or whatever. if you are just using your credit card or debit card, re-enter your payment information.
it worked for me i hope it works for you. -
I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. My iTunes is version 11.0..3.42, iPhone is 6.1.4, and iPad 6.1.3. Any suggestions?
All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?
Hello there, AniChirglyan.
The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes may still ask you for information from your card on file if that information has lapsed or needs updating. The card information on file has to be correct, no matter what purchasing option you will be exercising for this purchase.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I'm trying to buy something and it keeps asking me to answer my security questions but I don't know them and I want to rest them plz help
Contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.
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I need help with this, I called Apple care but the literature she emailed me didn't help my problem.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete the songs and resync or redownload
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Lost partial sound, speakers work but keyboard, music, text alert does not except on headphones, please help!
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
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I recently tried to activate my iPhone that I bought brand new from eBay. I set up the phone so I could do everything with wifi but the other day, I called Verizon to get the phone activated but they said the IPhone is alreadyunder an account. I only set up my iTunes and iCloud on my phone. I contacted the seller and told them what Verizon said but she said the phone was already deactivated. What do I need to do? Or is there no hope? Help please
If the eBay seller said the iPhone was already deactivated, then that is an admission that it was not a new iPhone. It was used and activated by another user.
Take your purchase receipt and the iPhone to a Verizon store, talk with their staff, and see if there is a way to get the iPhone removed from the other account.
This may take time as they will likely want to be sure the iPhone has not been reported as stolen. -
HT1689 Getting a message to contact itune support when trying to buy some game money to play
Plz help Getting a message to contact itune support when trying to buy some game money to play
How did you contact them and what reply did you get ? If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to buy some EA games but they are not availalbe in my country, South Africa.
I'm trying to buy some EA games but they are not availalbe in my country, South Africa. Most of the apps I want to buy are not availalbe there. Splitting iTunes by country really is lame, I can buy anything anywhere on Ebay with the same credit card, thats the nature or eCommerce, do it all the time. How do I do this without having a foreign credit card?
"I'm trying to buy some EA games but they are not availalbe in my country"
Then you cannot buy them.
"Most of the apps I want to buy are not availalbe there."
Then you cannot buy them either.
You can ONLY buy frome the itunes store of your country of residence ( proven by the issuing country of your credit card AND the valid billing address) AND ONLY while you are physiclally located inside the borders of that country.
You cannot use other countrys itunes stores.
Sorry -
I'm an American living in Okinawa Japan, Just bought an apple os-x now I'm trying to buy some movies, but not authorized because my computer is American is there a way to get around this? I have a Visa and can use this any where in Japan and in the States. However, when I try to use it with Apple it will not allow. Can I use PayPal?
It's a billing issue > The Complete Guide to Using the iTunes Store | iLounge Article
Same policy for iTunes as well as the Mac App Store. -
I am trying to buy some coins on Haypi game. it tells me that the purchase could not be completed contact itunes store support to complete this transaction. how can I do this?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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I am trying to buy some poker chips. But payment is not going thrue . It tells me to contact iTunes support . What can I do now
You can do exactly what it told you to do: contact itunes support
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