HT201359 I just purchased a season pass for Season 2 of Game of Thrones, and want a refund
The episodes are not available. Nowhere did it say on your site that they were unavailable. How do I cancel this transaction and get a refund?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I purchased Season 2 of Game of Thrones and after watching episode 1 I realized I've already seen it. I haven't downloaded any other episodes yet. If there any way to get a refund?
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. Unlikely, but it doesn't hurt to ask.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Hi I have just purchased an i pad for my wife and have registered it in my name to add some apps prior to giving the i pad to her. However, for using face time and games where you can link via wifi it will look as though there are two of the same, if I am trying to link her ipad to mine. How do you get around this?
Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I just purchased survivor season 11 to watch on my iphone4. I synced the first 4 episodes and I get an error message that episode 2 can not be played in my iphone4? How do I get it to play on my iPhone 4?
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat -
i just purchased 2 ipod touch for my kidz (9 & 10 yr. old) . and registered them both with my email. I didn't know every text message I receive, they too would get on their IPod Touch. HOw do I change this? And do I need to contact a Representative to add their own emails....?
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?
Check the usual suspects, letter O and number zero for example, also letter "ell" and capital i.
We are however not Apple. Contact their telephone support for wherever you are.
Peter -
I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This will install the version of OS X that originally came with your model if you have a model that supports Internet Recovery - 2010 models and later: Computers that can be upgraded to use OS X Internet Recovery. -
Just purchased Quicktime Pro 7, for iMac G5 with system OS X 10.4.11, AND cannot get at Quick Pro 7 despite the keys.
If the Pro registration worked the word Pro has been removed from many menu options.
The application remains just QuickTime Player 7 but the Pro features have been enabled. -
I Just purchased the numbers app for iphone and was hoping I would be able to work on spreadsheets on the go on and then sync them to my mac so I can continue to work on them at home - not able to make it work. Anyone know how to do this??
Hi Louise,
The links in this thread may be of use to you:
Mac Numbers sync to iPad numbers and vice versa.
Regards,
Barry -
I just purchased NFS Shift 2 for my iPad 2 and there is no audio! Any help?
I just purchased NFS Shift 2 for my iPad 2 and there is no audio! Any help?
I have previously used a recovery app to get back my lost contacts and photos. I just checked the app on my mac and found out it provides recovery option for calendar so it may help in your case.
Step by step tutorial available here. Select recover from iOS at start up and only check calendar option in your case. -
Just purchased iphoto stream upgrade for my mac but do not see it. How do I get it downloaded?
Just purchased iphoto stream upgrade for my mac but do not see it. How do I get the download or this purchase?
Apple - iCloud - Learn how to set up iCloud on all your devices
Apple - Upgrade your Mac to OS X Mountain Lion. -
I have just purchased an ipad3 mainly for storing and viewing my photos but I cannot get my photos to sync using itunes. Does anyone have the best solution please?
See http://support.apple.com/kb/HT4236
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
This may interest you.
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
Since you are new to iPad.....
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?
No, you will need to contact the previous owner, he/she is the only person that can remove it from their account : http://support.apple.com/kb/TS4515
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I just purchased the iphone 4 for verizon and I need to sync with itunes but my macbook runs X OS 10.4.11. How could I download itunes 10?
You will need to upgrade your MacBook OS to at least 10.5.8 or preferably Snow Leopard 10.6.X
Stedman -
Hi
I have just purchased docs to go for my ipad 1, it is asking me to authorixze my laptop before it will sync to my ipad, where can I find that authorization link?In iTunes on your computer (it wants you to authorise your iTunes account) : Store > Authorise This Computer
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