HT201274 This does NOT erase all personal information

This does NOT erase all personal information! I have performed this and assumed it did what it's supposed to do. IT DOES NOT. There is STILL personal info left on the device! I want to know how to completely erase the device (iPod Touch 8g).

I wondered about the same thing since I have an extra ipod I'd like to sell on eBay. I tested "Erase All Content and Settings" and can confirm Checkmate357's posting. At the very least, your AppleID remains on the device after "Erase All" and can be found by setting up the "new" ipod then going to settings / app store. I agree that this is a serious matter and it makes me wonder what else might slip through the cracks during "Erase All."
Even after signing out then repeating "Erase All," I found the device would recover my Apple ID and attempt to use it to sign into the APP store.
In a third test, I repeated above then disconnected the dock cable before pressing "start using ipod" and found my Apple ID was no longer there. I think the device may be pulling the user ID from iTunes through the dock connector. But I could be wrong.
It's my understanding that solid state media is easier to reformat and erase because you don't have to rewrite over existing files. If this is true, then this problem should be easy for Apple to remedy this, if it is indeed a problem.

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Erasing all personal information from old phone (got a replacement)

My camera button fell off my Droid X so they sent a replacement. First of all the guy at Verizon was wrong because "everything including by personal backgrounds and ringtones" did not switch over, just my contacts.
But my main concern is following the instruction to "erase all personal information from the old phone". I looked at the security options and settings and I don't see where this is possible.
I'd rather speed this up since they say they will bill me for the full retail price of the phone if it's not sent back in 10 days.
Thanks,
Ben

Use this process...
http://community.vzw.com/t5/DROID-X-by-Motorola/Minimize-Droid-X-Issues-After-Froyo-Update/m-p/330185#M14749

I want to erase all personal information on my mac. When i format the HD, should i only erase the macintosh HD or also erase the other options it gives me?

I'm selling my Macbook Pro and would like all personal information to be gone FOREVER! No possible way for the buyer to be able to recover my information. Do i only need to format the Macintosh HD or do i need to erase every option it gives then just reinstall mountain lion?

Welcome to Apple Support Communities
If you don't want that your data can be recoverable by its owner, you can use one of the Disk Utility's secure erase options.
To access to that option, hold Command and R keys while your computer is starting, open Disk Utility and, after selecting Macintosh HD and going to the Erase tab, press "Security Options" and select one. This will take a few hours, but you can be sure the files won't be recoverable by the owner.
Finally, reinstall OS X. Note that the owner won't be able to reinstall OS X because it's registered to your account, so he/she may have issues. In this case, if you upgraded OS X in the computer, you can download OS X from the App Store and create a bootable DVD or USB drive with OS X Mountain Lion with Lion Diskmaker

Erase all personal information from intel based IMac MA589LL using Lion 10.7.4

i wanyt to erase all personal from my IMac MA589LL intel based using Lion so i can give away

http://discussions.apple.com/thread.jspa?messageID=11927841#11927841
Do note that your Lion installation is tied to your AppleID and isn't transferrable.

EMC Does Not Show All Databases Copies Information on DAG - Exchange 2010 SP2

Hi guys,
Really need your help here, suddenly my customer complain that they cant see any information on database copies on their Active Copy DAG Exchange server, for another DAG members, the database copies information is visible. After do some readings, I found
this related to Exchange 2010 SP1 known issue.
http://workinghardinit.wordpress.com/2010/09/13/emc-does-not-show-all-database-copies-after-upgrade-to-exchange-2010-sp1-still-investigating/
But, for my environment, there is Exchange 2010 SP2. I have no idea on this issue since there is no error log thrown out from the event viewer. I already try to restart the server itself and the Microsoft Information services but no luck.

Hi,
Based on the description, your customers could see passive database copy information, but they couldn’t view the detail information such as state: Healthy in EMC.
When did this issue begin?
Please restart the AD topology service to check result.
Since we have the information correctly on Exchange shell, please try to clear EMC cache and then open console to check if you can see database copy in EMC.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider.

