HT201514 unable to back up error

Getting error message unable to back up due to error new lacie HD don't understand the Apple support stuff

Is it formatted HFS+ .. you can only use TM to HFS+ drive..

Similar Messages

  • HT2527 I am getting a unable to back up error on my iphone 5

    We keep getting a error stating "itunes could not back up the iphone "Teresa" because a error has occurred.
    If I run a diagnostic on it from itunes it tells me that "a secure link to itunes store failed", and when I click help next to it, it doesn't do anything.
    Any suggestions
    Kris

    Tis may help http://support.apple.com/kb/ts2529

  • Uncaught error java nullpoint exception, email icons disappeared, application loader unable to back up data, desktop manager unable to connect

    Model:  Curve 8900
    Provider: At&t
    Platform: 4.2.0.108
    I'm ready to throw this phone in the blender.... if I could only back up my data first. A couple of months ago the What's App application required an update. I updated it and ever since my phone has steadily had more and more issues. First, I kept getting this uncaught error message, shortly thereafter the 2 email accounts (both gmail) that I have linked to the account disappeared. The message icon shows that I have messages, but icons not there (I have tried the show all option). At one point the message icon started exponentially adding the number of messages until it got up to over 86,000. When I reboot the phone it goes back down and then steadily increases again... usually though it's more to 400 - 500 rather then tens of thousands. I have been trying to install updates and do a wipe of the BB so that I can start from scratch, unfortunately the application loader is unable to back up data. The desktop manager is unable to connect to the blackberry and indicates that an upgrade is required. I have tried doing the upgrade both directly from the phone and connected to the desktop manager, but nothing seems to work. If I try to upgrade the software directly from the BB, I get to the start download button and when I click, nothing happens. I have removed all applications except bberry app world and one game that I play, Pixelated Plus. Still nothing. Any ideas?

    Do you want to save the messages?
    If not (and I think they are the problem) open the Desktop Software > Device > Delete Data and click the "select Data" option. Select the Messages to remove. Complete the prompts and finish.
    Then, return to backup the entire device, and see if that is possible to complete this time with no messages.
    Now, once the back up is done and you have your data, you can disconnect the device.
    Now, use BBSAK to wipe the device and subsequently load the new operating system.
    **If you cannot complete the backup again above, you might have to do without it, OR you can use the Desktop Software to sync your Address book, calendar, memos and tasks to Outlook. OR, you can easily install and use BlackBerry Protect to backup your device over the air to RIM servers, then once wiped and the new OS reloaded, you can use Protect to restore the data back to the 8900. << This you should do regardless.
    Good luck, post back here as you have questions.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT201210 When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. Help?!

    When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. My iPhone needs a software update but it won't let me do that until my phone is backed up! I have authorised my computer and tried disconnecting my phone from the computer, but nothing is working. Help please?!

    I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.

  • TS3694 Unable to back up my Iphone 4S, error message states that my backup is corrupt and needs to be deleted. How do I delete the backup file?

    Unable to back up my Iphone 4S, error message states that my backup is corrupt and needs to be deleted. How do I delete the backup file?
    Help needed.

    Thanks I did that and it worked.
    Another question if you dont mind. If i want to undelete the backup file, is there a way?

  • TS4036 iCloud Back up Error   This iPad has not been backed up in 2 weeks.  Backups happen when this iPad is plugged  in, locked and connected to Wi-Fi.  I am unable to shut off my iPad or even do anything on it.  It will not let me get past this error.

    I have an Icloud back up error.  It will not let me shut off the device or do anything.  It is locked.  The error is:  This iPad has not been backed up for 2 weeks. Backups happen when it is plugged in, locked or connected to Wi-Fi.
    Please help me get this working again.
    Thank you.
    Beno Plumbing

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until your iPad restarts, so you will be able to use the iPad again. Finally, open Settings > iCloud > Storage & Backup to make a manual backup

  • Option -splash and -Xmx result in "Unable to launch JVM" error

    Hello everybody,
    we have a severe problem with launching our Java application using the "-splash:" and "-Xmx" command line options for which we cannot find any solution in the web. Our application needs a lot of heap space, so we usually set "-Xmx=920M". Usually, we are working with Java 6 and use the "-splash:" option to show a splash screen while the application is loading. In some cases, we get an "Unable to launch JVM" error now. This happens only on particular customer systems (servers as well as desktop machines) and the only solution is to decrease the maximum heap size for a couple hundred megabytes. The latter is usually unacceptable since our application requires a lot of heap memory and the machines do have more than sufficient memory. The other option is to completely remove the "-splash:" option, but then there is of course no splash screen anymore.
    Unfortunately, we are unable to track the error back and to figure what exactly is going wrong. Does anyone of you have any hints how to debug or analyze the error? Our assumption is that something is wrong due to memory partitioning which leads to unsufficiently large memory partitions to allocate the required heap memory by the JVM.
    Any ideas?
    Thank you very much.
    Regards
    Timo Rohrberg
    Software Developer, initplan GmbH

