My songs won't play. It says the original file is missing. How do I get the songs to play. I have uninstalled and installed Itunes again.
My songs won't play in ITunes. It says the original files are missing.These are songs purchased from ITunes. what is the solution?
Hello,
The steps in this link can help you recover your purchases:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Have a great day,
Delgadoh
Similar Messages
-
I have made a burn folder with photos exported from I-photo. It now shows in information, that the date created and modified is different from the original digitized date. How can I get the original date to show in the info from Finder?
The Finder reports File information. The date and time of the photo are in the Photo's Exif metadata. The Finder has no awareness of this. All photos apps on any system do.
Regards
TD -
When someone other than myself downloads an image from my web album, a dynamically generated file name replaces the original file name. How I can prevent the file name being changed during this downloading process?
Hi Glenyse,
Here are my steps.
1. I upload multiple image (jpg) files onto my photo album.
2. I select the "sharing" by email option for this album.
3. I enter the recipient's email address.
4. The recipient receives my message and clicks on the link.
5. The recipient accesses my photo album and clicks on one of the images.
6. The image opens up to its own screen.
7. The recipient selects the "download" and then save file option.
Here is the part I do not understand. For some reason, during this "download" process, the original name which I have given to the file is replaced by different name. So I was hoping that someone knows how to prevent the file name from being changed during the "download and save" process.
Much appreciated if you can help me find a solution to this problem.
Mary -
Exlamation point on 7 tracks from an entire album, all the others are fine. It won't play on the laptop, I get an error message that the original files are missing. But they play fine on the iPod.
Try deleting those missing tracks from your computer's iTunes, connect the iPad to your computer and do File > Transfer Purchases - that should copy them back from the iPod
-
please help me. i pluged it into my computer in which i already have i tunes from an old ipod touch and the ipod wont come up in i tunes and its says on the ipod to connect to itunes. i have uninstalled and reinstalled itunes already and it didnt work. please help
Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
Did you make sure that Apple Mobile Device Service is still active on your computer? http://support.apple.com/kb/TS1567 -
hi, my itunes will not work. I get a message saying it is out of date. But I have uninstalled and reinstalled itunes and I get the same message?
When uninstalling iTunes on your windows computer, there is a specific way it must be done in order to completely uninstall all components of the software. Ensure you follow the article for your correct OS.
Did you do this when uninstalling??
Windows XP - http://support.apple.com/kb/HT1925.
Windows Vista or Windows 7 - http://support.apple.com/kb/HT1923. -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.
OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work
I too am having the same problem. I'm glad to know it's not just me
-
i have a macbook pro. i think i might have pushed some buttons that made my macbook look for a wireless keyboard.. i dont have any wireless keyboard. and now i cant use the keyboard on my macbook. how can i get the normal keyboard staring?
korgba wrote:
it pops up a script were it says that the macbook cannot find a bluetooth keyboard, and it isnt a keyboard connected
For some reason, your Mac doesn't recognise that a keyboard is present, so it looks for a wireless keyboard. The question is, why doesn't your Mac recognise that a keyboard is attached?
First, you need to make sure you remove all peripherals, especially USB peripherals (the keyboard is on the USB bus). Then restart holding down the Shift key. This should boot in Safe mode. If the computer boots normally (not in safe mode) and the keyboard is still not working, try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964>
If that still doesn't fix the problem, then the keyboard (or its controller) is probably damaged and needs to be replaced. -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
i have the latest version of free Quicktime, Itunes and unable to view video on my PC all i get is a pink screen the audio is OK i have uninstalled and installed several times same problem, i have a Iphone 4 and unable to view the content.
Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK. Quit and restart the QuickTime Player prior to checking to see if the settings change has had any effect. -
System has begun crashing (dropping-windowshade, message to shut down computer) during attempted capture or render. Hardware has been checked out and is OK. Other OS functions seem to be working. I have a bootable clone from the most recent period of good function, and also my original install disc for FCE.
If I need to try reinstalling FCE, are the updates still available from Apple?
If I can't restore FCE 3.5, is there anything I can use with my OS 4.11 MBP that will be able to access my FCE 3.5 project files? My 3+TB of underwater clips, stored on external drives as QT movies?
Any guidance appreciated. This forum helped me out a lot when I first started - didn't expect the end to come so soon & hope there's a feasible workaround!
Thanks,
Sharron S.If I reinstall my FCE 3.5 from the original discs, will I be able to get the updates from Apple?
Yes, via Software Update
Here is an article on how to Uninstall FCE HD You could also use FCS Remover (note there are different versions depending on what version of OS X you have - be sure to select the correct version)
If I can't restore FCE 3.5, is there anything I can use with my OS 4.11 MBP that will be able to access my FCE 3.5 project files?
- FCE project files - only usable with FCE or FCP. Not iMovie or FCP-X
- All your clips, however, can be used with almost anything including iMovie, FCP, FCP-X, QuickTime, etc. -
I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?
The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided. -
I lost all my data while doing the latest software upgrade, how do I get it back if I dont have a backup on iTunes?
If you don't have a backup, then all your pics/text/notes are gone.
You can sync back music and app. If you were syncing your contacts with a program in itunes, then you'll get that back.
Not sure why you didn't do a backup, especially prior to doing an upgrade.
Maybe you are looking for
-
Where do I find back up files to restore a project ?
Holy sh... my FCP X suddenly shut down in the middle of a huge project - a music video with a lot of transistions, effects, colourgrading etc. I have been working on it for many hours and was delighted about how smooth everything went, untill....cras
-
[SOLVED] Sound will come out of the speakers, but not the headphones.
So, the headphones won't play any sound (they work with my phone, not on my laptop) when plugged in. When the headphones are plugged into the jack, the speakers mute, so I know that the laptop is registering that they got plugged in, but still no so
-
Huge discrepancies in Disk Usage
Hi there This has probrably been asked before but I wasn't able to find a discussion on this subject; My Mac Mini seems to be registering that there is more data in my User folder than is actually there. When I use Get Info on my User folder it says
-
Hi Friends, Please suggest how to set item wise tax and the tables used Regards Manju M G
-
Unable to follow link to document in ECC from CRM
Hi, Im new to CRM. Our user have an error when they try to view replicated documents from CRM. They receive this error: "BUS1302 with Key 0050018202 is Not Available in System PRD 100 ECC Production" thanks, kbas