HT201412 After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to

After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to be fixed...Can this bug expected to be fixed in the next update...

Hi 1283ar.
Unfortunately, iOS 7 is too hard to push for the iPhone 4 and therefore has a lot of effects turned off to try to get it to run as smoothly as possible.
However, it becomes better and better with each update coming but it's hard to do anything about the hardware on an already released phones.
If you still have trouble or think they are too hard. My tip is, if so, to restore your iPhone 4 and make a clean setup with no iCloud backup. But all your photos in a photostream so you can access it later.

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HT4623 i can no longer access Safari. It's not the phone because Apple just sent a new one and it still does not work. I use the same computer to sync my ipodtouch5 and it has Safari. My iphone4 does not. What is the problem?

I can no longer access Safari. It's not the phone because Apple just sent a new one and it (Safari) still does not work. I use the same computer to sync my ipodtouch5 and Safari is operable. However, Safari on my iphone is not. What is the problem?

That is the way it works. It designed to do that.
In addition to everything else you have to this other person's computer you would have to move your complete iTunes library over also. Only then will it recognize youriTouch.
Allan

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I'm in the same position, the store said they didn't know of any new release, so i bought my macbook pro to find out about mountain lion. I really hope that i'm not going to pay for the upgrade. New to apple, also last month bought my Ipad 3, really thought that Airplay would have been on my book pro, nope, waste of time.........need that update to use it. Back i the box then, get the windows 7 ultimate pro back out until then.

HT201210 I just finished the new update (which took 7 hours to complete by the way) and now ALL my pictures, apps, and notes, etc. are gone since June 2013. HELP

I just finished this new update- it took a total of 7 hours to finally finish. Now all my pictures, apps, notes, messages, EVERYTHING, from June 2013 to present is GONE. How/Can I get this all back?!?!?!

Hello akburk08,
Thanks for using Apple Support Communities.
I'm sorry to hear about the issues with updating your iPhone. Please refer to the following article and follow the instructions for restoring from a backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Take care,
Alex H.

Just received my new update of Lightroom CC however will not run

Just received my new update of Lightroom CC however will not run, opens then crashes and closes down right away, I have uninstalled, reinstalled cleaned out preferences, removed everything that could cause conflicts any advice?

Tell us more about your system and exactly what you have done. For sure there appears to be some issues but also many, if not most, are not having issues. So to start please help us to help you be providing the deatils...
thanks

Hello, I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone....

I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT1386 I have iphone 4, and couldn't update to ios7.1.1 even though its downloaded, gives error message as not connected to internet, even though am connected

I have iphone 4, and couldn't update to ios7.1.1 even though its downloaded, gives error message
Unable to verify update
ios 7.1.1 failed verification because you are no longer connected to the internet
Close Try again
Event though I am connected to the net
Tried repeatedly but frustrating. Am able to do the same in another iphone 4 which my brother has....Do not know what setting to change. Even cant update via itunes

Hi GajaPsy,
If you are getting errors or alert messages when you try to update your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
Apple Support: Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Regards,
- Brenden

HT4061 my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

If you are using the computer that you normally backup and sync with, it shouldn't be asking for a passcode. If you are not, then you would need to enter it, and I understand that you cannot. There is no way around this requirement, so your only alternative is to use the last backup that you made of the device. Hopefully it wasn't that long ago.

I can not get the new updates because my start disc and hard drive are full, I need 1.98 GB.

I can not get the new updates because my start disc and hard drive are full, I need 1.98 GB.

Some folks recommend OmniDiskSweaper to allow you to review your stuff to find possible candidates to throw away.
Even if you throw away some stuff and your desired "1.98GB", then what? If that's the number you need for the update, you'll just use most or all of the reclaimed space with the update and you are right back to where you started.
You don't specify what kind of machine you got but presumably it's a mac pro since you posted in the Mac Pro community. In which case just get yourself another drive or two and move stuff around to free up your boot drive.
[Perhaps you should hurry too since I expect hdd prices might be going up due to possible impending hdd shortages.]
Finally, if some of those updates are major system updates you want extra drives for backups because I always recommend you never do major updates to your system without backups to that system.

I have a 500 gig time capsule. I have used with a Macbook. The Macbook has a 500 gig hard drive which is about 3/4 full. Now we just purchased a new MacBook pro with a 1 TB hard drive. Do I need to buy a larger Time Capsule?

I have a 500 gig time capsule. I have used with a Macbook. The Macbook has a 500 gig hard drive which is about 3/4 full. Now we just purchased a new MacBook pro with a 1 TB hard drive. Do I need to buy a larger Time Capsule?

Do I need to buy a larger Time Capsule?
Probably yes. You might be able to get the full backup of the new MacBook Pro on the Time Capsule, but it will not be long before the Time Capsule is out of space.
Better to add a new Time Capsule and backup the new MacBook Pro to the new Time Capsule, and keep the old MacBook backing up to the old Time Capsule.
If you do not want to add a new Time Capsule, another option would be to erase the Time Capsule disk and start over again with new backups of both Macs and move forward.

Phone goes dead when it has just been charged

my husbands phone goes dead just shuts off when he has just charged it. says like 95 percent battery and 2 seconds later goes dead

User troubleshooting steps are restart, reset, restore from backup, restore as new.
Restart, is powering the phone off/on.
Reset is holding the sleep/wake and home buttons until you see the Apple logo and then release. The phone will reboot.
Restores are done via iTunes.
If none of these correct the problem, then make an appointment at the Genius Bar at Apple or with the Authorized Apple Service Provider, depending on where you live.
Message was edited by: ChrisJ4203

I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

There are no updates to either OS 10.5.8 or Safari 5.0.6.
If you need a later version of Safari you must first upgrade your operating system to a later version of OS X.

I want to set up 5 different ipods to sync from one library, but want to be able to control what is synced to each ipod and have it remember that for future synching and just look for new songs and not sync all the other music in the library

I want to set up 5 different ipods to sync from one library, but want to be able to control what is synced to each ipod and have it remember that for future synching and just look for new songs and not sync all the other music in the library

Click here for options.
(58961)

My itunes wont work I just installed some new update and now it wont even come up, I click the Itunes icon and nothing happens

my itunes wont work I just installed some new update and now it wont even come up, I click the Itunes icon and nothing happens. Please help me I've tried uninstalling it and downloading it again but that didnt help :/

DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

HT201412 After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to

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