HT201317 MY ICLOUD STOPPED WORKING ON MY LAPTOP. MESSAGE SAYS IT HAS STOPPED WORKING AND MICROSOFT WILL TRY TO FIX THE PROBLEM. WHAT SHOULD I DO?

icloud has worked perfectly. now a message comes up saying" it has stopped working and microsoft will attempt to fix the problem". I have signed out and signed back in. restarted the computer. no luck. Any ideas?

First thing I would try would be to remove the battery from your MacBook, connect the computer to it's power adapter and start up, then see if the keyboard and trackpad work normally. Some older batteries have been known to expand and interfere with keyboard and trackpad. If this works, replace the battery.
Best of luck.

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