HT201272 Season pass notice does not always download.  It does not appear in the purchased items. I am responding to an email stating 'this week's TV show is ready for download'.

Season pass notice does not always download.  It does not appear in the purchased items. I am responding to an email stating 'this week's TV show is ready for download'.  Any suggestions?

Been having the same problems all week. And am got a generic, not-at-all-helpful response from my initial inquiry with support, then absolutely no response to my follow-up requests. There seem to be a fair number of people posting this problem, so not sure why we're being ignored.
Was able to eventually download the episodes manually via the 'purchased' link, but it's about 10 more steps than normal.
Also noticed that itunes isn't recognizing my purchases at all, not just season passes. If I go to a page of a show where I buy episodes individually, it doesn't show which episodes I have previously bought like it used to.

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