    910396 wrote:
    This happens only on particular customer systems (servers as well as desktop machines) Red flag: it is not consistent, in other words it is system dependent. It is already hard for you to diagnose such an occurrence, I wouldn't expect anything more by asking in a forum. At least you have SOME way of doing some more diagnosing.
    I'm sorry, but you'll have to dive in deep. Figure out what update versions of Java the failing machines are running. Which OS. Which processor architecture. Etc. See if there is a common factor involved. If not, hunt through release notes of newer JDKs to see if any of them mention something related to the splash screen and if you find something, let the client attempt an update of the JDK on such a failing machine to see if the problem is remedied. If it is windows, try running with the server VM (java -server) in stead of the default client VM, if you are not already doing that.
    And yeah if all that fails and nobody else has something to add, I'm sorry to say that Oracle support will be your next logical step.

  • Unable to back up iphone to the computer

    There are two iPhone 5c's in my home.  I am able to back up one to my computer with no issue.  I get an error with the other (16GB, running iOS8) that I am unable to back up the iPhone to the computer.  I have tried this iPhone on THREE computers and get the same error each time.  One of computers never had iTunes installed on it before and I was still unsuccessful.  Following the instructions provided on this site for this issue has not helped and resetting the lockdown folder only prevents iTunes from connecting to the iPhone at all.
    I have noticed this error in the log file:
    [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\[user]\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20140918-212429-Backup-Com puter.log" (3)
    [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\[user]\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-05351e3d71b2ce92eea74258a6d3361009 a32275-20140918-212429-Backup-Computer.log" (3)
    [com.apple.console AppleMobileBackup.exe] WARNING: Backing up 05351e3d71b2ce92eea74258a6d3361009a32275
    [com.apple.console AppleMobileBackup.exe] ERROR: Backup message response: 104 Multiple errors uploading files (MBErrorDomain/104)
    This folder doesn't exist.  The path exists down to Backup, but there is no Logs folder.  Creating the Logs folder to the create the hierarchy does nothing.
    When I delete the 05351e3d71b2ce92eea74258a6d3361009a32275 folder which actually does contain files and try to back up the phone, iTunes will actually recreate that folder and begin writing files to it.  It seems to get partway through the backup process and then report the error that it cannot back up the phone.  Something corrupt on the phone?  I've deleted all, but four photos on the phone.  I believe I read in one thread that some people were having success by deleting photos.  Unfortunately, I did not.
    Since this is happening on all three computers, I would have to say that something is up with the phone.  Normally I would throw in the towel and wipe the phone and start over, but my wife just lost her mom and there are text messages on this phone from her mom.  I have to be able to back up this phone so when she gets a new phone she can take those texts with her.  Someone out there must have an answer for this.
    Thanks.

    Coleman,
    I had a similar issue.  I was neither able to back up to iCloud nor to my computer through iTunes.  When I tried to do so to my laptop, iTunes would display the following message:  "iTunes could not back up the iPhone [myiPhone] because the back up could not be saved on this computer."  I looked at the system log and saw the same error as you.  When I tried to do so to iCloud, my phone would display the following message:  "The last backup could not be completed."
    On my laptop, I did the measures suggested by this article:
    http://support.apple.com/kb/TS2529?viewlocale=en_US&locale=en_US
    None of that worked.
    On my iPhone, I tried the following:
    Turning off backing up for the camera roll.
    Deleting the backup for the iPhone in iCloud.
    None of that worked.
    I did not want to do a factory restore, so I decided to contact Apple Support.  My case got escalated to a senior advisor.  He suggested that I turn iCloud backup off (Settings > iCloud > Backup > iCloud Backup) and reset all settings on my iPhone (Settings > General > Reset > Reset All Settings).  Once that was done, I reset my phone (press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo) and reenabled iCloud backup.  I was finally able to back up both to iCloud and my computer.  Fortunately, all of my content, including messages, was preserved.
    I hope this helps.
    -Dante
    MacBookPro10,1:  OS X 10.9.5 (13F34)
    iPhone 5S:  iOS 8.0.2 (12A405)

  • Spinwheel when syncing, unable to sync photos, error message "the disk cannot be read from or written to" ... please help!

    spinwheel when syncing, unable to sync photos, error message "the disk cannot be read from or written to" ... please help!

    Everytime I try to sync my photos to iPad or my iPhone. The sync freezes for a whilie then comes back with "the disk cannot be read from or written to". I have already exported photo library from iPhoto and readded the photos.