My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome

My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome

Press the escape (esc) key to exit full-screen mode.

I downloaded alot of music on my iphone. Then i had to opdate it and i lost it all. Is there anyway I can get my musik back and save it at my computer so this does not happen again. Its terrible. :(

Please Help Me !!
I downloaded alot of music on my iphone. Then i had to opdate it and i lost it all. Is there anyway I can get my musik back and save it at my computer so this does not happen again. Its terrible.

See Recover your iTunes library from your iPod or iOS device.
tt2

Firefox thinks I am in Indonesia, how do I reset this to in US (all sites I access from firefox default to Indonesian, e.g. google and yahoo). I have cleared the cache. This does not happen on explorer on same laptop.

I am based in the US. Since a business trip to Jakarta, everything I bring up in Firefox defaults to Indonesia, e.g. yahoo comes up in Indonesian id.yahoo.com, google displays as google.co.id.
I have:
- cleared the firefox cache.
- searched settings for a country or language setting
- searched firefox help archive
This does not happen on explorer on the same pc.

I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.
I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck.

My nano does not sync all the checked songs in my library. Can this be corrected?

My nano does not sync all the checked songs in my library. Can this be corredcted?

Was the iPod previous synced to another iTunes library/computer or set up via wifi? If so you can only use the manual method and that only works with music and videos.
iTunes: Syncing media content to iOS devices and iPod
If you want to use this computer as the one syncing computer you need to
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

TS5148 Apple TV powers up but does not display all of a sudden. Tried all of the advice on this page to no avail. Any ideas?

Apple TV powers up but does not display all of a sudden. Tried all of the advice on this page to no avail. Any ideas?

Try resetting the SMC and PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
However, I suspect you zapped the Mini, maybe the lower voltage part since you siad the fan works.
The power surge could have went into HDMI and damaged the TV.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

When I compose an email in either gmail or yahoo, the cursor lags behind for about 2 seconds. This does not happen when I compose an email with Safari or Chrome. I am using a Mac with Firefox version 3.6.3. Any idea why this happens?

When I compose an email in either gmail or yahoo, the cursor lags behind for about 2 seconds. This does not happen when I compose an email with Safari or Chrome. I am using a Mac with Firefox version 3.6.3. Any idea why this happens?
== This happened ==
Every time Firefox opened

try
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

I have Sun Life Financial bookmarked and when I click onto it, as it is trying to get on the site, the https tool bar goes wonky. Then the pinwheel comes on and I have to force quit. This does not happen on our other apple computer only on my new one

I have not used this app before so please excuse me if I am duplicating my question. I am trying to get onto one of my books marks but when I click on it, it starts going all wonky in the https bar. Then the pinwheel comes on. When I force quit and then go back into Safari it comes up on that company website but a different section that is asking me to check the date on my computer and some other things that could be a problem. This does not happen on our other mac only my new lap top. This problems only started this weekend. Any ideas?

Thanks for the response.
I attempted to remove cookies, but I can not identify any of the cookies on the list with the PrimeVest web site. No PrimeVest, no PVs, nothing that looks like it came from them.
I have also reported the problem to PrimeVest and their tech did answer. He suggested erasing the browsing history (temporary internet files), which I did with no effect. He also had me check for the correct starting page address, which was OK. He stated that they are aware of a problem and it is on their list. No indication of how far down that list though. His only cure was to use IE for now, which I was already doing. Perhaps he can tell me which cookies to remove.

Dante font used in manuscript - when I try to save as a pdf document in Microsoft Word whole pages change their look, with wide gaps forming between certain paragraphs or sections. This does not happen with other fonts.

Dante font used in manuscript … when I try to save as a pdf document in Microsoft Word whole pages change their look, with wide gaps forming between certain paragraphs or sections. This does not happen with other fonts.

