HT201441 i got iphone 5s from my uncle. he linked his account with the device. he gifted me the phone. unfortunately he's no longer :(. for that i can't activate the phone :(

i got iphone 5s from my uncle. he linked his account with the device. he gifted me the phone. unfortunately he's no longer :(. for that i can't activate the phone :(

Welcome to the Apple community.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events, but it may take a while and you may need to provide a death certificate and a note from the executor that the iPad has been willed to yourself.

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HT201441 My cousin's iphone gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin got amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud acc

My cousin's iphone gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin is involved to a motorcycle accident and he got a amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud account. Please, I need to access this phone immediately for emergency purposes. You are my only hope. The phone model is a1429 Verizon (Factory Unlocked). P.S apology for my bad English.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
jennfromla wrote:
... I have never plugged it into a computer...
Note:
All Data will be lost

HT4623 hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.

hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.pilease help me about that problem...

You need to use the credentials for the iCloud account that was used to turn on the Find my iPhone service.
If you can't remember yours, you can recover it here: https://iforgot.apple.com/appleid
If you've been walking around for 2 years with someone else's account set up for Find my iphone, then you'll have to get hold of that individual. If you can't, there is no way to bypass activation lock.

After i update my iphone from version 4 to ver 6, it says that it can't activate your phone.

After i update my iphone from version 4 to ver 6, it says that it can't activate your phone.

Has the device ever been hacked or jailbroken?
Your signature states iPhone 3G, is that accurate? I ask because the end of the line for the 3G is 4.2.1. If it were possible to update that device beyond 4.2.1 it would involve hacking or jailbreaking which means you cannot get support here.

I have iphone 4s from japan which is a carrier locked (kddi ) it has ios 5.1.1 and now i want to upgrade to ios 6.Can i do the software update or it will cause any harm???

i have iphone 4s from japan which is a carrier locked (kddi ) it has ios 5.1.1 and now i want to upgrade to ios 6.Can i do the software update or it will cause any harm???

If you have a Japanese iPhone and are using it with any carrier other than Softbank or AU, then it was hacked, since as the others have said neither of those carriers unlock iPhones. Therefore if you upgrade iOS or restore your iPhone, it will lock back to the original carrier and be unusuable with your current cell provider.
We cannot help you with jailbroken iPhones. You'll have to look elsewhere for further assistance.
Regards.

I'm traveling abroad and accidentally disabled my iPhone by putting in the wrong PIN number for my foreign sim 6 times. I am not near my computer where I synced the phone to iTunes. Is there any way I can re activate the phone? Free?

PHone disabled while traveling (iPhone 4)

Hey alizareut,
Thanks for the question. I understand that your iPhone is disabled after incorrectly entering your passcode too many times. To resolve your issue without the use of iTunes, you can use Find my iPhone:
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use Find My iPhone
If you enabled Find My iPhone, you can use it to erase your device.
Go to icloud.com/#find to see if you enabled Find My iPhone.
Click All Devices at the top of your browser window.
Select your device and click "Erase [device]" to erase your device and its passcode.
Use the Setup Assistant on your device to restore the most recent backup of your device.
Thanks,
Matt M.

Hi, I lost my iPhone 4S and disabled it via find my iPhone app, it didn't have a sim in and was used like an iPod touch, I have since recovered the phone and it displays disabled, any ideas how I can re-activate the phone

Lost my iPhone and disabled it via find my iPhone app, recently recovered the lost phone and the screen says disabled try again in 22987708 minutes! How do I re activate phone?

Force it to recovery mode and restore it using iTunes.
Use iTunes to restore your iOS device to factory settings
support.apple.com/kb/ht1414
Make sure you know your Apple ID password.
CHEERS !

I got my Macbook air a little wet, and I dried it up, it later spammed a lot of 'z's. Now it seems that I can't press the letter z. What do I do?

It also went into a lot of other glitches, but now I had fixed it (by pressing shift + ctrl and restarting it) but the main problem now, it that I cant press z. It's frustrating too. I cleaned out the inside of it but i dont see anything wrong.. I plugged in another keyboard and it worked fine, so its just this keyboard. What do I do?

Often just drying it out provides no resolution to existent problems, and only may serve to stave off additional damage.
Th impurities in the water can conduct electricity, causing a short, which can be permanent. As well, and residual misture can contribute to corrosion, which will cause additonal shorts and open circuits, than can quickly escalate to total system failure.
If there is any chance of saving your system, it will be necessary to act quickly. Do not try to dry the unit through traditonal drying methods. An electronic device will absolutely require disassembly. Be prepared to find the cost to repair can easily exceed the current value of the device.
I advise you to immediately back-up your system, and render the unit for diagnosis and repair. Or you can try drying and hope and wait.

