HT201303 APPLE CHARGE MY CARD TO MANY TIMES FOR PURCHASES I DIDNT RECEIVE WHAT I DO TO GET THIS CORRECTED

apple applied to many charges on my cc for songs wasnt purchased are downloaded and to day made another charge i have not been on the store to purchase anything since monday

You haven't made any in-app purchases and/or changed your credit card details on your account (which might result in a temporary holding charge) ? If not then have you contacted your credit card issuer ? You can also contact iTunes support here and ask for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Similar Messages

  • TS1424 I was charged for a download I didn't receive. Where do I get this corrected.

    I was charged for an iTunes download I didn't receive.  How can I get this corrected?

    You can download the item again for free.

  • HT5622 Why does my credit car decline when I'm trying to review my credit card details? I'm trying to creat and finish  my apple login but it keeps saying declined. Does Apple charge credit cards just for registering a credit card??

    Why does my credit car decline when I'm trying to review my credit card details? I'm trying to creat and finish  my apple login but it keeps saying declined. Does Apple charge credit cards just for registering a credit card??

    Just to add to AnaMusic's list:
    Does Apple charge credit cards just for registering a credit card??
    Yes, Apple will validate the credit card, when you are setting up the account information for an Apple ID. The credit card must be valid in the country of the store, that you are trying to buy from. And the card you are using must neither be blocked by the issuer of the card nor by the Apple for store services.
    The error message  you are citing is misleading: The error message could either mean
    that you are using the wrong type of card (Are you using a debit card or a credit card?)
    that the AppeID or the credit card you are using has been blocked for security reasons,
    or that you are encountering a store error, because you are trying to use the iTunes Store or AppStore from a country, where it is not yet supported.

  • My 2y child  pressed the iphone screen many times accidently and password screen is gone. How to get  back the pwd screen ?  I have the valid pwd .

    my 2y child  pressed the iphone screen many times accidently and password screen is gone. How to get  back the pwd screen ?  I have the valid pwd.

    Reconnect it to the computer to which you last synced it.
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  • I can't upgrade my iphone4 from iOS5.01 to iOS5.1, tried many times, always showed "unknown error 1602", what should I do?

    I can't upgrade my iphone4 from iOS5.01 to iOS5.1, tried many times, always showed "unknown error 1602", what should I do?

    Error 1600, 1601, 1602: Try the following steps to resolve this error: 
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service. 
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
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  • HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

    As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

    Hi,
    i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

  • HT201209 I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right

    I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!

    If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
    Invalid, inactive or illegible codes:
    http://support.apple.com/kb/TS1292
    Contact iTunes support here:
    http://www.apple.com/support/itunes/contact/
    Cheers,
    GB

  • Apple Charge me 255.95 USD ( tax) for repair my iPad 2 Wi-Fi.

    Apple Charge me 255.95 USD ( tax) for repair my iPad 2 Wi-Fi.
    The only problem about my iPad is no sound, why they charge so much?
    And why apple don't even tell me what they are going to do with my iPad 2.
    They just want me to pay 255.95 USD.
    So, do I have anyways to find out what apple are doing?

    They don't repair your device as much as you pay that fee to exchange your out of warranty device for a refurbished replacement.

  • HT1689 I purchased and recieved a billing for itunes that wouldn't download how do I get this credited to may credit card

    I have recieved a bill for itunes that wouldn't download how do i get this resolved?

    If you had your bank refuse the charge as fraudulent, the iTunes Store probably blocked your credit card as stolen. Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store and request assistance.
    Regards.

  • My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

    My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now  I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

    Contact iTunes support and explain your situation to them.  They may let you redownload it at no cost.
    http://www.apple.com/support/itunes/contact.html
    If they don't, I'm afraid you'll have to purchase it again.  Sorry.
    B-rock

  • Every time I try to connect to the iTunes Store I get this error message   "iTunes could connect to the iTunes Store. The host is down. Make sure your network connection is active and try again."  2011 2.3 GHz i5 Mac Mini 8GB ram OS 10.7.2 iTunes ver 10.5

    Every time I try to connect to the iTunes Store I get this error message
    "iTunes could connect to the iTunes Store. The host is down.
    Make sure your network connection is active and try again."
    2011 2.3 GHz i5 Mac Mini
    8GB ram
    OS 10.7.2
    iTunes ver 10.5.1
    My internet connection is fine.
    Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
    Help Please!

    Hey thatssoivi,
    If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • HT1918 Can i use debit card in itunes store for purchase in india

    Can i use debit card in itunes store for purchase in india

    Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
    http://support.apple.com/kb/HT5552
    You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
    http://www.apple.com/emea/support/itunes/contact.html
    Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
    Regards.

  • I try to log into my Apple ID and it says that it has sent a E-Mail to my Apple ID to vertify that it is me, I understand that but what I don't get is that I can't get onto my account to click open the E-Mail to vertify myself. Any Help?

    I try to log into my Apple ID and it says that it has sent an E-Mail to my Apple ID to vertify that it is me, I understand that but what I don't get is that I can't get onto my account to click open the E-Mail to vertify myself. Any Help?
    This is on the Apple ID manage and create page, this has happened to three of my accounts and I seem to get to the same exact spot and it just contradicts itself and won't let me log on at all. I have hooked up two E-mail accounts to the Apple Account and Vertified the accounts through the E-Mails sent to the external E-Mails but it still doesn't let me get into my Apple E-Mail at all.

    I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
    So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
    This is just stupid now.

  • I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. What do I do?

    I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!

    We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • Lead time for Purchase items

    I had read that Lead time for Purchased items is calculated per 7 working days / week, by default. However, when I checked this, I found that the MRP planned orders were always considering our mfg calendar that has 5 working days / week.
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    Industries & Product which have stabilsed have the same measuring yard and standards. This is also applicable for calendar working days, otherwise we need to device the 'interface' because the results would be weird, specifically when we speak of 'supply chain'.
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