HT201363 my facetime isnt working i have wifi my friend said she tried to pik up and it just said facetime failed or facetime ended HELP ME APPLE BTW APPLE STINKS!!
i need help my facetime isnt working we bolth have wifi it just says ''facetime ended' or facetime failed help!!
On the 18th of April, I along with the rest of my family members all started having the "FaceTime connection issue" around the same time and day. It only seemed to effect our iPhones. As we could FT ipad to ipad or iPod to ipad and vice versa with no problem... Our phones where on the iOS 6.1.3...
I opened a support chat with an apple tech and they couldn't tell me why this happening. However, they told me that I would need to upgrade iOS.... I was really trying to hold off upgrading, but wanted the FaceTime feature to work. So, after trying everything possible to make FaceTime work without upgrading and having no success, I upgraded the device. I tried FaceTime and it works fine.... I think Apple was doing some kind of maintenance on the 17th, after that many people (globally) started having issues with FaceTime.... Go figure... "I think it was a Conspiracy, to force everyone to be on the new iOS" Anyway, Upgrade it, you will feel like you have a new device! I'm glad I did!
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Hi cturner234,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to troubleshoot FaceTime on your iPhone:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Cheers,
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