OK, we've got it!
What is happening is that when you use Microsoft's save as PDF in Word, the font isn't embedded even though the font is tagged to allow embedding. Furthermore, Microsoft doesn't properly put the font name into the PDF file such that Acrobat or Reader can readily find the font installed on your system such that the text can be properly displayed and/or printed. Acrobat and Reader attempt to display and/or print the text using a “substitution font” and of course, as they say, YMMV (“your mileage may vary”)!
I personally submitted the report of this problem (both the embedding and the font name problem) to Microsoft. They acknowledge the bug, tried a fix and provided me a build with it, but it wasn't right. Maybe they will ultimately fix it, maybe they won't. We don't know yet. We do know that if it is fixed, it will be fixed only for Office 2013 (problem occurs with all Office applications since they use the same PDF generation code) and thus such a fix won't help you.
Adobe Acrobat Standard and Acrobat Pro both provide an Adobe PDFMaker plug-in to Office applications (including full support for Office 2010) that adds an Acrobat Toolbar as well as a Save as Adobe PDF menu item. The resultant PDF file fully supports embedding of OpenType CFF, TrueType, and Type 1 fonts and in many other ways produces much superior PDF with a full range of PDF generation options not available with the Microsoft PDF. (Note that beginning with Office 2013, Microsoft does not support Type 1 fonts in Office documents at all, even for existing documents!) The Acrobat Office functions are widely used and respected in the end user community and whatever “issues” there are (all software has “issues” of some type - it is a matter of how many and how severe), you should be in much better shape for PDF production that with what you currently are using.
Good luck and let us know if this resolves your problems. (Note that you can download and install a free fully-functional 30 trial of Acrobat Pro to assure that it meets your needs! You can then buy a license and activate what you already have installed.)
- Dov

Dmstool sometimes does not show all metrics

Platform: HP-UX B.11.11 U 9000/800
9iAS: 9.0.3.1
Sometimes dmstool does not show all metrics. there are different output generated by dmstool in different time. Who can explain why this occurs?
$ dmstool -t JVM
FLEXMON ERROR: Unknown type: JVM
prod1*J2SA02-/u02/app/oracle/product
$ dmstool -l -t
Host
Process
dms_cProcessInfo
modplsql
modplsql_Cache
modplsql_DatabaseConnectionPool
modplsql_HTTPResponseCodes
modplsql_LastNSQLError
modplsql_SQLErrorGroup
ohs_child
ohs_module
ohs_responses
ohs_server
ohs_virtualHost
opmn_oc4j_proc
opmn_ohs_proc
opmn_process
# but after 5 min:
$ dmstool -l -t
Host
JDBC_Connection
JDBC_Driver
JDBC_Statement
JVM
Process
dms_cProcessInfo
modplsql
modplsql_Cache
modplsql_DatabaseConnectionPool
modplsql_HTTPResponseCodes
modplsql_LastNSQLError
modplsql_SQLErrorGroup
oc4j_context
oc4j_ear
oc4j_jsp(threadsafe=true)
oc4j_jspExec
oc4j_opmn
oc4j_servlet
oc4j_task
oc4j_web_module
ohs_child
ohs_module
ohs_responses
ohs_server
ohs_virtualHost
opmn_oc4j_proc
opmn_ohs_proc
opmn_process

DMStool displays the DMS metrics of the system dynamically. DMS will not have the DMS metrics for the component, if the component is NOT up and running. In your first case, there was no OC4J JVM up and running. Therefore, there was no metric related to OC4J including JVM. To verify this, you could issue the following command:
dmstool -t opmn_process
dmstool would list DMS metrics of the processes started by OPMN. You would see there is no JVM process started.
In your second case, OC4J finally started. So you saw the metrics for OC4J JVMs.
DMS obtains process information from OPMN. It takes some time for OC4Js to start up and register themselves with OPMN. This is why you noticed the delay.
Hope this help.
Zhunquin Wang

HT201274 This does NOT erase all personal information

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