HT201412 My husbands ipad is frozen have tried turning off and on again any suggestions please

My husbands ipad is frozen we have tried turning it off and on again any other suggestions please

Did you reboot?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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