  • Disk Utility: after creating the .DMG (compressed image) When "scan image for restore" finishes it displays "unable to scan (internal error)". Since the process was scanning for about 1 hr is this a fake warning?

    External 500GB drive is partitioned with 400GB for Mac OS extended (journalling) and 2nd partition formatted today as "ExFAT".
    Yesterday I tried to create a disk image of my HD to no avail - this was compressed on a FAT partition. I got a warning after running the <scan image for restore> saying "unable to scan (internal error)"
    I rang Apple support who suggested formatting a partition as MAC OS extended (journalling) and choose to save the image as "read/write'. The image process stopped writing at about 200GB and then the file size jumped to 499GB (ie the size of the HD). But the process did nothing for about an hour so I foce quit disk utility (as suggested by apple support)
    My current attempt was to format the external drive again; this time with a 400GB Mac OS extended (journal) format; plus a 100GB ExFAT format partition. The new image was created after about 2.5hrs with a compressed size of 149GB. However, after running the "scan image for restore" facility I got the warning message "unable to scan filename " (internal error). The process was scanning the image file according to the progress bar - this took about hour - thus the warning is a puzzle.
    If anyone can say more about this error I would really appreciate knowing tips for using disk utility. The screen grab is below.
    "unable to scan filename " (internal error)
    thanks

    Thanks for a quick reply <baltwo>. You’ve answered that it is not a fake message!
    fyi: I thought that I would use my external Buffalo for two purposes; namely the smaller ExFAT partition for copying stuff to my win7 netbook. The larger partition was to be used as my imac image of SL. So this was my first attempt at using disk utility - the idea being to hold an image backup at another location. Plus I now have the Lion thumbdrive ready to upgrade from SL and so being cautious wanted to have a SL image backup
    Anyway I followed the apple instructions using my mac 10.6.3 install DVD but it would appear from other discussions that <unable to scan (internal error)> is not unique to me.
    I’ll get back to apple telephone support for further advice.
    I would though be grateful for an “idiots’ guide to making an image backup of my internal HD that runs SL 10.6.8
    eg should I have just one partition on the external USB drive? format it as Mac OS extended? create the image as compressed or read/write? Basically I’ll do whatever will work!!
    thanks again

  • When I try to send e-mail I get an error message stating that the e-mail address was rejected by the server.  When I send to e-mail from another address, I get back an error saying the e-mail address is unknown.  My e-mail has worked fine for years until

    When I try to send e-mail I get an error message stating that the e-mail address was rejected by the server.  When I send to e-mail from another address, I get back an error saying the e-mail address is unknown.  My e-mail has worked fine for years until yesterday.  HELP!

    The specific text of the error message is very important here — I'm not sure exactly you're encountering here.
    If you're able to connect to your email server and are able send email to other email addresses and if the failures are specific to one email recipient address, then please contact the intended recipient of the failing email, and confirm their address is valid.  (This is the way I'm reading your question.)
    If you are unable to send any email to any other email addresses and this is specific to your email address, then try the web mail client interface (if one is available) to verify your login user and password, and check with your email ISP for assistance.  If your email password works via web mail, follow this Apple troubleshooting guide, then — if everything else fails — I'd probably then entirely remove the email account from Mail.app and re-add it per your email ISP's particular setup requirements.  (Some issue with the setup or maybe a corrupt setting in OS X or a problem at the mail ISP servers is a common problem, but this effects attempts to send to all email addresses via that account.)
    An email account setup is specific to an email provider, unfortunately.   If you're using one of the more common email ISPs, then there are usually setup guides and frequently-asked questions posted online.

  • TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS1398 unable to join network error

    my ipad 2 has worked great with my wireless router for months. now i keep getting"unable to join network" error. i have reset the iPad and the router with no luck. the router is working fine any ideas?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • HT1386 I have an iPhone 4 running iOS4 and I am unable to back it up to either a PC or a Mac. Any suggestions as to how I can back it up and then transfer everything to my iPhone 4S?

    I have an iPhone 4 that I am unable to back up to either a PC or a Mac. It's running iOS4 and has never been backed up. I want to transfer everything to my iPhone 4s, but since I can't back it up, I can't transfer anything. Any ideas?

    Why can't you back it up? What are the error messages?

  • HT201514 time capsule back-up failure

    I have started getting a back failed update from my time capsule.  When I try to enter get unable to complete transaction error code 6584.  Has anyone seen this before and can provide some guidance?

    Yes, the reboot is always a good start now that Apple write software that doesn't have the long term stability it used to.
    The error code is well known.. the backup needs to be verified.
    See the post here.
    https://discussions.apple.com/thread/3123920?tstart=0

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