HT201320 Email service disappears

A week ago I began getting warnings my iPad cannot access my email service provider or "'email address' not available" I have made no changes to cause this. I have checked settings, deleted account and set up a new account and nothing works. I have checked with service provider and no changes. My other devises can access my email just fine.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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I have Mac OS10.4.11 with MS Office 2004 installed. Yesterday, when clicking on the Entourage icon, in the dock, to receive my Email, the icon disappeared and I lost my Email service from the HD and from Spotlight, as well. Word, Excel and PP are still OK

I have Mac OS10.4.11 with MS Office 2004 for Mac, installed. Yesterday, when clicking on the Entourage icon, in the dock, to receive my Email, the icon disappeared and I lost my Email service from the HD and from Spotlight, as well. Word, Excel and PP are still OK. Could this be a virus?

Just thinking, if things are really missing...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

HT201320 Does my email service provider have to provide the ability for me to create an IMAP email account in order for me to create Sub-folders within Apple Mail?

Hi, Apple Mail provides a function to create sub-folders within my mailbox so that I can group emails of similar subjects or from the same sender. My service provider only provides POP email protocol and the New Folder button does not appear in my Apple Mail account for that service provider. Icloud provides the opportunity for the iPad user to select between POP and IMAP. I can select IMAP and the New Folder button appears allowing me to create sub-folders within the icloud email account. Does this mean I cannot create sub-folders in my email account unless my service provider provides customers with the option of creating an IMAP email account?
This appears to be a problem for quite a few Apple Mail users, but service providers appear reticent to provide a response other than 'use Microsoft Exchange / Hotmail, Google GMail, or some other third party email service provider'. This is why I have chosen icloud as my email service provider. It is Apple and therefore Apple supports it. I have been a Telstra customer for over 15 years and they informed me today, strongly, that they support their own products and services, not Apple products, even though Telstra sell them. When I asked the Telstra Customer Support Manager whether they support Telstra customers, I was informed 'no, because the Telstra customer is not a Telstra product or service'. I have since cancelled my Telstra email account and am in the process of cancelling all of my Telstra services.

Apple Sceptic wrote:
Does this mean I cannot create sub-folders in my email account unless my service provider provides customers with the option of creating an IMAP email account?
Yes. That is what it means. You need an IMAP account in order to create sub folders on the iPad.

All my email has disappeared from iCloud. I did not delete it, and now it's working again, but only from 28 August 2013. What happened to my old emails? How do I get them back? thanks

All my email has disappeared from iCloud. I did not delete it, and now it's working again, but only from 28 August 2013. What happened to my old emails? How do I get them back? thanks

Have you checked whether the emails are visible at http://icloud.com ? If they are, it's a problem between your Mac and the website; sign out in System Preferences>iCloud and sign back in again.
If they aren't, then it's a server problem and you need to contact Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee; if so you should argue that this is a problem they've caused (it's not the first time, by the way) and you shouldn't be charged.

My emails keep disappearing from my MacBook Air, my iPhone

My emails keep disappearing from all devices--MacBook Air, iPhone, iPad as well as our archair Sony VAIO w/Windows XP. We use Comcast, a "POP" account. All settings have been changed to never delete, empty trash after 90 days, etc., per Apple, AT&T and Comcast "techs". To where are they going? Can they be retrieved? Why does this keep happening? How can we prevent this from happening?

Is there a category for the dissappearing emails? Do they have anything in common? Have you tried refreshing the inbox?
Another possiblity is that since Macs and iPhones categorize mail a little differently, try going the the "all mail" section. You can find it under your account mail. That is, instead of going to your inbox, you go under there, where is says "accounts" and shows all your accounts, including the icons for each mail service. There should be a group saying "all mail" if you use google. Let me know if you find the disappearing mails.

All emails suddenly disappeared from my iphone 5c inbox

Emails from my comcast.net account suddenly disappeared from my iPhone 5c inbox and I cannot receive new ones. They still show up on my iPad and my laptop (both Windows Live Mail and Xfinity. I'm using OS 8.1,3, Ideas?

