I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

Check the usual suspects, letter O and number zero for example, also letter "ell" and capital i.
We are however not Apple. Contact their telephone support for wherever you are.
Peter

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I have just purchased a MacBook Pro and iWork's. when I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

I have just purchased a MacBook Pro and iWork's. When I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

To be able to use documents at iCloud.com, you need at least one iOS device that uses the same account with at least one of the iWork apps installed.

Hi, I have just purchased a ipad mini for my wife and have registered it in my name so that i can add some apps that i think she would appreciate. However if i want to contact her using face time it is registered in my name, how do you get around that?

Hi I have just purchased an i pad for my wife and have registered it in my name to add some apps prior to giving the i pad to her. However, for using face time and games where you can link via wifi it will look as though there are two of the same, if I am trying to link her ipad to mine. How do you get around this?

Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

HT1386 I have just purchased an ipad3 mainly for storing and viewing my photos but I cannot get my photos to sinc from itunes. Does anyone have the solution.

I have just purchased an ipad3 mainly for storing and viewing my photos but I cannot get my photos to sync using itunes. Does anyone have the best solution please?

See http://support.apple.com/kb/HT4236
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
This may interest you.
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
Since you are new to iPad.....
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

Hi All I have just purchased docs to go for my ipad 1 and it asking me to authorize my laptop before I can syn to my ipad in order to get the app on it? any one know how or where to find this authorisation link?

Hi
I have just purchased docs to go for my ipad 1, it is asking me to authorixze my laptop before it will sync to my ipad, where can I find that authorization link?

In iTunes on your computer (it wants you to authorise your iTunes account) : Store > Authorise This Computer

TS1702 i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

pl let me know as i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

Did you add or change your credit card details when downloading it ? If so then it's probably a store holding charge which should disappear within the a few days (though as it's now the weekend it may take a day or two longer) : store holding charges.

I just purchased a serial number for iWork

I just purchased online a Serial Number for iWork. When I enter it iWork refuses it as incorrect.

Thank you, fruhulda, for your advice. I shall visit the Apple Retail Store to-morrow and see what the can do.
François

I have just purchased this on the apps store but it is taking very long to download. Is this normal

I have just purchased lion on the apps store but it is taking very long to download. Is this normal

Probably. It's a very large download and Apple's servers are undoubtedly being hammered by everyone else also wanting to get Lion on the first day.
Regards.

İ have just got ios 5.1 for ipad but i have really important problems about charge,how could i get ios 5.0.1 without loosing my items,documents,i can't sync because my computer has problems also,thanks

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Settings>general>reset>reset network settings
Settings>general>reset>reset all setting

I can't get my password manager working. It remembers passwords for websites but when I enter in a new password (because this had to be changed) or when I have a new username + PW that I wish to save, the password manager does not appear.

I can't get my password manager working. It remembers passwords for websites but when I enter in a new password (because this had to be changed) or when I have a new username + PW that I wish to save, the password manager does not appear.

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I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

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Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

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Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
Contact Adobe Support by chat for serial number issues:
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Hello tinars,
The article linked below details some useful instructions that can help get iTunes downloaded and installed.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

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I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

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