I can't activate my phone after update??

Hi, after I updated the latest iOS, my phone 3GS went into recovery mode and I had to restore it twice. But after that I can't activate my phone
Please help!
This is the error message:
On iTunes: "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your netword connection is active, then try again"
On phone: "your iphone could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it, or try again in a few minutes."
This happens even though my internet is working fine and I can access itunes store normally
THANKS HEAPS

Also I have not done anything to the phone ever since I bought it, so I assume that it's locked?

HT1414 C apple i need to know few things,first of all i shall tell my scenario. I got an iphone 3gs from my uncle in US. I m at india k. well , in that iphone it showing activation screen and trying to activate. not more than that..plz help!

C Apple, i need to know few things,first of all i shall tell my scenario. I got an iphone 3gs from my uncle in US..after long waiting. I m from south india, living at God's country called Kerala k. well , in that iphone it showing activation screen and trying to activate. not more than that..plz help!
means.. in simple words, it is trying to activate and all( searching wifi,, taking few minutes..again searching...if it couldnt find any wifi - telling .. try connect using itunes an all)...well any way. finally I try connect to a wifi network, with full speed...3mbps..from Ravi's internet cafe in downtown.
All after Im getting the below message from that white candy box!( thats all I can use now, because, in my dreams iPhone is something great, that mankind ever seen....but this really disappointed me......im simpling blinking!!(same with itunes too)
""Your iphone could not be activated because the activation server is temporarily unavailable. try connecting your iphone to itunes to activate it, or try again in a couple of minutes.
If this problem persists, contact apple support at apple.com/support""
EVERYDAY .EVERTIME.. I C this message and sleep....no use.....and i use to charge that 'white candy box' to c this message!
I try searching internet and all for solutn...but no one knw about it..but there are...some one me abt method called jailbreaking ..rednw..white snw ..ultrasnw and all...I dnt knw why it is so complicated to troublesht...apple is suppose to be simple and friendly.
C why u manufacturing these stuffz like this, if does'nt serve the any of its purpose ....or useable to any of its features atleast....C i wont be that disapppointed, if u put an option to playbck music or video during activation and all...
If you are responsible for manfacturing such unuseable thing, then its ur responsible to destroy it too.....
anyway now everyone knws that ..I have an apple iphone with me, but that doest make me proud at all...
Finally I have only few questions to ask...
1 will it work with my vodafone sim in kerala?
2 is any way , i can hear any music out frm it?
3 will i become a proud iPhone user?
I am already fedup with asking questions..begging for an solution.....
I hope so you can help to figure it out, without any complications....thank u!

It was not legitimately unlocked by the carrier it was originally locked to. ONLY the carrier it is locked to can authorize unlocking it.
In order to allow it to be used on a different carrier, the phone was hacked or jailbroken. An unauthorized modification was made to the phone. That modification has damaged the phone. You can not get support for it here or from Apple.

HT1688 I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China

I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China.
In China there are 3 carrier - China Telecom, China Mobile, China Unicom.
How can I activate my iphone and change carrier ?
Please help me
Regards.

You can't. Send it back to your friend, & have him/her get the phone officially unlocked for you.

HT1414 I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone.

I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks

"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

I recently inherited a restored iPhone 5 from my uncle and its needs a sim to be activated, could i use my friends sim just to activate my iPhone and then give the sim back once its activated without affecting his contract and later on get a sim ?

I recently inherited a restored iPhone 5 from my uncle and its needs a sim to be activated, could i use my friends sim just to activate my iPhone and then give the sim back once its activated without affecting his contract and later on get a sim for myself and a contract for me and it all be normal??? Thanks

The phone MUST have a SIM present in order for activation to complete. The process will not finish otherwise.
For the OP:
If the iPhone 5 is locked to a carrier, you must use a SIM from that same carrier. Otherwise I think you would be OK borrowing the SIM to activate the phone.
~Lyssa

I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone.

I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone. Called up the apple support team in India they said it is already unlocked from AT&T. What am I suppose to do ?
Previously my iTunes was showing the phone and summary etc etc. The India Support center asked me to upgrade it to 5.1.1 then the new sim will be recognised, but now nothing is happening, even iTunes is not showing the Summary page.
Please suggest?
I never expected apple stuff to be like this.

mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck.

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

Let's ensure we get this new device up and running, 123Vika. I know the importance of having a functional device. I have some great news you can activate the device directly from My Verizon. Take a look; http://vz.to/1gdvahs
YosefT_VZW
Follow us on Twitter @VZWSupport

HT201441 i got iphone 5s from my uncle. he linked his account with the device. he gifted me the phone. unfortunately he's no longer :(. for that i can't activate the phone :(

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