Yahoo's servers are notoriously bad. Yahoo will have to fix the problem. It's not an Apple problem, or an AT&T problem (except for the fact that AT&T chose to contract their email service out to one of the worst providers on the planet).
Try downloading and using the Yahoo mail app from the app store.

Email service disruptions today?

I have tried to post via email several times today with bizarre results. First a reply to a thread in this forum - it didn't appear, and I didn't get a non-delivery report. I then forwarded the same post as a new thread starter in the Testing sub-forum. Same again. Then I did the same again - and this time it appeared, not once but three times (so far). That is, three copies of the last transmission - the failed messages were all slightly different.
Some of my replies have gone through, others have just disappeared without trace.
I'm hoping that the email gnomes have been wielding their screwdrivers today to improve the email service - perhaps an admin could confirm?
Noel

U-oh, I seem to have been bitten by a mutation of the multiple-post bug in the Testing sub-forum. It's a bit more serious this time, though - it was an OP, not a reply, so it can't be treated by simply locking the thread. It's threads that are multiplying.
I'll happily provide what evidence I can to help the techies find out what's happening - I just hope that by curing the S.D.A variant they haven't unleashed a more virulent form.
Treat my avatar as a quarantine flag!
Noel

I forgot my Apple ID password and security question. Also the email I'd is not accessible as the organisation has stopped their email service. How can I now update my applications which I downloaded using this Apple ID. Please help

I forgot the password of my Apple ID that I used for downloading apps when I newly bought my mac book back in 2011 October.
Now I forgot the password and also the security question.
Also the email service provider has stopped their email service and hence m not able to use email authentication as well.
Now I am lost, how will i update the applications that I downloaded using this Apple ID.
Please help

Saunakhvshg,
contact Apple directly.

I recently changed from a Mac Pro to an iMac. A large chunk of emails have disappeared. Time Machine is no help. Any ideas as to how I can get them back?

I recently changed from a Mac Pro to an iMac. Despite using Migration Assistant, a large chunk of my recent emails and nearly all of my wife's emails have disappeared in transit. Strangely, emails from my distant past are still there. Time Machine is no help; the messages may be on my backup disc but they're behind an invisible icon. Any ideas as to how I can get them back?

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the text on the line below to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Today I deleted an email services I no longer need. Now when I go to the notes app I no longer have any notes. Is there any way to get my notes back. I have the first iPad running iOS 5.1.1

Today I deleted an email services I no longer need. Now when I go to the notes app I no longer have any notes. Is there any way to get my notes back. I have the first iPad running iOS 5.1.1

Ah, well, then the notes are probably gone. Did you save any of the email from that account on your computer? The notes might be there if you did.

In August installed PE12 on Windows Vista with incorrect Sharing Preference for Email Client. Shows default Adobe Email Service How do I change it to Windows Mail?

Had PE6 previously to installing PE12 on Windows Vista. PE 12 installation went OK except for the Sharing Preference for the Email Client. Existing PE12 client is the default Adobe email service not the correct Windows Mail for Vista. How do I make this change..

Hi,
I think that for PSE 12, you may need to switch to Windows Live Mail
http://www.microsoft.com/en-gb/download/details.aspx?id=29224
You may find that you then also need the following fix.
Freeze or error “There is no email program” | Share via email | Elements Organizer | Windows 7
I think that the problem is that the new versions of PSE do not know where to look for the mail client.
Brian

How setup email services in Portal?

Hi experts,
How to setup e-mail services in portal? I'm only on JAVA stack having EP-CORE,EP, BI_JAVA, and AS JAVA installed. I have to do CCMS configuration but how would I setup email services?
Please be kind enough to provide me proper path.
Your input is really apreciated.
Thanks,

Hi Afi,
To set up e-mail connectivity in your Portal, go through this link
[E-mail connectivity|http://help.sap.com/saphelp_nw04s/helpdata/en/3b/10083f56e4d861e10000000a114084/content.htm]
Also go through this PDF,
[Integrate Microsoft Exchange Server in Portal|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/08def089-0a01-0010-9c82-ee2040b4eced]
Hope this helps,
Reward points if helpful
Regards,
Shailesh Nagar
Edited by: Shailesh Kumar Nagar on Jan 19, 2008 1:03 PM

Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device

Hi
I just got this message yesterday: Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device.
And since then, i havent being able to set up more than one email and i subscribed for 4.
I have rebooted\,, sent service books and hard set the phone so many times.
What should i do?
Thank you

Hi and Welcome to the Community!
From your post, I cannot quite tell if you did all of this, in exactly this way. Hence, with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HomeFusion- No support Service disappeared

I am hoping this may gain some attention, or anyone else can share if this has happened to them
On July 5th, after 2 SOLID months of very good speeds and HomeFusion service with 3+ bars on the router, the service disappeared.
YES: The 4G Signal is GONE, only Verizon 3G. I am in the "4G Extended Area" (HomeFusion does not roll back to 3G)
Also notable, I have a Verizon 4G LTE Ipad and it too used to work on 4G and now only 3G
Now, I have been calling Verizon daily since July 5th, and get no answer, is this service GONE? Is it Broken, When will they fix it , will they fix it.
It has gone from "We will have our network people looking at the tower to, well, it's 4G extended service area and it could just go away, sorry"
Am I crazy, or is this a very poor way to service customers and run a business? If I had a service that they installed and approved on their network, shouldn't they maintain the service, or give notice that the service is going away? They are still billing me in advance for next month, 7 days of which I have been ale to use 0 GB of bandwidth.
I call tech support, ask to esculate, they tell me it is esculated, there is no one else to talk to. There is no answer or hope of knowing if the service is coming back or if/when they will do anything and decide to do anything except take my money. Oh, I expect a hassle when I tell them I am not paying for something I don't have.
So question: What should I do next, any suggestions on escalation? Seems Verizon could care less about it's 4G LTE network and customers that they put up on a service, they just don't seem to care.
Thanks!
Dave W

dbw77 wrote:
Well that works if you want to give Verizon the benefit, but they are the giant corporation and they are the ones who have the monopoly on the services in my area, so based on the fact they must thing I have to use them or nothing, I guess providing basic customer care is not an option.
You are saying it is on me to make a coverage map of my area and determine for myself that the service us gone?
No.
It would be accecptable for Verizon to get back to me in a timely manner and tell me something like:
1. The service has been lost due to changes in the towers
2. We made a change to our towers and we are working on it
3. There is no more service so we will refund your money and we are sorry we installed it in the first plae.
Not, we don't know, we will not get back to you and we will not tell you anything about why if failed or when it will be fixed, yet still take my money.
I think they have some basic level of responsibility,if the agree to install the service at my location to mainatin it or tell me why it is not working.
If it was not going to work for me, they should have told me that when they installed it,not yes you have 4G coverage and we will install this. They didn't say, oh,it might disappear for no reason and we will not tell you why, so be prepared for that, and take your iPad and go search for where th new 4G signal is.
Shame on them.
You apparently have knowledge that you're in a 4G "extended" area and not a normal 4G area. The website makes it very clear what "extended" means. It doesn't matter what some installer told you. Yes the installer SHOULD be more knowledgeable, however if you knew already you were in an "extended" area well then you already knew your reception would be iffy, yet you chose to still get service. And it's not the installers job to convince you to NOT get service. Since you are in an "extended" area it shouldn't be too long before you get regular 4G.

TS4002 Having upgraded to 10.8 some emails are disappearing before I can read them.

Having upgraded to 10.8 some emails are disappearing before I can read them.
They are present for about a second, display as notified, but are not going to junk or Trash.
The problem doesn't affect all emails and seems to be restricted to some senders.

What ype of account is this (IMAP / POP)?
Perhaps it's setup on another system (computer, mobile, etc.) and downloading there, while removing from the server. You may also have email rules moving it automatically or marking as SPAM.
Changing your password may seem drastic but will ensure your current setup is the only one with access to downloading/archival of the email, and you can then eliminate other possibilities as mentioned above.

HT201320 Email service disappears

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